Motorola Nursery

Beth Berringer

6 months ago

The light on the monitor doesn't go out -- we cover it with a sock or something small. The camera is super slow to respond to control from the app, even when I'm at home and 15ft from both router and camera itself. Overall, it does its job though. Oh... leave the monitor plugged in at night or it's low battery alarm will wake *you* up while the baby is sound asleep.

Elizabeth J. Gonzalez

2 years ago

The temperature gauge on mine is off by +20°! The thermometer in my house says it's 71 and the handheld monitor says it's 93. The handheld monitor works very well. Getting the feed on your phone is 50/50. And I've never had a problem with our internet in our home. Software is not the most intuitive. I wish I would have read the reviews on the app before purchasing the camera system.

Maria Lewis

2 years ago

App was working fine until today, the camera was not connecting and just showing a loading icon, and the temperature was way off jumping from 88 degrees to 72 in a couple of minutes. Tried closing the app, restarting the phone, etc. Had to use the electronic display pad to turn on the white noise, which is not as intuitive as the app is.

Kimberly Juan

1 year ago

I accidentally uninstalled the app when trying to update another and come to find out that all the videos and photos I downloaded over the last 8 months were not downloaded to my phone. I can deal with the camera going out every couple of days and having to unplug it and plug it back in and even the camera not picking up certain things. But all of these moments I wanted to hold onto are just gone because the download option doesn't save to phone.

Austin

4 months ago

App only works half the time at best. Video gets stuck loading. You have to exit and restart the app several times to maybe get it to work. Other times it just doesn't work at all. Now they want to change monthly for features that were previously free? Fix your app first before trying to charge me more. Would not recommend this product, there are better baby monitors and apps which we will be switching to for our next child.

Matt Marsden

7 months ago

The app sucks, constantly won't connect to the camera properly and getting anything to load is a joke. Also the tracking options for feedings, sleeping and all that only works if you phone is online. Speaking of that, when signed into the same profile from two phones it won't let you end a timer started by the other phone. This isn't even to mention all the issues with the camera itself.

Christie Rothenberg

4 months ago

Loved this app when we got it in early 2023. Recently got notice that our 90 day trial (I don't remember signing up for) was ending and we would need to pay for storage and recordings. We don't keep recordings so I wasn't worried. Tonight I got a notice ony.phone that there was motion and couldn't access the motion from 2 minutes ago without signing up for a subscription. I can understand not keeping recordings from days/weeks/months ago but not even 5 minutes?!

Toby G

1 year ago

GARBAGE. Full of fake reviews! Always losing connection, terrible video feed, on the time it takes video feed to load, you can get up and check on baby. Horrible interface and colors. No picture in picture. Alerts/notifications while you're using app. Huge onscreen buttons that block view. No camera control unless in full screen mode making you rotate phone back and forth.

Paul M Hopkins

6 months ago

Motorola support is 5+ star. We had an issue with the hardware and they sent a new unit no questions asked! They stand behind their products, and I highly recommend Motorola. That being said, the app is not perfect. We've had some minor connectivity issues/drops. Overall though, the app is easy to use (some things are not intuitive like turning off certain notifications and are buried in the settings). We've not used any other monitors, but I am satisfied with the overall experience.

Sadie Meyers

10 months ago

App keeps loading and loading video, doesn't show the live feed and then says "connection refused". However, clearly it's connected because the temperature shows, it notifies me of sounds and when the motion sensor senses movement it records for about 30 seconds. This app is trash. It has loading problems all the time, but I can deal with that. I can't deal with it stopping working. I have cleared the cache, removed +redownload it, unplugged + replugged the camera and nothing is working.

Cory Horn

4 months ago

They have been pulling a lot of the functionality from the app trying to force you to buy a subscription. Started with them not letting you view previous video clips, now the have pulled the music function from the app. This was after we paid 150 dollars for the damn camera in the first place. Do not waste your money getting this product

Matt Dawson

4 months ago

Absolute garbage. Handheld monitor worked decent until this month when you implemented the subscription service. App is the worst app I've ever used. Constantly losing connection and reading incorrect temp. Now it won't even connect on any devices whatsoever. I wouldn't recommend a single Motorola product at this point. Shady business when you suddenly switch a free service to subscription based. I highly recommend find any other baby monitor. Don't waste your time or money with this TRASH!

Alexander Darby Maclellan

2 months ago

the app crashes or freezes as much as it works. when it does work, it does what it's supposed to. Edit: The app now works less than half the time I try to use it. Additional edit: The app doesn't work at all now. Even after checking connections and restarting the app, etc... can't help but feel like I've been conned.

Brandon Elia

2 months ago

The camera works so so with the monitor it comes with, but using the app with your phone is horrid. It's only connected to the camera once and ever since then it has never connected. So unless I have the monitor with me everywhere to see my child, that works so so, as for using my phone with the aop, that's a huge negative, I've seen video once, and then it's a permanent buffering screen, and it's been that way for months.

Daniel Kelly

3 months ago

It is one of the most unreliable devices I have ever used. Frequently, it will not connect at all. Randomly takes 15+ seconds to load. The camera switches from color to night vision with an audible lens clicking sound that has woken our baby before. At certain lighting conditions, it will switch back-and-forth between lens repeatedly(10+ times). They used to give you more information but then hid it behind a subscription.

Mark Rothenberg

4 months ago

When we bought our devices the monitoring was included. The app has since gone to a subscription model and you have to pay a monthly or yearly fee to see even the last 24 hours of recordings. Changing the terms of service to add another revenue stream from existing device owners is pretty frustrating. It usually works fine otherwise. I really don't want another subscription in my life.

John Bachner

3 months ago

This app and product decides when it wants to work and when it doesn't. It stops working or doesn't load more than it works. To top it off, they now actually want you to pay to view the videos that it might sometimes take. No thanks. At some point I will just get an indoor Ring. Also, it's a huge PIA to even setup and the unit is not intuitive whatsoever. I basically hate this thing