ServiceTrade

Luis F

6 days ago

This app can be great and has much potential but it has too many bugs for android users and makes my job harder to close out tickets.

Google User

4 months ago

This app must be programmed by highschool drop outs. It runs worse than a quadriplegic vegetable.

Alek Voznyuk

4 months ago

After updates, app glitches. have to uninstall and install again and still has issues

Mike Hernandez

3 years ago

The app is absolute garbage. I've tried multiple times to contact the developer support and they don't respond back. A massive amount of bugs for those of us who use this daily. Fix your Android app!!

collin ddd

8 months ago

My company uses this for work orders as a service technican. It is actually not usable on android. Missing many features. Will send customers photos and notes on a work order that you have marked as not visible to the customer. Not worth even looking at if you use android phones.

Jeremia Kern

2 years ago

I can't open attachments anymore. Keeps crashing the app. Can't look at a deficiency without it recreating the same deficiency. Add comments and they don't show up. App is not very good

Jason Morley

1 year ago

I use this app for work and all it does is constantly freeze up forcing itself to be closed out and re-opened...and this happens literally 10 to 30 seconds after opening it...its extremely annoying

James Handshy

3 years ago

Idk what's going on but all of a sudden the jobs that I'm using are no longer black ink they are gray ink and they don't seem to sync.. Please help.. I tried logging out and in. The only thing that works in Uninstall and reinstall.. Not even an option please help

allec b

1 year ago

Man this app is borderline unusable on Android. Glitchy as hell. Struggle to even clock out. I resort to my apple device..but a whole other plate of issues there. Android? Can't even get started. Can't even see what tech is with me. Seriously service trade, do better. Ask your largest participants to survey their employees and see what their complaints are. Ever since the massive UI change it's been honestly, pretty bad. Some nice additions, but they aren't worth it on the user end.

Nathan Santiago

1 year ago

This app worked ABSOLUTELY AMAZING!!!! Until the recent update of May 2023. I can no longer add definices or take photos and upload them. The new update has striped away the ability to DO MY JOB. How can I get the old version back before the update. Some one please help!!!!

Randy Parker

4 months ago

Good idea for an app. Terrible execution on service trades part. Probably the most glitchy app I have ever used for work.

Calvin Delaronde

3 years ago

Sadly, this is the app that the company I work for has chosen to use. I have found it to have nothing but bugs and it is constantly causing problems. Also, i don't know if its through this app or through my cell phone (I do however only seem to find this problem when I am using this app) but my phone seems to have been hacked. I had someone else controlling what I was trying to type in on a work order. None of the guys i work with think that this is a good app.

Jeebus McChrist

9 months ago

It is genuinely astonishing how unreliable and poorly programmed this garbage app manages to be, and it somehow gets less reliable and worse with each update. It's made worse by the glitch nature of just viewing text in the app and the fact that it's required for people's jobs. If you're considering ServiceTrade for your company, simply don't. What a pile of trash.

Michael Cline

3 years ago

Works pretty well, although when looking at job listing, it does not display technicians when swiping left and right next to directions link like IOS version does and Android version used to. You have to click into "view more details". Really liked this feature and don't understand why that feature got removed on the Android version.

A Google user

5 years ago

I will say the app is useful for scheduling. The app has a few issues that caused it to be frustrating to work with. One is if you have questionable service and you're trying to take a photo from the app let's say the service drops out you lose the photo this is happened to me many times. Secondly if you are doing a audio memo in the app and your screen times out you lose not only the recording but it closes the recording app. The other part of the voice memo that causes issues is that if you were to touch the screen anywhere except for the recording bar it closes the recording and you lose the recording that you made. I also have to say the sound quality of the audio recording is painful at best to listen to. This may be because of my phone but I have recorded audio using my phone and uploaded it separately and it sounded better. Thirdly if you use multiple devices to log yourself into service trade and you clock in on one device clock out on another device you can potentially get yourself into a locked state with the app. The developers and support team is excellent. I think that when taking a photo in the app it should save to the phone or device that you're using to take the photo with and possible tagged with the job name or job number. I can see major potential with this app but it does need work.

A Google user

5 years ago

I beta tested the new version and liked the ability to view completed jobs but it had many glitches while it was beta. Final release improved these and restored the others nearby tab but files load very slowly now, often taking up to 2 minutes to load paperwork that used to take 5 or 10 seconds on the same device. Accidently flipping from portrait to landscape while on the signature screen will lose the page causing me to reload ALL the settings and return to the customer for a second signature.

A Google user

5 years ago

new update removed the map view with all jobs from the app. have to go through the website to see a different map view now. this was the main way i found my next job to avoid driving back and forth across town, very disappointing. also clocking out now will not complete and remove service from the schedule. have to clock in and out twice to complete. please add the map view back to the app, not nice to remove features after a whole company has adapted to it