Vagaro Pro
December 03, 2024
More About Vagaro Pro
Effortless Online Booking: No more phone tag! Let your clients book appointments 24/7 through a beautiful and customizable booking page that reflects your brand. They can easily find available time slots, schedule services, and even pre-pay for appointments - all without needing to call you.
Seamless Calendar Management: Say goodbye to messy paper calendars and scattered appointment books. Vagaro Pro provides a clear, drag-and-drop calendar that makes managing your schedule a breeze. Easily view your entire day, week, or month at a glance. Triple-book appointments to maximize efficiency, manage staff schedules with color-coding, and send automated reminders to clients to minimize no-shows.
Powerful Client Management: Build stronger client relationships with a robust client database. Store all your client information in one secure place, including contact details, appointment history, and service preferences. Vagaro Pro can even store notes on allergies, special consideration, or product recommendations. This allows you to personalize the client experience and provide exceptional service.
Boost Revenue & Keep Clients Coming Back:
Streamline Your Business: Vagaro Pro goes beyond appointments. It's a booking & business management app built for salons, barbers, spas and other businesses that need scheduling help for appointments & classes. Vagaro helps you with everything from managing your calendar & staff to creating effective text & email marketing, processing payments, and generating insightful reports to help your business flex, scale & grow.
Sell Online & Generate Passive Income: You can even sell online with an online store built to generate a passive stream of income from things like memberships & packages, products, and gift certificates. Join FREE today and list your business on the Marketplace to get found, booked & paid!
Introducing the Revolutionary AI Description Generator:
Effortless Content Creation: Vagaro Pro's built-in AI description generator empowers you to craft compelling business bios, service and class descriptions, and even policies! Set the tone you want - professional, friendly, casual - and adjust the length for perfect personalization. Never waste time writing descriptions again!
Never Lose Data Again & Always Stay Connected:
Effortless Sync & Backup: Enjoy complete peace of mind knowing your valuable appointment and client data is always secure. Vagaro Pro seamlessly syncs your information across all your devices, whether it's your phone, tablet, or computer. Automatic backups ensure your data is safe even if you lose or damage a device.
Live Support Whenever You Need It: Our dedicated support team is here to help you every step of the way. Get assistance with any questions or issues you encounter through live phone support, email, or instant chat - available 7 days a week!
Powerful Reporting & Insights at Your Fingertips:
Make Data-Driven Decisions: Gain valuable insights into your business performance with Vagaro Pro's comprehensive reporting suite. Generate reports to track your income, discover how customers find your business, and identify seasonal trends to help you make informed business decisions.
Join over 220,000 happy Vagaro Pro users and experience the future of appointment booking!
Download Vagaro Pro today and see how it can transform your beauty, well, or fitness business!
P.S. Still using paper appointment books? There's a better way! Download Vagaro Pro now and see why it's the #1 choice for appointment booking in the beauty and fitness industries!
Latest Version
7.2.5
December 03, 2024
Vagaro Inc
Finance
Android
1,077,567
Free
com.semaphore.login
Report a Problem
User Reviews
Sierra LindA
1 year ago
Edit: Customer service over the phone is really bad. The support team members give contradicting information and the company will never give you any kind of refund for services not used. Use Square, it's free. So far Great! Client Database, Online Booking, mini website with booking options, confirmation texts, built-in marketing strategies and I can even add on payment processing!! Price can't be beat, for all that! Fingers crossed its not too good to be true!
Ashley Keeton
3 years ago
The new update is annoying. I can handle it, but annoying. I really did love this app the first year i had it but now, more frequently then not, I'm dealing with the "something went wrong" message when I try to sign in. It's ridiculous, and I don't have time for it. I'm trying to stick it out because moving to another app seems like a pain, but it may be worth it. If I can't use the app half the time why have it! If it would work properly, I literally would not have a complaint!
Danielle Louise
4 years ago
Good value for the price. I actually haven't had many issues with the app itself. Every once in a while it is a little bit slow loading the settings but generally, it is a pretty good system. It'd be nice if it had a more updates look as it seems a bit dated. I'm not a fan of vagaro's customer service. It is seriously lacking and they do not reach back out in a timely matter. I have had a few issues with my card reader but I think that's independent from the app itself.
A Google user
5 years ago
This app is very helpful for me! I'm a 15 yr stylist and have always used a physical calendar book. I would get tons of call on my off days for appts and often forget to call back or text back. I lost a few clients that way. This app really helps with taking all the weight off of me to letting them book for themselves the services they want. It allows me to be more organized. Annnnddddd I dont have to carry that book around anymore!!!!!!!
A Google user
5 years ago
3/2019 Another request for review. 1/2019 Still useful, but repeated requests for reviews? not so much. 4/2018 still using this great program. Latest update tweaked a few things. Some I have liked, some... not so much. 1/2017 Easy interface for both technicians and clients. This little program has made my life easier. The best part? It aids you in your taxes. Not only does it track your income, but your expenses as well.
Fawn
6 months ago
I like this app except for the fact that it asks almost every single time about pending appointments & these appointments are not even my own appointments. This is annoying and I wish there was an option to select to never show this again. It doesn't make sense to me. Also, it would be better if the same option was available for checkout when it asks for permission to record audio every single time. It's annoying to have to click "deny" every single time. Just an extra unnecessary step. Thanks
Milos Marinkovic
3 months ago
I am very pleased overall but lately way to much bugs. It doesn't allow me to log in, some advertisements on when I open app without option to proceed. It's very weird. Didn't have almost any issues till 2-3 weeks ago . Their customer support is great but these issues are not allowing me to run the business. I ll update my review if issues get solved Update: Issues resolved, great customer service
John Clark
3 months ago
My experience is that while the customer service seems good, like your talking to people in America who speak English. They hold up payments and request addition formation before you get paid. They have their excuses. Nonetheless in my experience of charging people for personal training packages, only this place flags transactions for being "too high", and they hold up payment. Not good for business.
Kimberly Kane
3 months ago
I have been using the app for at least 3 yrs and have been completely satisfied. My clients love and depend on text reminders. I love the pre-book and reoccurring appointments options. Very fast and convenient to use. That review was from 2015. Here it is, 2024, and I can still say the same things. Happy stylists, happy clients!
Ms Opinionated
3 months ago
I have used both GlossGenius and Vagaro. Both have Pros and Cons. GlossGenius definitely is easier to use, and the look of the app is more visually appealing. I kept having appointments erased from my books, so I switched back to Vagaro. The developers definitely chose the long, scenic route in order for you to book an appointment or find your Client Waitlist. Those definitely need to be updated ASAP.
Mallory Raach
2 months ago
There's been alot of issues lately. When a client updates their card info, the app won't keep the updated card on file. Also, it stopped sending me notifications. There will be times where the system will be down for the whole day so either a client must pay cash or send them an invoice once it's working again. You also cant check client info during these times. These are all issues I have called about before and have not been resolved.
Jessica Lim
2 months ago
The last update seems to have completely broken push notifications, which has been really inconvenient for me as a service provider. None of my settings have changed and I tried logging out/back in, uninstalling the app, deleting the cache, etc. I saw another review mention it before I realized it wasn't an issue on my end, which is absolutely ridiculous considering it's been almost two weeks since the latest release. I can't help but think that this would never happen on the apple ver.
Maria Bonacci
2 months ago
I have been using them for years. In the last 2 years I started using them as my sole payment system. I wish I had stayed with Square and moved to a different payment system. I have lost clients over this payment system. I have someone dispute a deposit once because they didn't show up, so we kept the deposit, so she disputed it. They gave it back to her and charged me an additional 20 dollars. Despite me having all the proof. PLEASE pick a different payment system! DO YOURSELF A FAVOR!
Michelle Anderson
1 month ago
Overly complicated yet doesnt have basic features like being able to choose how many max appts you take in a day. The payment system is extremely buggy where it got to the point where clients have had to pay me with venmo or something because the card reader/app wasn't connecting. Very embarrassing and could get me bad reviews. And why do I need to create a client account for someone who is only purchasing a gift certificate?? Ridiculous and inconvenient. I wish I had gone with another service.
Julia Butler
1 month ago
Hard to get used to, coming from Acuity which is very simple to use and easy interface, Vagaro takes a little bit of research and digging to find what I need. I still have yet to figure out how to auto sync with my Google calendar as opposed having to manually update each time a new appointment is made. 😅
Pru Taeto
2 months ago
It gets so slow, freezes, and it can be hard to find things in all the sub menus. Do NOT opt for the card reader unless you plan to use this for a full year. And the card reader is honestly plastic trash. The sticky thing they sent sucks, and it fell after a few hours on a plastic surface. I tried to use the reader for my massage business, but it's just not convenient for my checkout process. I also feel like this system would be great if I had employees, but I do not. Not a fan.
Christine HairLady Wallace
1 month ago
Long time user but there are a few things that have unnecessarily changed and something that needs to change. Inventory look and options keeps changing it was user friendly before. When a client puts a note in with their appointment you don't know unless you go into each appointment. There is no notification alerting you a note was put on by client. There are less expensive POS services out there but to keep everything synced for tax purposes you are stuck with using there's.
Dewi
2 months ago
Update : I've been using this app. For almost 4 yrs. I notice since my business is growing Vagaro app is actually only good to use when you're one stylist only in the business. Most of their features on the business side is good,not on the client side of booking online. They're not user friendly for clients to book online & not all clients will be tech-savvy. The apperiances online makes client confuse & to complicated to choose preferred stylist. Will browsed other company if no improvement.
Grace J Power
2 months ago
I've been asking for years to have a feature where we can block out a resource. It's absolutely necessary for running my business and I can't believe I've been using vagaro for almost a decade and they still have not added that feature! I'm very, very disappointed and I'm hoping that this review will grab enough attention that they will finally fix it!! Please!!! You can't imagine how frustrating this is!
Margaret Brock
1 month ago
I signed up, mainly for Yoga services, for my business. It wouldn't let people book online, unless I ordered a credit card reader (which I didn't want or need, as I had my own reader with another issuer). When my business closed, I was unable to cancel the account before the next month was charged, or they were going to charge a $100 early termination fee...and it was expiring a day after the new month was supposed to be charged. Crazy how that works. Wouldn't refund me for the month...
