A Google user
5 years ago
Love mSecure! Love the "pay once for all platforms" pricing model. Great customization options. Reliable cross-device syncing and can configure to not use cloud if paranoid. I like that it doesn't force you to use a risky browser plug-in like some competitors, works offline, and no subscription required. I would like to see support for Yubikey U2F to unlock the desktop app and as an extra option (via NFC) to fingerprint unlock for the mobile app.
A Google user
4 years ago
RECOMMEND MSECURE TO ALL MY FRIENDS!!! I was a strong fan of mSecure 4. When 5 was developed I was disappointed in it's original design and refused to upgrade. I'm so happy that the developers decided to LISTEN TO THEIR USERS and change the initial plan to make it like 4 in that I can still avoid the cloud and sync all my devices on my local WiFi. LOVE THIS APP!!!
Vicente Prieto
2 years ago
Now it's time to update my previous (and fiercely negative) review. The application evolved over the years became very stable. I've changed phones and tablets at least eight times, among me and my wife, and we never had any issues. I strongly recommend this application instead of Android &iOS native apps. It's worth the 20 bucks and it's unlikely I leave it.
D z Nutz
2 years ago
Using mSecure since 2014. Never an issue or problem I always just get the Pro version of whatever they release and I know if there's an issue, customer service will handle it. Looking forward to seeing what mSecure 6 is going to bring to the table. Usually the word "subscription" would shut me down as a customer. I find what I like, I buy it and continue to do so. The rock solid performance and customer support since 2014 says I'll give it a shot and see how it goes.
Michael Hall
2 years ago
Well, I've been a loyal customer since mSecure 4. I paid for 5 ( mobile AND desktop) because I thought it was a great app worth supporting. However, I was never given the choice to "upgrade" to 6. It was done behind the scenes, and now if I want to sync between my mobile and desktop, I have to pay a ransom (sorry, " subscription fee"). Oh, well. Guess I'll move over to Bitwarden. At least they're upfront about subscriptions.
A Google user
5 years ago
I upgraded from Version 4 to 5 Pro but kept both versions. The Pro features are well worth it especially the time saving fingerprint authentication. However, I found myself going back to v.4 more often because of the graphic layout of the entries...low contrast blue on white with complicated passwords in a smaller font size than the title labels and too much white space.....is just plain bad graphic design. But you can overcome this by always right clicking on the entry and choosing edit record where everything is laid out sensibly and easy to read rather than opening the record directly. So now I give v.5 a four thumbs up!
Austin
8 months ago
This app has been helping me for the past 10 years at least. Not only does it keep up with my passwords but I can generate passwords that are very complex. Only password you need to remember is for Msecure. It's probably a good idea to remember your main email too, so you can reset your passwords in case something happens. Though I've never had any issues personally. I have the app on Android and iOS, works well. Also syncs every time I change or add something.
A Google user
5 years ago
Great tech support. I finally made the switch to v5 and managed to screw it all up but the tech patiently walked me through the fixes and all is well now. The app works extremely well; syncing across devices is perfect and backups happen automatically. Agree with other comments about the interface: small blue font is hard to read (clearly no one >40 works there) and the I prefer the old homepage. But these are minor quibbles...overall, it's a great app.
A Google user
4 years ago
1. I linked to dropbox but I have to manually create backups and those only go to internal storage. 2. The option to fill in usernames and passwords automatically doesn't work with all websites or apps. 3. Don't rely solely on the fingerprint sensor, if you forget your password over time you will be screwed when changing to a new phone or recovering from a backup. I can't wait for passwords to become obsolete with something more intuitive.
D Tuskey
2 years ago
I've been using mSecure for approximanotely 5 or more years (free & paid). It's loaded on all my devices. No matter the device, software versions, and hardware upgrades over the years, it's remained consistent in security, convenience, performance, customization, synching, and customer service. Thank you for an outstanding product; it's been worth every penny.
Cyd Lapour
2 years ago
Long time mSecure user, and had purchased the paid version to sync across devices and computers. Everything was working fine until recently, when I upgraded phones - suddenly, Dropbox could not be linked to my Android app, and syncing across Windows apps broke, as well. When I contacted service about the issue, I was told that they had no idea what the issue was with the app, and had no plans to fix the issue with Windows until the next version (no release date). Very disappointed.
A Google user
5 years ago
I finally upgraded from v4 to v5 once Wifi syncing was enabled. Transition was very smooth and the new app has a lot of features that were worth the money! Two things I'll request to make this app perfect in my mind: (1) When returning from editing an entry, instead of reloading the entire list from the beginning, could the list just start at that entry like v4 did? I have a lot of entries and scrolling all the way back down is a bit of a pain. I also really liked the collapse all feature from v4 .(2) Can the font be optionally made a little larger? I'm not that young and the small font is rather hard to read. Thanks a lot!
A Google user
5 years ago
The free trial was wonderful to use. I even paid for the pro version. However, after the pro version was purchased, the applications on my phone and desktop were not updated and have reverted back to the free versions which is useless if you use the program over multiple devices. I entered a support ticket but have not a response in 2 days. I'm extremely frustrated that i purchased something that i am unable to use.
A Google user
4 years ago
Wifi is a little temperamental as expected with so many different variables with different hardware setups. Trick for me was to power down both the laptop and the phone for a few minutes, then things started talking once I turned on the laptop. A quick "restart" apparently was not long enough. Getting used to the new UI having used the old app for many years... but, it works and I feel more comfortable having the option not to use cloud backup to sync between the laptop and two phones.
A Google user
5 years ago
It is a good app, for putting in one's data, VERY securely. It generates a complex password, if you so choose. Or you can use your own password. However, when I signed up, I could open the app with my finger print, but now, since I don't pay for the app and use only basic app, I have to manually putting in the password, every time to open the app. I think, they should allow fingerprints access, even for those who don't want an updated version,with a version, wherein I don't pay for the app, as I have just the basic app.
Alan Cole
2 years ago
V5 is improving. I'd still like to see a way to display and select from among all Types instead of just three out of the 13 for which I have recorded. The auto-logout timer on the desktop version doesn't respond to changes. The bouncy scrolling remains ridiculous, but has been reduced a little, I think. Core functionality appears solid overall, but the UI needs work. Thanks for keeping the app current.
Sarah J Bradford
1 year ago
I like the ease of this app. However, I find this newer feature very annoying . If I am looking up an entry that has several choices,and I want to go to another choice, the app goes back to the "A's"- instead of staying in the letter you were looking at. An example is Xfinity. I have a phone and an internet choice, so if I look at one and then want to back out to look at the other, the app takes me back to the top of the list. Very annoying. Is there a setting to alter this motion?
Matthew Hill
2 years ago
This used to be my favorite password manager, since version4. Unfortunately, I can no longer recommend it as the "upgrade" from version 5 to version 6 has been horribly, horribly bungled. 1) What used to be regular, paid software can now no longer be purchased, as the developer has chosen to transition to a "subscription" model that requires you continually pay, month after month. After 7 months you've already paid more than the entire package used to cost. And you continue to pay. 2) Early versions of version 6 included a data-wiping bug that cannot be recovered from if you're affected--except by restoring from backups. 3) There are now multiple "tiers" of the software and if you purchase anything but the highest tier, the app nags you to update to the highest tier and shows ads for it on the main window. 4) If you are happy with the prior version of the software, version 5, and choose not to upgrade, it will nag you to upgrade to version 6 with a modal dialog on every launch. At this point, I would stay away until these issues are resolved. There are other good password managers out there.
Nathalie
11 months ago
I've owned this app for over 20 years and love it! It isn't perfect, but it does keep all of my passwords safe and really accessible, especially across different devices. I give it 4 stars because after the latest upgrade, I keep getting a pop up about backing up my info, which I though was already happening. I'm lost as to what to do, so I have to keep selecting the do it later option. Also, I don't like how to get to the search bar. It should be on the main page and not have to click to acces.
A Google user
5 years ago
Loved MSecure 4, dislike 5. The search function is definitely better, but other changes I don't even notice except for the to I'll mention. I suppose it is a good things that I don't see a change in many off the features I like, so they are just as good. I especially like the random password generator. Problem number one: default fine is smaller than my system choice and I can't find a setting to make it larger. Problem number two: main account menu page has huge category icons so that only 8 or less menu items show on the screen. I can't find a way to not show those icons. The scroll bar is small and difficult to use. Problem number three:. Even though a settings choice is to tap the eye icon to show passwords, there is no longer an eye icon. Only a two step menu drop down and choose reveal. It may well be more functional, but I find it more difficult to use. I am going back to msecure 4. Definitely not worth the money.