Trung Đô Đỗ
2 months ago
trash apps, people who developed this app are untalented and uselessly, only good at requiring and demanding everything but nothing works well,
Tran Vu
2 years ago
Update Jan 21 2023: ok, so now the nfc function finally works, i gave it 3 star first. I basically logged out of my account, i reset my phone, the only way for me to get in is to scan for the nfc, but the app crash right after i click on scan nfc... What am i supposed to do? No hotline, no email to support whatsoever. Update: 24 Dec 2022, after the support team said that the app was updated, I tried again, and still, app crash right when I choose NFC function. Still can not login.
HCM Trang 3880-KTV
1 week ago
Can not use app by English
ANH NV
3 months ago
can't not skip watch video because of the skip button is hidden under status bar.
Nguyen Tuan M
2 years ago
Annoy methods when changing device. I am a lvl2 certified. My old phone got broken. When i log in on new device it sent otp to my old one without any other option. Stupid!!! P.s: they allow to scan the ID card by NFC in recent update, but the app crash when using this feature. I wonder if they have their app to be tested in various using scheme? P.s2: in latest update i can scan the nfc chip from the ID card and can log-in the app now. Update from 1 to 2 start
Thùy Dương Nguyễn
2 years ago
Bad experience. Although this is a national citizen app, it is way too inconvenient and not that useful. When i switched device, the app recognised me as a new one and didn't let me log in. The security is strict for things that doesn't necessary and loose for important stuffs. Even worse, I have to go to the public administration center and do everything all over again to change my device. They claimed the digital id could be used instead of the physical one but many places don't accept this.
Quan Nguyen
3 years ago
Crashed a few time when activating the account as QR cannot be read. Only able to fill up manually. Taking a bit more time to read the chip via phone NFC as well. More about the QR code as it's a bit small. When I was at the bank to update my new ID card (CCCD), the staff there saying sometimes can sometimes cannot read QR code on it.
Zung Hoang
2 months ago
I'm stuck on creating a password for no reason. The support number does not exist, and for some reason, the English version is not available.
DEA Raison (DEA Raison)
2 months ago
Super slow app. Infinite loading waiting time. Not able to connect, the system administrator should be fired
Le Trung
4 months ago
ask to update, yet nothing up here. slow response to request, long wait time, bad UI/UX, data not sync well with each categories. forced quit on user side when filing, it required time, should allow to disable or extend timer when making report.
汉允礼
4 months ago
Just got my level 2 ID today. The problem I've seen is that since I'm a foreigner, I don't have as many options on the app as my Vietnamese wife does on her app. The User Guide and the Frequently Asked Questions sections are only in Vietnamese. So far, there's no option available for me to upload my marriage certificate, my daughter's birth certificate or an option to apply for dual citizenship. I sincerely hope they fix these issues as I intend to become a dual American Vietnamese citizen.
Alex Duong
1 month ago
Couldn't register after changing device, app keeps failing at face identification step.
Keith Meadowcroft
2 months ago
bad interface. . defaults to numbers on my cell phone. .can't get to alpha
Hau Nguyen
3 months ago
I have never seen any app this bad. It's horrible and unusable. If they tested their product, they would have spotted those obvious bugs. We are a country with many talented people, but they chose to let kindergartners to do the important job. Fire those incompetents and let someone who is capable to take over.
Tua^n Mai
1 week ago
Worst app I have ever used. Too slow and hard to get the info i want.
Khoa Ngô
1 week ago
App usually crashes and the features are not complete.
Marcel Lennartz
3 months ago
"Temporary Residence Card" is misspelled as "Tempoary Residence Card". "This card is valid until" is incorrectly written as "This card is invalid until" Also my country "The Netherlands" is, like on all TRCs over the last 20 years, misspelled as "Netherland". This is like writing "Vietna" for "Vietnam". Too many basic errors. Update: writing to the developer with clear screenshots and explanation results into zero feedback. Clearly there is zero interest in providing a good quality app
Yury Lyamin
2 months ago
Please add a Vietnamese driving licence to Application for foreigners. Police didn't give me a driving licence plastic card (they transform to digital) only give me database record, and VNeID app didn't show a driver's licence. Car rental company say they need legal document to give me a car. I can't rent a car.
vũ vinh
1 month ago
The app that the whole country is supposed to use is full of bugs — NFC scanning doesn’t work, facial recognition doesn’t work, and it takes forever to load information. Yet they keep bragging all day about “Industry 4.0” and technological development.
Duc Nguyen
1 month ago
It appears that your app is using Google's Play Integrity API to block usage on operating systems that are not certified by Google. This measure does not improve security, as Google certification of the operating system does not contribute to that. Very old devices with serious, unpatched vulnerabilities still pass these checks. Hope this measure gonna be removed soon. Regards