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United Concordia Dental Mobile

United Concordia Dental Mobile

July 06, 2024
United Concordia Dental Mobile United Concordia Dental Mobile United Concordia Dental Mobile United Concordia Dental Mobile United Concordia Dental Mobile

More About United Concordia Dental Mobile

The United Concordia Dental mobile app is designed to help make our members’ journeys toward oral health and wellness much easier and more enjoyable. New features include:
• My Dental Benefits member account access to use your virtual ID card, see recent claims status and learn more about your plan’s covered services and details.
• Dentist search tool to find nearby network providers and view contact information, maps and directions, and add your favorite dentist to your contacts.
• Helpful oral health and wellness tips including proper brushing technique, flossing and more.
• Emergency dental guide.
• United Concordia Dental Chomper Chums® app download, designed to help parents to teach their children healthy brushing techniques and to build strong brushing habits.

Latest Version

Version
9.02.03
Update
July 06, 2024
Developer
United Concordia Companies Inc.
Apps
Tools
Platforms
Android
Downloads
173,423
License
Free
Package Name
com.ucci.dmw
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User Reviews

A Google user

5 years ago

Love the app!! Easy to navigate through and very easy to know what your benefits include as well!

R S

4 years ago

Frustrating, can't find what I need. Not user friendly. 800 number no better. Had to force it to contact representative.

Mya B

10 months ago

App was working fine now it cannot load my benefits and I have to go online to see them. Hopefully it starts working again.

I Am Me

1 year ago

Fails to refresh. No customer service. Severely outdated. Useless. Needs a complete overhaul. Worthless!

A Google user

4 years ago

Crashes continually. UI choices are obnoxious. Use the website if you can.

John Cobb

2 years ago

The only way I can access this app is thru the Google play store, which says it is installed. However, I can not find it on my phone (Samsung) manually or by search.

Lilly Brown

2 years ago

When u forget your password u must use your date of birth to verify who u are. There is no way to input the numbers. You must tab back to month date and year. I was born in 1968...that was a lot of tabbing. Not client friendly.

Christina Willoughby

3 years ago

I can't even sign in this app! Everytime I try it say wrong username and password! But you have to leave the app to sign in! Worst app ever. Will be removing it!

E R

3 years ago

Can this application be MORE glitchy? I am out of words, not once when I tried to log in it worked with the fingerprint; searching reveals no results and it randomly shuts down.

c keith

3 years ago

Need update to date of birth field so we can pick the month, date, and year separate. Should not have to scroll back to January 1945, going through every month and year, horrible.

Richard Upshaw

3 years ago

I could not use my ID number to create an account. Find a dentist does not work. I put in zip, city, and state for location and name and it returns to same page. Have yet to find a dentist. 🗑

Derek Nash

3 years ago

Many dentists ask for a phone number to contact for billing. I find it interesting that that information is not included on the virtual ID Card. Navigating the app to try and find that information is very difficult.

Ken Long

2 years ago

Calendar control in app defaults to current mm dd yyyy. Does not allow direct input for year. Forced to go back from 2022 to my birthday. This really needs corrected.

Marc Tenan

1 year ago

The UC app is generally pretty good. Fairly easy to find most information EXCEPT how to contact customer service. Never found a phone number. After 15 minutes of searching I found a way to email them but no one called me back. Should not be this difficult to get a claim fixed.

Renee Beeco

3 years ago

Keying in birthday is not easy. You have to actually go back calender year by year to find your birthday. There is no keypad you can use to just key in your birthday. This is frustrating and not a good app.

CJ C

6 months ago

Very frustrating app! Too simplistic. Can't see a "Pending" charge. Can't go into individual charges to see details for history. I'm not sure what good it actually does a person. Am I missing something in the app???

Jaime Goldsmith

3 years ago

Completely useless. Doesn't explain benefits. Impossible to find any helpful information. And, as usual, does every effort to keep you from trying to find a true customer service number where you can speak to someone. If I could give it a zero, I would.

Tchuinkwa Charles

2 years ago

I'm not usually the type that gives bad reviews but when I do it is for a good reason. This app and it's associated website. Registration must be done on the browser which is okay BUT it was a horrible experience selecting my date of birth. I had no option to freely enter my date of birth or select my year of birth from calendar they use, so I had to tab 411 times to reach my month, day and year of birth from today. Imagine if you were born in 1960, that would be worst.

A Google user

5 years ago

I dont care about your stupid online card I would prefer a real card so I dont have to be rejected when I try to look at my benefits!!! I am paying for something I have no access too!! and on top of that I can never get a real person on the phone to help me....i may change my opinion later but i despise this app and website at this very moment. I've reset my password multiple times. They give you little information and no troubleshooting.

Tim Arnold

1 year ago

Very slow UI. Has very badly designed date pop up system that doesn't show years selection. Doesn't work for military personnel at all for anything. Has a outdated and poorly maintained search system for providers that defeats the majority of the purpose of the app entirely. It's a great reflection of the company.

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