UBL Digital

Faizy Vlogs

9 months ago

Please fix your app development who's developing this application. For account password recover can't scan the ID card because it doesn't support camera focus and stays blurry and it can't scan the ID then. And also ID upload option doesn't work at All it doesn't work when you tap on upload option. Even when I tried inside Pakistan it can't scan fingerprint no matter what kind of background I try it says try again 50 times I tried. And Tried on all my 3 phones

Asad Ullah

8 months ago

Great app! User-friendly interface, well-organized features, and seamless functionality. One suggestion: add a feature to view transaction history for Raast ID transactions. Currently, this info isn't accessible. Having it would enhance the user experience and provide a complete record of transactions.

Babar Ali Paracha

9 months ago

The app is user-friendly, with a clean interface that makes managing my finances a breeze. I especially appreciate the convenience of being able to check my account balance, transfer funds, and pay bills all in one place. However, I did encounter an issue when trying to set up my card for payments in the UBL Pay app. The process didn't proceed as expected and kept quitting to the mobile home screen. I hope this gets resolved soon, as it would make the app even more efficient.

Schumaila Khan

8 months ago

This is the worst digital app experience. I have never written a review ever in my life but UBL pathetic app has compelled me to write a review. It happened to me twice in one months that I am not being logged in. Despite clearing cache, uninstalling and speaking to the representative still its not working. The representative asked me to share a screenshot and email to IT Team. Imagine the cumbersome process to get it back. Why can't you guys fix it?

Uman Khan

8 months ago

One of the worst apps I've ever used. It's full of bugs and takes forever to load. Generating statements is a nightmare. Hours of waiting with nothing happening. With Payments It just keeps loading, only to fail due to a timeout. If I could give 0 stars, I would. Avoid UBL Bank and this app at all costs.

Naveed Ahmad

8 months ago

Cheque can't be deposited through the cheque management inspite of more than 15 attempts, every time it shows the error QR CODE CAN'T BE DETECTED whereas the same QR code is explicitly and clearly printed on the said cheque. It means your app should remove this cheque deposit option as it is very irritating for someone to waste his time by trying to use this option. So I request you to remove the cheque deposit option from your UBL app. Looking forward for your positive and prompt response plz.

Max Jack

8 months ago

Overall App Experience is great. From UI/UX to exciting digital services, the app surpasses other titles. The only Issue I've encountered yet is the branch selection. The app has chosen one branch while I chose another resulting in delivery issues for cheque books etc. and not having access to far off places :). So there must be an option for transfering accounts over branches like the other banks providing. This is of course one of the biggest Issue. Hope this'll be fixed soon.

Tayyaba Siddiqua

8 months ago

One of the best banking apps in Pakistan. Easy to use interface, and I love how everything is available through the app so you don't have to keep running to the bank or calling them up. Plus, there are lots of updates coming in all the time that ensure your banking experience is not just safe but also customizable and fun. Kudos to the developers working on this!

LARIK HERE

8 months ago

I’ve been thoroughly impressed with the UBL Digital app. It’s user-friendly, efficient, and has made managing my finances incredibly convenient. The design is clean and easy to navigate, which makes it simple to access all the essential banking services right from my phone.The real-time transaction alerts and the ability to pay bills or transfer funds within seconds have been game-changers for me. I also appreciate the added security features like biometric login, which give me peace of mind whe

Mariyam Zahoor

8 months ago

I can't find this app best and helpful for our savings. I lost my money without any transactions or message. Recently I stored 10k, after a week when I open this app suddenly I saw my balance as 8k without any reason I don't know when and how 2k are lost. This is my personal experience so i share this with you that it is not safe.

Nauman Mirza

8 months ago

Having hard time in adding someone for payments and money transfer. The app could not able to fetch the account details from the system through IBN or even through account number. Spoke to customer service/support at the given number but couldn't able to resolve the issue and only advised to clear the Cashe memory. Even after re-installing the app, I couldn't able to add someone for payments and transfer money. Either recieve message that service not available or cannot fetch data from system.

Zulqurnain Haider

10 months ago

I'm absolutely delighted with the UBL Digital App! It's incredibly user-friendly and has made banking a breeze. I can easily manage my finances, pay bills, and transfer funds on the go. The app's interface is intuitive and visually appealing, and the security features give me peace of mind. I appreciate the regular updates and new feature additions, which show that the team is constantly working to improve the app. Overall, I'm impressed with the UBL Digital App and would highly recom.

Dye Corduroy

1 year ago

Getting worse with each update.. App logs you out while in the middle of making transactions.. this is so frustrating.. leaving app idle while logged in makes sense, and thats about the only time the app should log you out automatically.. once sitting idle! NOT WHILE ACTIVELY USING THE APP AND ESPECIALLY IN THE MIDDLE OF A FREAKING TRANSACTION!!! (Additionally, i have been unable to log in the app on iPhone for good about 4 months now!!).. Prime example of moving from Hero to ZERO!!!

Ahmer Jamil Khan

3 years ago

The UBL App crashes upon opening after the latest update. Update: No one bothered to respond on time when I tried contacting on Facebook. Wish I could give zero stars. Update 2: Still does not work. Made multiple complaints, but the bank closes them without fixing the damn issue. Update 3: Version 3.4.0 has the same crashing issue. Just takes longer to crash. Tried reinstalling, clearing cache and data. Still keeps crashing.

Usman Salim

3 years ago

After the update doing the same task takes double the time. Highly frustrating. UI has been preferred over usability. Clearly the developers don't understand what usability it. They are asking me to uninstall and reinstall the app. Amazing! Already selected reduce motion. There should be an option to disable motion. Moreover the extra/redundant steps to do a task need to be reduced. The login screen itself is so annoying.

asim qureshi

2 years ago

Useless app after the update. It crashes on login. I have tried it on three different phones with the same results. If you use the biometric option then it just hangs while it crashes if you put in your credentials. Seems like people have been complaining but UBL is not able to fix the issue. Update: after receiving the response from the developer, I followed the instructions and deleted the app and restarted the phone and then reinstalled the app again. Same results.

Ali Asghar

1 year ago

Does not work, can't verify ID as scan and upload both don't work. App requires you to verify your identity but with scanning your ID or upload it, when you use the scan option, the camera is not activated to take a picture/scan. When you select the upload option, it ask you to "tap" to upload the document but never clicks to open an upload location. Going to a third party platform (Facebook) to get support is not an option a secure banking system should be promoting.