A Google user
5 years ago
I signed up to do the free trialand immediately after downloading it skipped past the first two days and said that I had already missed them. then I'm trying to cancel today before my free trial ends which was stated it ended tomorrow..... So I'm canceling todayand they're saying it won't be cancelled till the 18th and I'll still get charged almost$50
A Google user
6 years ago
Horrible app never signed up for the subscription and I get charged $20 for nothing had the app for 10 mins and as soon as I saw you had to pay monthly I deleted it and yet I still got charged. Unbelievable how I didnt even get a notification stating thos would be happening!!👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼
Kanika Agarwal
5 years ago
I was not able to use the app throughout my free 'a week's' subscription. Now, I want to cancel my subscription that I am not able to from the play store. Nor anybody from the support team is replying. Can you please let me know any another way of cancelling it or can be done for me, before I get a deduction from my account. Please help.
Marlyn Beaurain
5 years ago
The only thing thats free on this app is the cardio workouts. You can't do any focus training on abs or any other muscles. If you want to you have to pay... Sorry. But there's more nice apps that has focused training for specific muscles for free... And its training that works....
A Google user
6 years ago
I like it alot but I wish you could add more than one trouble areas and I wish I would ask you what type of small equipment you have so you can also use them in your work out and also it would be better if work outside would be a little longer
A Google user
6 years ago
no refunds DO NOT INSTALL. my wife ask for a refund 3 different times and has yet to receive anything from the "support team" . waste of money and time. we will be taking legal action if not resolved soon. Update: After 3 emails to them and posting 1 star rating, they responded with what you see below. We had to contact google play store and opened an investigation on the developer's. Good Luck everyone i hope you guys get your money back from these theives.
A Google user
6 years ago
I have emailed the support team multiple times. so now it's time to leave a review. I do not use this app and have emailed multiple times about them refunding my money. no one will answer. I highly recommend you do not download this app. it is junk. very dissatisfied. and after reading the reviews from others just like myself. I have decided to take further action because you obviously do not care about refunding unhappy customers. or even bother to email back.
A Google user
5 years ago
Hi, I have a problem with payment system. On 29/12/2019 I downloaded this app and the next day deleted it. Everything went well, as I thought but recently I discovered that this app processed payment without my consent and notice. I have read your policy and found that you will return money back of user did not use the app. I did not the app for the period this app processed payment. I have used only for 1 day for a trial and, afterwards, deleted it. I cordially ask you to return my money.
Dr. Mudabbar
5 years ago
One of my favourite apps. No doubt. I think some of the premium services should be offered after a week. For the first week the app should work completely fine (the free version) and after one week offer premium services with a CLEAR OPTION "NO THANKS". Your app is good but the way it goes directly into the premium services menu feels like coercing and makes the app experience mediocre. Thats why you have so many negative reviews which, I believe, you guys don't deserve. Your app is great.
MOnica Lipardo
5 years ago
Update: Thank you so much for helping me fix my problem. I just wanna raise a concern. I downloaded a verb app and it clearly states that it is free for 7 days. So I tried the premium for free, but to my surprise my account was debited which was never the intention. I wanted to request for a refund. We are in the middle of a pandemic and I downloaded the app to better my health and avoid my anxiety attacks and depression but this situation gave me more reasons to be anxious. Please help me
A Google user
6 years ago
You state that download and usage of the app is free of charge, well why cant I use it free. I get to step 3 and it wont let me continue without signing up for a 7 day free trial for a subscription at $29.99 a year to proceed. Thoroughly unimpressed! Deleted immediately!
A Google user
6 years ago
Looks like a great app for different fitness levels. I am excited. I did notice that if you use the 7 day trial that the app costs $20/month, but if you just purchase the app without the trial its $20/year! That seems strange to me so i just took the year.
Mary Hipp
5 years ago
I have used it a bit. However, I want to cancel my sibscription. I cannot change the difficulty setting. It is doing a full beginners cycle. Also, with it onky being 10 or so minutes, it really doesn't do a full workout. It has gotten annoying to do.
A Google user
5 years ago
I have requested to cancel the subscription so long ago. Also why does it says it ends on 2021? I never agree to this. It was supposedly be monthly. I have reported so many times via the chat and no one call me back. I have ask for my money back numerous times. I never agree to continue this app. Get this fix immediately. This is app is a scam!!!!
Carmen Rama
5 years ago
My account has been deducted for the premium plan. There should be a pop-up asking if the user is subscribing like many other apps have or should send out a notification. It is totally unacceptable that this option is not available and money is just being deducted automatically Please can you urgently assist as i have contacted support for a refund and awaiting feedback
A Google user
6 years ago
I do NOT recommend if you plan on canceling. My card got charged twice and I understand they do not give refunds. I canceled my subscription and I'm guessing my "trial" continued. Once the trial was over I was charged again even after I canceled my subscription. This is frustrating as I lost money for twice for something I didn't even use!
Sheena Geiger
3 years ago
I signed up for a free trial for a dollar and when I open up the app there's nowhere for me to log in so it's asking me to sign up again for 3.99 In continuation be careful signing up with these people after you cancel they will still go in your account and take $79.99 out. They went into my account 3 or 4 times to take out $79.99 cents. Is very fraudulent and scandalous company. BEWARE
A Google user
6 years ago
I thought i finally found the perfect app to lose weight but of course like all the others it says im "too young" AND also like all the others, you have to pay. And not just pay, its a subscription. Like all the other fitness apps, this is a dedinite no.
A Google user
6 years ago
I canceled my subscription less than 24 he's after purchasing. I've emailed about a refund the app wasn't what I thought it was and didn't use it. google play said the payment was processed thru and it's now up to the developer to issue a refund. I've sent 3 more emails to you about my refund and I have been ignored. I really just want my refund!!
A Google user
6 years ago
I dont want to pay for a workout because I already have to pay for other stuff and a 7 day free trial isnt enough time because I'm busy a lot so I would probably only have time to workout 1 out of 7 of those days. I am sorry for the bad rating but I thought this app would be different compared to the others. I like the form of the app but I just dont have enough money to pay for the app.