Yango — different from a taxi
July 22, 2024
More About Yango — different from a taxi
An international service
Yango is a ride-hailing service that operates mobility and delivery aggregators in 19 countries, including Ghana, Cote d'Ivoire, Cameroon, Senegal and Zambia.
Choose the right service class for you
Reach your destination at the right level of comfort and price for you. Choose from several service classes. Start is perfect for short rides. Economy is awesome for when you need a car fast. Comfort lets you sit back and enjoy the ride. And The Fastest offers rides when the service class doesn’t matter… you need the closest available taxi!
Ride safely
Safety is our top priority. You’ll see who’s coming to pick you up and in which car right in the app. You’ll see the driver’s name and rating and be able to share your ride with whomever you like so they know where you are.
Smart destinations
Yango will suggest destinations for your taxi ride based on your ride history, like first offering ‘home’ as a destination because it’s your most common taxi order on weekday evenings. Ride taxis the smart way!
Multiple destinations, one route
The Yango taxi app makes everyday life easier. Like picking the kids up from school, dropping a friend off at a market, and doing some quick shopping on the way. Just add a new taxi order stop in the app, and Yango will recalculate a new route for the driver. That makes it even easier to ride a taxi.
Order for someone else
Yango lets you order friends and loved ones a ride by taxi. Get your mother to a doctor’s appointment with a taxi order. Send a taxi online to pick up your special someone. Or get each of your friends a ride home after a night out. You can order up to 3 cars at once.
Tell your friends about the Yango taxi app and get discounts
You can get discounts for your rides by inviting friends to use the Yango taxi app. Share your personal promo code with them and receive bonuses when they take their first ride. Ride taxi, tell friends, save. It’s as easy as that.
Enjoy your ride!
If you would like to share your feedback on the Yango taxi app or a specific taxi company, please use the feedback form located at yango.com/en_gh/support/?lang=en
Yango is an informational service and not a transportation or taxi services provider. Transportation services are provided by third parties.
The 30% (450 FCFA) discount is valid on the first three rides for new users in Douala and Yaoundé until 31.12.2023. Up to 30%/20% (max 400 FCFA/500 FCFA) discount is valid on the first three rides for new users in Bouake/Abidjan until 31.12.2022. Up to 50% (max 6 GHC/5 GHC) discount is valid on the first three rides for new users in Accra/Kumasi until 31.12.2023.
The 30% (max 10 EUR) discount is valid on the first three rides for new users in Helsinki until 31.12.2023. The 30% (max 100 kr) discount is valid on the first three rides for new users in Oslo until 31.12.2023.
Latest Version
July 22, 2024
Y Hub Zaf
Internet
Android
36,924,211
Free
com.yandex.yango
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User Reviews
Readers97
11 months ago
There are so many things wrong with this service. First the drivers lack basic manners. Second they would cancel the ride but if you do the same they'll send curse words to you through texts. Third they often charge double. The GPS is 0 out of 10. Overall i had been using it since the beginning and not a single ride was satisfactory. Huge thumbs down. And shame on the developers of this app who never take action against the drivers.
Haamidah
11 months ago
Useful app but have maps issues sometimes, the riders choose unusual way to reach the destination and according to the their application is showing that, no doubt they drop us to location still maps should be revised. And continuously we are having a problem in reaching a specific destination on daily basis. We put our address of the place and riders stop about 1 km before the location saying our map is showing this location and they end the ride and we don't know where to complain about maps.
Bisma Aslam
11 months ago
We set a different location but it shows something different. Even 1 min waiting charges are applied. At least 5 mins waiting should be free. This is the time which passes by even coming out of the house. Last day I set location for The Wok gulberg and the driver took me to McDonald's and extra charges were applied on me as McDonald's location was shown to the driver and he had to drive extra to take to my location. Even on my app, the wok was shown but this app is disastrous. Deleting it!
tinbite solomon
11 months ago
It's a great app, but you need to check your operation when picking drivers with the nearest location. It is always very far and they drivers don't want to come and they drivers don't fully understand how your app works and the discount you are offering so they get upset when the payment is lower than their usual payment in other transportation apps. You need to fill the information gap.
Hanan Ashraf
10 months ago
It is very difficult to find a ride on Yango, a so called cab booking app. Firstly, the ride is not booked even after waiting for so long and if you're lucky enough to have one booked, the drivers always ask for extra fare and cancel the ride if we don't agree with them to pay them more than the said fare. Totally disgusting. Poor management.
tseday olana
10 months ago
I think the app doesn't show the location of the customer or it give priority not based on location to customer I always face difficulty getting drivers near me. And what the drivers show after the ride is completed and what was estimated for the customer in the beginning is not even close.
Ellisha Fatima
10 months ago
I'm very disappointed. Used to be my favorite and go to app everytime!. When It first launched everything was perfect. I got 50% discount on the first three rides, even without the discount the prices were AFFORDABLE and CHEAP! But , recently I started to to on the same destination every single day and every day the prices got increased . From 200rs to 310rs ??.I don't understand why this is happening . Other apps and physically is now way cheaper so petrol prices isn't the issue. Installing it!
Syed Ashhad Ali
10 months ago
Very frustrating experience. For God's sake hire a proper developer to design the ui. The map is not properly updated nor the fair is properly shown in the end of the ride. Today i faced a lot of confusion (yango map was not showing the location in accordance with google maps). Also equip your drivers and teach them to how to use a smartphone properly.
Sajid Nadeem
11 months ago
Customer service sucks. In case of any issue you have no helpline to call. There is a support chat which replies late and with generic answers. Support email will definitely take even more time so you are stuck. Better than Uber, Careem and indrive in Lahore Pakistan. The rides come fast, there are a lot of them available, the prices are just a bit higher. The maps actually work and show the exact location of the car. The map also shows house numbers which are mostly unavailable in Google Maps.
Danyaal Ahmed
9 months ago
Yango is best. But there's a major problem that you can't use yango when you in a hurry. Because drivers being unable to see destination and fare, call us, most of the time they don't want to go to the destination and ask us to cancel it. Yango should either teach them not to do that or it should let drivers see fare and destination. I will remove 1 start and add 5 star once i get a reply.
Hajra Ovais
11 months ago
The worst experience ever. Firstly, there's an issue with the yango map, you can't set your location, secondly, the map is incorrect as well, you add a pickup location, but the driver goes to another location and then you need to call them and explain the address all over again, due to which the driver asks for extra money. Lastly, the driver adds the wait time and the customer has to pay for it, for which the customer has no knowledge, it's only shown to the driver which is totally wrong. Worst
Dagmawit Endale
9 months ago
it says 150 on application when u order and they charge u more than 270. they even don't have a platform to receive users comment and customers experience. even the type of car mentioned on the app and the real car is so different.itn general it is not safe transport service. just take care before u lost ur life.
Zain Hassan
9 months ago
This option of arriving at any place is not the the can arrive at any place and he can start the Ride while the customer is waiting for him and this is the second time it happened with me in this month very bad experience i missed my important thing because of this feature. This feature should stop. Driver should allowed to arrive at the location when he is physically available not if he's 2KM away
Oluwalani Adebanji
10 months ago
Yango ghana is the very embodiment of incompetence. Over the years using their service it is rare to actually have a pleasant experience. app itself is mediocre at best. Crashing multiple times. Map is inaccurate and not up to date a lot of the time . The type of cars registered with them under "comfort" option is a complete joke. And the last straw is when one of their riders picked up a food delivery and never delivered. I gave been unable to get anything done about a refundfor over a month.
Urooj Tahira
9 months ago
Hey yango! it's good app with good quality map I will again come here after my first ride experience with yango as I have never found a chance to try it . But I want to give a suggestion kindly give this feature to the app to show the price from one place to other in another city if we are pre planning. I have to check time and location in another city but it uses only current location. I mean from current location to that location on other city kindly work on it.Thankyou.
Minahil Noor
10 months ago
"I'm thoroughly impressed with the Yango app for online ride booking! It's incredibly affordable, reasonable, and time-saving. The convenience of booking a ride with just a few taps on my phone is unparalleled. The prices are transparent and budget-friendly, and the drivers are professional and punctual. I've saved so much time and hassle by using Yango, and I can't recommend it enough. The app is user-friendly, and the service is top-notch. 5 stars and a big thumbs up 👍...
Gerald Chatikobo
9 months ago
Awesome app, works well. The issue is with Drivers. I put in a location and every time, they call to ask where I am and want me to meet them elsewhere. Also, I don't know why the rides are given to drivers who are far from where I am yet I can see lots more around my location. Lastly, drivers or food delivery guys always go to the wrong location. Quite annoying. Drivers also need to be taught courtesy of assisting clients with luggage. Ultimately, once on the go, most drivers are good.
Muhammad Afzal
9 months ago
I recently had a very disappointing experience with yango service. The rates are too high, and the app incorrectly located my destination, resulting in a much higher charge than the offered rate. I provided the support team with screenshots of both the entered destination and its correct location on Google Maps, but the issue remains unresolved. This has been highly frustrating 😕
Patrick Ezechiel
9 months ago
I recently started using Yango, and it has been an exceptional experience. The app is user-friendly and makes booking a ride quick and effortless. The drivers are professional and courteous, ensuring a smooth and comfortable journey every time. I appreciate the transparent pricing and the ability to track my ride in real-time. Yango has become my go-to app for reliable transportation, and I highly Recommend it to anyone looking for a hassle-free ride service. Fantastic job, Yango team !
Silvia Quintela
2 years ago
The app itself is beautiful, useful and intuitive. The service is awful. I asked for a car twice, last year and today. Both times the drivers checked as arrived but I could see they were a mile away in the app's map and driving further away. A huge waste of time. Both times I had to cancel after wasting 30 minutes of dealing with unresponsive drivers.
