Shawna Weidenbach
3 years ago
Upload speed is painfully slow. Also, there is no way to select which album to upload from, which makes it near impossible to find the ones I wish to upload. I ended up moving files to my pc and uploading from there. All of the above renders the app near useless for my purposes.
Smita Bhattacharya
4 years ago
App takes forever for pictures to load for me to choose. And this is from an album of 32 pictures. And when it comes to editing, I've been waiting hours for my 11 pictures to load to edit. I'd like to avoid going to my laptop and do it all from my phone, but this app is making it very hard.
A Google user
4 years ago
When you go to select photos from your phone, it shows all the pictures on one huge list. I like to make a album on my phone of the pictures I want to print. It would be so much easier if I could sort or just browse by the folders on my phone. Not have to scroll though 3000 pictures.
Katie Stine
3 years ago
Appallingly slow upload. After hours of the spinning wheel of doom, only three photos (all well under 10MB) had uploaded when I checked my gallery via the website. Order options menu was much less robust than on the website. I do not reccomend this app and will be uninstalling it.
A Google user
5 years ago
UPDATE- After review good corrections were made. I have had good experiences with Nations in the past this was the first major issue and they resolved it in a timely manner due to my review. Thank you for the correction. "Print was damaged so they sent a reprint. The second one came back damaged and they were going to send a reprint or a refund only after 25 days that was frustrating."
Jill De Jesus
3 years ago
This app has a lot of issues. When trying to choose photos from cloud sources, the thumbnails load at a snail's pace. Even after painfully scrolling through and choosing photos, the few chosen photos won't even load on the edit step. Please fix this app. PLEASE!
Hersal Pickett
6 months ago
I uninstalled and installed this app of see if I can access the phone on my phone. The scene requests access and had a button on the bottom that says Of Course but it doesn't register after I hit the button. Is there a work around for this. I have a Samsung 24 Ultra
Him Her
1 year ago
Was planning on ordering a 16X20 from several printing services and compare quality. Pretty bad experience with NPL from the beginning, nothing was working on the website or the app. After contacting them they went above and beyond correcting the situation. Amazing customer service. The quality of their prints is amazing, from lustre to pearl their quality is leaps and bounds above of their competitors. Some SNAFUs in the beginning, well worth it in the end. They you nations photo lab.
Kyle Miller
6 months ago
App doesn't request permission to access photos when prompted so it's impossible to access your photos, rendering the app useless.
Abagaile Laky
5 months ago
Update ruined it. It won't connect to my photos anymore, so I cant choose photos I want to add to my cart.. Updated and still not working.
Lil Hippy
5 months ago
Once you download the app and sign in, it doesn't let you access your photos on your phone, so you can't even pick the photos you want printed. The app doesn't work.
Ryan Hanley
3 years ago
I don't usually leave reviews, but I am really impressed with this app. I've been sitting on pictures for over 2 years of my trip to Netherlands because of the aspect ratio I took them in. They printed all of my pictures in 4x8's and they turned out great. And the biggest thing is I didn't have to crop anything out!
Chanel Reid
4 years ago
I had no problems uploading photos for them to print. The problem came when they took my money they didn't tell me an estimated turnaround time. When I asked a representative they sent me a link to their website with production times it said 2-3 business days. 9 days later nothing, no email or anything from them. I look on the website which had been updated 17 hours ago their production time has been changed to 6 days. That is ridiculous. I have no editing for them to do and only need 7 photos.
A Google user
4 years ago
Love the service, but this app isn't finished and needs more work. When you try to add pictures, you're confronted with thumbnails only of your ENTIRE photo collection. You can't even click on them to see which photo is the one you want to print. You can't access your favorites or albums. And you can't access the app from within your phone's photo gallery either. I would prefer to access this app from within my phone's photo app, see a photo I like and add it to NPL app from there.
A Google user
5 years ago
Unable to complete order, uploading for 30 minutes then kicked out and order is now blank. Made my phone get very warm while using app. No way to order color correction like you can online and you can't pay using PayPal either. You give access to your phone pictures but there is no way to look in separate albums. I have contacted customer service because I do want the 10 free prints promised but I will be uninstalling and ordering online like I normally do after this experience.
Krystal Scheibel
3 years ago
Glitchy - I can create an account, but that's about it. I click "prints" to try to get to my gallery and the app just crashes. I've cleared the cache, uninstalled/reinstalled the app, etc. No avail. Bummed since the website interface isn't delightful. Was hoping for a better experience with the app.
Collin Monahan
1 year ago
Was able to sign in at first. As I was checking out my order, the app would just close, and I was unable to purchase anything. I uninstalled and even updated the app. I have yet to be able to buy anything off this app. Now I can't even sign in. On top of that, it was loading only a handful of the same pictures from my device. Over 2k photos, and it just cycled through the same 25 pictures to choose from. Some serious work needs to go into this app!
Amanda M
3 years ago
I used to love this app, and I order prints like crazy. But for the past couple months the instant I select "Order prints", the app crashes. Every. Single. Time. I have updated it, I have uninstalled and re-installed, nothing. I cant even use the app at all and the website is a little cumbersome if you're not using a laptop/computer. Please fix this issue. I want to rate this a 5 because it has worked in the past, but the app is useless now.
Stephanie Lucente
1 year ago
I was enjoying the app until the buttons changed to korean character symbols. I can't even navigate the app now with the language change. Aside from this huge inconvenience, (because I read English), this was a pretty neat and easy to use app when it came to ordering pictures and such. Though, I was once able to add my sons name to wallets and now I can't. Not sure why not that it matters at this point; I can't even read what I'm doing. Cool.
Tara Oakley
2 months ago
I use to love it even though it had it bugs like not showing all of the photos in an album and just repeating the same photos as you scroll. But now I can't even access the photos on my phone making it completely useless on my phone. Still might use them on desktop but it will be a lot less than before.