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UnitedHealthcare Doctor Chat

September 18, 2025

More About UnitedHealthcare Doctor Chat

"UnitedHealthcare Doctor Chat is your access to in-network emergency doctors for answers to your health questions through your phone or computer.
Feeling sick and think you might need a prescription? Have a bad cut and aren’t sure if you need stitches? Doctor Chat's doctors can answer all your questions.
Wherever you are, Doctor Chat gives you the peace of mind of knowing if you should “just go back to bed and touch base in the morning, or if you should “go to the emergency room.
Currently, UnitedHealthcare Doctor Chat is only available to UnitedHealthcare Community Plan members in select states."

Latest Version

Version
11.1.0
Update
September 18, 2025
Developer
UNITED HEALTHCARE SERVICES, INC.
Apps
Tools
Platforms
Android
Downloads
26,890
License
Free
Package Name
com.cirrusmd.uhc.android
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User Reviews

Paula Owens

4 years ago

I see an update available for my Samsung S20, but attempts to download it continually fail. 🥺

Anthony Godfrey

2 months ago

I would give 1/2 Star if I could. App does nothing. Says login but website domain UNKNOWN.

Uvernona McCarthy

4 years ago

It failed to update. So, I followed all the guidelines mentioned. It still won't download. This is a very needed app.

Raven Sayer

5 years ago

Love this app, the doctors are so nice not judgmental at all, their very efficient and fast and its no cost if u have United Healthcare that is.

Jo Kiser

4 years ago

Tried to uninstall and reinstall because I kept getting error messages trying to sign in. Now cant reinstall it.

Heath Smith

3 years ago

History of uti and was swiftly told I needed to go to an er. Very short face to face interaction. Do not recommend to anyone. You could die.

Kendoro Deljo

4 years ago

Won't install or update on Pixel 4 XL, Galaxy S8, or Galaxy Tab S7. I thought it was because of Google at first but I believe something with this app broke and now won't work at all.

Anon Anon

3 years ago

WEEKS LATER STILL wont even download! tried other apps, no issues downloading on my phone. but everytime I try and download this app i get an error message.

Jasmin Sims

1 year ago

The app takes me to my web browser to sign in and chat. Idk what happened. It was working fine before. Seems like there's no point in having the app now. Is there a fix for this?

A Google user

5 years ago

Cant register. My Member ID is only 9 characters and starts with a letter. The app will not take less than 10 characters.

Blah Blurg

1 year ago

Absolute garbage. 100% useless. They don't do virtual visits, refil prescriptions, or even validate your information so that you can utilize teladoc. It's like they think your health & illness is a game or some teiztid joke

patricia dechert

4 years ago

Will not dowoad. I have tried everything to get it to download. I have more than enough storage space, and I have tried all of the trouble shooting tips it gave me. Nothing works. This app is very much needed and it will not work.

Michelle Alvarez

3 years ago

I love this app its quick reliable, their doctors are very easy to talk to and i had a prescription within 30 minutes of downloading the app. ****Fast forward 2 years still no trouble with this app absolutely seamless. Highly recommend downloading this app!!

A Google user

5 years ago

Terrible app. Description does not say the locations. I find it odd that all of the states serviced by United are not able to use this app.

Yvonna McCarthy

4 years ago

I've done everything the help page has told me to do to fix the problem of the "failing to update/download" this app and nothing is working. Please fix this problem.

Natalie Buzaglo

3 years ago

App won't update and unable to use otherwise. I have tried updating this app for about 2 months or so, but as of today, I'm still getting an error message....

Christine Michelle Alvarez

5 years ago

Excellent app!! Super quick ( like less than 15 minutes!!) The doctors are friendly and very informative. I highly reccommend this app, its a million times better than having to fight through traffic & sit in a overcrowed waiting room ( covid 19 hello!!)😷. You won't regret trying this app. 😁👌👍💯

Sara Marie

2 years ago

Get notices that documents are available to view n go ther n thers nothing ther n trying to find a doctor is super hard on the app to the point I've given up tryn to use the UHC APP OR PORTAL to find care. Google maps gives lots of information n I can still press buttons on a phone.

A Google user

5 years ago

Quick and Easy to use. Not for all things, but if you need a refill or some advice, this saves time, travel, and money. UI could be better, but another great option by UHC. Thanks!

A Google user

5 years ago

Maybe it could be 1.5 - tried to change my password...kept having problems. Try later they said...I did, still having issues. What is going on with this folks? I really do understand that things lately have been chaotic...but please figure it out. You have $$...spend it please! Good grief, it could drive a person to ???eat? Luckily I don't drink alcohol or that'd not end good!

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