Zepto:10-Min Grocery Delivery*
September 15, 2024
More About Zepto:10-Min Grocery Delivery*
INTRODUCING: ZEPTO PASS
We're here to make you feel special: Get 20% off* on every order & unlimited free delivery on orders over ₹99.
Earlier, when you wanted to buy groceries it meant rushing from work, queuing up for payments, spending hours finding those fresh groceries, and getting home exhausted. Or, you would buy groceries online and wait for days to enjoy the perks of doorstep delivery.
We don’t do that here. We’re not going to brag, but we’re one of the best grocery shopping apps you’ll come across. Why? You get those endless hours back, to live your life to the fullest.
You place an order. Our online delivery wizards pick it up. Our pickers & packers at the dark store are notified. They maneuver stacked aisles to collect the groceries you placed in your order. Meanwhile, a delivery partner gets assigned. Lots happening? We're only 1 minute in, at this point. The packer hands over the order to the delivery partner, who drives at an average speed of 20km/hr to safely deliver groceries to your doorstep.
You woke up and ran out of your much-loved Nescafe Classic or the creamy Country Delight? No sweat, just browse the wide range of flavourful brews from Sleepy Owl to Society Tea. We’re the beverages and milk delivery app you’ve been waiting for.
For those rushed mornings, we get you ready in a jiffy. Get everything from Dove soaps and Pears body washes to Mamaearth shampoos and L’oreal Paris conditioners.
Before you step out for work, fuel up with tasty breakfast mixes, all the cereals you love, and the classic bread and butter duo or poha. Sort out lunch with hot and delicious savouries from Zepto Cafe.
Night’s still young? Catch up on chores with cleaning essentials delivered to you in 10 minutes, or set the stage for a party at home.
When you have Zepto’s quick grocery delivery app, you’re never far from what you need at any time of the day. From laundry care to last-minute party planning. Sit tight, and think beyond same day delivery - it’s 10-minute delivery. You get it before you get late for anything.
You can’t imagine a day without Zepto, can you?
Does doubt haunt you when you shop for groceries online, especially when you buy vegetables online? That’s why quality assurance is on our radar 24x7 - for our bounty of fresh fruits and vegetables. Plus, over 200 types of meat and seafood are taken seriously. We source directly from farmers and assure the best quality so that you receive fresh grocery.
Beyond the ease of home grocery delivery, you can save up too. Enjoy up to 15% off on groceries and more. Experience Bumrah speed and get 7000+ items in 10 minutes. Make the most of exclusive offers from ICICI Bank, HDFC Bank, and more.
As the preferred grocery delivery app all over India, Zepto is buzzing around Mumbai, Pune, Delhi, Noida, Gurugram, Ghaziabad, Kolkata, Hyderabad, Chennai & Bengaluru with quick grocery delivery. If we’re not in your city, we’ll see you soon. We’re available in English across these cities.
Explore Super Savings Days every month along with Mid-Month Mania to get bigger discounts on your favourite grocery shopping app. You’re in for a treat when you shop grocery online with Zepto. Get deals on kitchen staples like atta, daal, and rice, or deck up your home with enticing home furnishings. From electrical essentials to personal care superstars, they’re all yours.
Even though we know you’ll get a smooth delivery and experience, our customer care is here for you. We’re active on Instagram, LinkedIn, Twitter, YT, while we constantly respond to you via . The only thing competing with our delivery time is our customer care. Just reach out to us and we are here to help you!
Latest Version
24.9.1
September 15, 2024
Zepto
IT Tools
Android
43,232,991
Free
com.zeptoconsumerapp
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User Reviews
Ishan Tewari
8 months ago
Earlier it was good but since past couple of months what I have noticed is that they will show delivery time of 8 to 10 mins but the order will arrive in about 30-40 mins. And you'll see a small text in the tracking page "Expecting delay due to high demand". My issue with this is why show this message after the user has already ordered based on initial delivery time shown. If you are expecting delay and you know it before the user places an order then show it upfront like other delivery apps.
Angelin Benita
8 months ago
I used to order from Zepto, they're really quick but in my last order they delivered a different variant of snack. When contacted the customer support their response was poor and refused a refund or exchange all because I have already paid to them. The customer support person was not even trying to understand the issue.
Ayush Jain
8 months ago
Most of the time they won't deliver, On the home page they show delivery in 15 mints and on payment page item shows item can't be delivered in your location due to high demand. And also when you turn location off or on your cart got cleared. Again and again you have to add manually Overall Not a very good experience with the application Swiggy instamart and blinkit provide better services and product too. Please remove 10 minutes delivery from your advertisement
Shubham Pandit
8 months ago
I had a very bad experience through zepto. Every time they say to bring the new location & when I'm doing that it's not reachable. I've tried 3 different addresses but nothing working. You guy's need to fix this.
Abhay
8 months ago
Worst app, customer service is non-existent, and on top of it, the app glitches like anything, I had to order something, and had changed the address, but upon ordering I found out that they were delivering the order to the previous address, and no one could help me with the problem, nor could I contact customer care for this reason, or get the order cancelled, even the delivery valet, wasn't picking up my calls, so I could inform him, worst experience with zepto!
Yogita Verma
8 months ago
Worst app ever!! I keep getting msg about the free cash expiring soon but unable to use it. Everytime I place an order I don't get any option to apply zepto cash at the time of checkout. I added some money from my upi as well still unable to use. WORST APP EVER DON'T FALL FOR THIS SCAM
arpita goswami
8 months ago
Very poor service if there are any issue. I had order product a jam bottle broked. Delivery partner just put it on door step and went away before I can check product. Also I didn't added paper carry bag but as it was broken they put it in double carry bag. Person got cut during taking it out from carry. After reporting & providing the pictures, they have denied. Horrible experience. I have all picturs but there is no option to post here. I doubt do they have trained customer support team even.
sagar pandey
8 months ago
Just a horrible app and customer service. It said that my order was delivered but it never left the shop at the first place. When I contacted support they were continuosly spamming some preset messages and when tried to tell them about the service they just let it pass. This has happened twice. The first time this happened I stopped using the app for 6-7 months but then I thought that they must have grown through but no it's the same thing happening all over again. Never using this app again.
Nikhil Scaria
8 months ago
Terrible customer support. It's a scam. U order anything, you have to wait for 2hrs minimum. In the process, you get rotten (expired with date )items. When u escalate it, the response you get is "once order placed can't be cancelled" . What kind of a service is this!?
Lalit Pamnani
8 months ago
Intial few deliveries were good. Recent order wasn't delivered for an hour, contacted customer care, they just kept escalating to next level and kept saying it will be delivered but don't know when. After waiting for another 30 min ( total 90 min), got a message that they cancelled the order. Their customer care is useless. Company isn't mature or professional. Sometimes it works, sometimes it's nightmare.
Shweta Puttur
8 months ago
It's very bad experience with zepto i mistakenly placed same order and unable to cancel..i unnecessary took exps which are not required. And they are not allowing to cancel and on chat they said you can tell delivery person to cancel. That delivery person didn't cancel order. It's very bad. i will not recommend anyone to buy any product from zepto
Akhil Jose
8 months ago
quite disappointed with the app..no return or replacement policy..and no option for customer suppory calling.. only some chat feature that give you relpy after ages.. feels like a trap.. had to order same items twice because first booked showed failed payment and a refund was promised.. so ordered the same items second time but recieved both orders... what should i do with the extra items???worst experience with any online commerce app.. wont recommend it at all
Venkatesh Chiluka
8 months ago
Zepto has been a huge disappointment. The prices are excessively high, and once you've placed an order, you can't cancel or make any modifications, which is incredibly frustrating. On top of that, every evening, they show a message about a "demand surge" and claim they’re temporarily not accepting orders. Even after trying until midnight, I kept getting the same message. What's the point of using this app if it can't even handle basic orders? And let’s be real—they never deliver within 10minutes
Havisha Chiluka
8 months ago
Earlier, I noticed a balance in my Zepto wallet, but when I tried to place an order, it didn’t show up as a payment option. What’s the point of having a wallet balance if it’s not usable when I need it? Even after successfully placing an order, my Zepto wallet still wasn’t enabled, and on top of that, the delivery wasn’t completed within the promised 10 minutes. This makes the service seem unreliable and frustrating to use.
Korra Vamshikrishna
8 months ago
One of worst app 1. Their is no well customer help care in the app we should gmail and they will respond to it after a week with out any solution . 2. I observed that some of members are able to add cash in their wallet and use it but I have an option to add cash into the wallet but I don't have an option to use it for order 3. I don't have any alternatives to payment, l have only cash delivery automatically.
SABINA YEASMIN (YEASHU)
9 months ago
Zepto is an impressive grocery delivery app known for its exceptionally fast service. The app offers a wide range of products, from fresh produce to household essentials, ensuring users can find what they need. Its intuitive interface and efficient order tracking enhance the overall user experience. While prices are competitive, some users have experienced occasional stock issues or delivery delays during peak times. Zepto is a top choice for quick grocery needs.
ambarish deshpande
8 months ago
It's superfast but not cheap. They claim you're doing savings but we are clearly not. It's discounted on hyped prices. I use only for convenience else it's like paying 2 to 3 times for things you can buy by yourself. They do take delivery charges seperately so don't know why they hype prices so much (more than reasonable)
Mulmul Sangma
8 months ago
I like the app but the only problem I have is their tracking system. Kindly please improve the tracking system, customers should know where their order is. Also the tracking system stops mid-way due to which delivery person faces issue which then again causes problems for the customers too!
ASHISH VIDHATE
10 months ago
I've been using the Zepto app , and I must say, it's been a game-changer for me. The interface is clean and intuitive, making it super easy to order groceries and essentials with just a few taps. What impresses me the most is the reliability of their delivery service. Orders arrive promptly, often ahead of schedule, and the delivery personnel are always courteous. I've never had any issues with missing items or damaged goods.
Anika Kanade
9 months ago
It's a great app. The interface is nice and accessible. But I have been facing lots of issues recently. The app is very slow and doesn't respond fast. It lags a lot and the screen freezes all the time. Another issue is the range of products. Especially for stationary, frozen foods, condiments etc. Very limited options available. The delivery, prices and discounts are great.
