Zalopay Thanh Toán Tích Thưởng

A Google user

5 years ago

This is first time that I have experience with Zalo Pay, I connected my bank account to Zalo Pay and transferred money from my bank account to Zalo Pay account, but when I try to book the movie ticket on CGV app and I select pay two tickets via Zalo Pay. I was navigated to the Zalo app without discount for me. The promotion info even disable when I try to click it. Are you kidding me with your promotion? That 's bad experience

Nhi Nhi

3 years ago

First time to use Zalopay to make transaction. And now i have problem with refund. It's been 2 weeks and i check with the bank. Still no refund. I tried to call the hotline and no one pick up the phone. I left the message but no one contact me back or receive any support on my problem. Bad experiences.

Vân Nguyễn (VanVani)

4 years ago

Can't even make a small simple transaction such as buying a movie ticket. The system keeps saying error and the server is down. My top up money is sitting there for nothing. They took my money from my bank and I can't even use it. I would have rated this app a full 0 if it's possible!!

A Google user

6 years ago

Disappointed. I've used 2 debit card from 2 different banks to add fund but whenever I key in the 5th digit of card number, there's a popup said "only accept debit card". Tried many times but got the same problem for both card so I began to suspect the intelligence of this appp. It even cannot recognize the type of a card so what will happen with more complicated jobs like transferring money? So I have to uninstall, sorry.

Saigon Brit

3 years ago

Utterly useless for non Vietnamese. All in VN language and the payment system locks out all foreign debit cards/credit cards and even foreign banks in Vietnam such as HSBC. Only suitable for VN citizens. The developer responded but it was a stock response (impersonal) and 100% Vietnamese language so useless if I could not understand the language.

Dang Tran

1 year ago

App cannot support invoice. It needs 10 working days to complete, but if it errors, that mean you have no time to get invoice in that month. Cannot transfer money until you make indentify yourself by ID card. It's very risky if your ID card pictures are on internet, you know?? Remove app.

Wong TF

1 year ago

This useless app let you put money in their app & after that will tell you that you cannot use the money in the app because your identification documents are not acceptable (i tried many times to upload my passport info, but fail at the 2nd page of the passport). Money inside the app wasted & being cheated by Zalopay! No way to contact Zalopay

M J

3 years ago

no option on the set up page to switch language to English. Edit in response to developer: I am not in "other" regions, l'm in Vietnam, where your app is accepted everywhere. Edit 2: we're in 2021, 2 years after my 1st review, still no English available. Edit 3. 2022...still no option for English. You are trailing behind MoMo and Moca e-wallets. 👎👎👎👎👎👎👎👎👎

A Google user

5 years ago

They asked for personal info (id no.) when I forgot my password. Evenwhen i signed up using Zalo, they still didn't allow me to recover the password using it. I made many transactions, now couldn't sign in and that account still connect to my bank account. That's so unprofessional and so insecure for me to provide my info to such a mobile wallet app. The hotline support still asked the same info, and it was on a phone call. Dont you try to support customers or just craving for our personal info

Giles Millington

7 months ago

I got scammed by these people and took some money solutions of my bank account without my permission so i need a full refund or else

Gavin White

8 months ago

Cannot run Unipass balance to 0

Nhat Vu

11 months ago

Can't link it with Google play. Customer's service is horrid.. I can't even find what is error code -117 to fix the problem

Huy “Hughes” Khuat

4 years ago

The app is running well. But sometimes you may experience bugs that make your transfer command failed, it took 3 days to resolve which is a long process. Marketing and customers service is well-done and more competing compare to others apps! But it kinda annoying when you have to open Zalo in order to join many event!

Same Likeyou

11 months ago

As an expat who bought a new number and registered with my passport and verified by Zalo, I can't register zalopay, as this number was used previously. Rigours situation, woth no resolution

Bryce Surbrug

10 months ago

No English available still and none of the buttons on the app work aside from the qr pay. Search options are repeatedly yielding no results.

Eliz Bun UvU

1 year ago

This app is terrible to say the least. The security of this app is beyond bad. Everytime I make a purchase online, It only asks you to verify one time which is not safe at all. Someone could easily get my password and fake my identity to use my money any time! Not to mention the automatic payment function, please, to whoever thought of that function, that's the worst function to add in a Payment app. Overall, not worth it, not highly secured and unsafe.

Thái Ngô Trần Vĩnh

1 year ago

I appreciate VNG's position as a leading company in Vietnam. However, I believe the current app interface has a gamified aesthetic that might not be suitable for a payment application. While I understand the playful approach, MoMo's recent improvements showcase a more sophisticated design direction that could be worth considering. Ultimately, I would prefer a user interface that prioritizes clarity, ease of use, and a professional appearance.