Traveloka: Book Hotel & Flight
August 09, 2024
More About Traveloka: Book Hotel & Flight
What's more, there's an extra discount just for you! Enjoy up to IDR 1mio OFF for new users using the coupon code 'TRAVELYUK'. Let's plan your trip with Traveloka now!
Why Traveloka?
Discover more than 20 travel products for your upcoming holiday!
Enjoy Traveloka promos for domestic and international destinations, including Thailand, Malaysia, Singapore, Japan, South Korea, Bali, Lombok, Labuan Bajo, and others, every day.
Start by booking your flight tickets
Explore more than 100,000 flight routes offered by many reputable airlines, including Singapore Airlines, Scoot, Jetstar, AirAsia, Garuda Indonesia, Emirates, Etihad, Qatar Airways & other international airlines. Don't miss out on daily flight promos to secure the best prices. Student Promo: Save up to 20% with student fare or enjoy extra baggage options to chase your dreams abroad!
Let’s travel with diverse ground transportation
From train, bus, and travel tickets to car rentals with or without a driver to your desired destinations and departure points, we've got you covered with many options.
Book hotels & accommodations as well
Whether you prefer a budget-friendly hotel or a luxurious 5-star accommodation, we have everything sorted out! Choose from over 100,000 hotels worldwide, including popular options like Accor and Ibis hotels. Enjoy Pay at Hotel and Pay Near Stay Date options.
Ensure tickets for attractions are booked too
Book tickets for your favorite activities such as Disneyland, Universal Studios, LEGOLAND, and more with Traveloka Xperience. Looking for recommendations? Make sure to activate your location for the best inspiration.
Interested in luxury travel? NEW! Begin an exciting cruise voyage
Set sail on a cruise adventure with the best international routes. Experience a complete holiday package in one place at a more affordable price. Have a happy sea-cation!
NEW! Traveloka Travel Packages with one click!
Affordable holiday for flight, hotel, tour, and attractions package in one booking. Find travel packages that suit you!
Concerned about booking amidst uncertainties?
Worry not! Traveloka offers flexibility features, allowing you to request refunds or reschedule tickets easily. NEW! Introducing the Visa Protection feature, get a 100% refund if your visa application is rejected.
To enjoy exclusive benefits, be a part of the All-New Traveloka Priority
Save more for your trip with the All New Traveloka Priority! A simpler way to enjoy more exclusive benefits. Elevate your Priority tier by collecting Priority XP from every transaction.
Earning Traveloka Points is now simpler
Introducing the All New Priority Points. Basic Points and Extra Points are now merged into Traveloka Points. Collecting Points for various transactions to get more rewards, discounts & benefits on Traveloka is easier than ever.
Traveloka takes care of all your itinerary needs with numerous conveniences:
● Round-the-clock, available 24/7
● Quick responses and assistance from the customer service team
● Multilingual customer service team fluent in English, Indonesian, Malay, Thai, and Vietnamese
● Available to assist via phone, chat, or email
● Intelligent Virtual Assistant (IVAN) accessible through the in-app chat feature
Find more inspirations and the latest deals via Instagram, Tiktok, Facebook, YouTube, WhatsApp and X @traveloka
Let's travel the world with Traveloka!
Latest Version
5.1.1
August 09, 2024
Traveloka
Travel & Local
Android
70,119,652
Free
com.traveloka.android
Report a Problem
User Reviews
Gretalia Limas
10 months ago
Definitely worth to remove this app and purchase flight tickets elsewhere. I purchased a flight ticket from CGK to XMN this morning but Traveloka asked for extra 2 mio IDR to keep seats. Why would they sell tickets and demand extra money later on ? I would say this is the worst flight booking experience in my whole life. If you don't have the quota then don't sell it. Besides, why would it take 3 to 5 days to refund ? Customers need their money back in no time !
Thuy Anh Phuong Uyen
9 months ago
I have very terribe experience with this app too. Purchasing the ticket already passes by time by accident and the way system design for that purpose maybe. The automation & hotline CS doesn't work at all. Shoud delete this app and never use it anymore, losing money for this time is enough for me. Hope other people don't have same issue as me. I have a feeling this app are cheating people with their system design and terrible and bad AI personal assistant & poor customer service
Jasmine Siy
10 months ago
Please fix the forgot password. I can't receive any OTP. Edit. I tried contacting CS and no one seems to know the answer. It is just a simple forgot password and no one seems to care. I need to use the app asap!
rezaachyadi
11 months ago
Contrary with what people believes about Traveloka, I believe this is one of the worst apps. The apps itself works pretty well, however they were really depending on AI and horribly underestimate human interactions. They really limit our interaction with CS by providing AI, futuristic maybe. But mostly not solving problem at all. I have no idea how in the world they believe this is the future and leave the importance of human interaction
Binh Le
8 months ago
Cannot book flight anymore. There's always problem with flight booking system at the last step.
Chester Bak
9 months ago
App does not respect its own notification settings. Please update the app to respect in-app notification settings because I do want to receive updates about my upcoming flights. Just no promotions.
Roman Z
9 months ago
SCAM! Absolutely horrible experience with refund delay for over 100 days now... first they promised 90 days, now they say 90 'working' days. The airline that cancelled my flight transferred all the money to Traveloka 3 months ago, but they withholding it. Refund id 7466270. The app should be banned!
Hanifth Akhbar
10 months ago
You need to fix this problem. It's been a year or more since i can't book a flight because your system said my data is invalid, how the heck could that happen, i input my data exactly as my ID and you guys said my data is invalid? You guys need some work to do fast
Julito Caragatan
10 months ago
They are very difficult to communicate with through email even on the phone number that is listed, I called no one answered another bite I knew to myself that I gave the wrong date supposed to be I will not put it is June 25 July 2 to 3 I begged I'm with them, even if they don't give a refund, it's okay with me as long as they change the schedule and make it June 25, I just need to feel sorry for them, but what do they say they can't do anything because it's nonrefundable.
Yanuar Wahyudiarto
9 months ago
Bad customer service experience Difficult and very long process to get reschedule of the flight. Until now the reschedule was rejected, still waiting the CS team to reply my request.
Dinda Ayuvalira
10 months ago
Very very hard to complain for booking troubles. Don't use chat with CS thru application, have no use. You cannot answer their questions because there's no chat space to reply, even when you already used the latest version- so the case being end up closed due to "no response". Ridiculous!!
Arima Kurniasari Dewi Nurcahyani
10 months ago
I've paid my booking by app on the day before checking in to hotel, and I HAVE GOT MY VOUCHER ON THE APP AND IN THE EMAIL AS WELL. I came to the hotel to get myself checked in, but all I got was the receptionist telling me that they had not got my name from this travel agent. They contacted traveloka just to give me info that traveloka is going to call me about 30-60mins, but an hour later i got nothing, they contacted the agent again to tell me that I HAVE TO CALL THE CS on my own. RIDICULOUS.
Zakiyyah Zaidi
9 months ago
This app is a scam!! I book for Sunway Laggon admission ticket and been denied to enter the park. Called the customer service to solve the issue but they dont give any satisfactory solution. I ask for a refund because I need to buy another new ticket just to enter the park but they cant promise for a refund. This is a sham!
albertina dwita
9 months ago
Very dissappointed with flight cancellation and refund process... so complicated and very costly. Once my money is credited to my bank account in 3 weeks, I will close the apps once and for all, forever will not use this app again.
Imas Nana karnella
9 months ago
Great..fàst respons,fast to solve a problem.thanks Traveloka and best wishes. But there's something I don't really understand.Recently, every time I make a transaction, the price will change when I make a payment. Previously, the price at payment did not change, it remained the same as the price when ordering, only a little
NG XI WEN
8 months ago
I buy an air ticket on 24 july ,After pay going back to the payment page can't refresh keep waiting and no responding. After half an hour, Checked transactions and email, no update. I buy a new ticket and submitted. Traveloka Web send confirmation email after 1 hour later ,and deduction on 28 July. I asked for assist , customer service only reply will checked and keep reply flight company policy no refund Ask for reschedule fee is higher than original flight ticket
Min Naing Oo
10 months ago
I uninstalled the Traveloka app because it is not honest. It shows a low price, even lower than its competitors like Agoda, until you fill in all the passenger details. Then, at the last step, it bumps the price significantly. I tried this with a couple of other days and even a few months ahead, and it always behaved the same way. They think that since I took the time to fill in all the information, I wouldn't stop at that point. Nice try.
Aris Aulia
9 months ago
Don't ever use this app if you don't want to end up like me. I booked a ticket and rescheduled it, but when I checked in, the airline staff said there was no baggage allowance for my booking, even though my app showed I had 20 kg of free baggage. I called customer service and the flight specialist asked me to pay for the 20 kg baggage first and then I could claim it, but it seems like a scam. Every time I send an email, they always say it's still being processed. Uninstall this app guys!
Mark Goh
8 months ago
Booked a hotel, made payment, credit card was charged, but no booking made. Called the hotline, agent said he would check. Received email entirely in Indonesian that was addressed to me another stranger, saying her booking number was confirmed but not mine. Contacted agent on the app, 1 hour later still can't find the issue. Another agent emailed me and the stranger, repeating exactly the same thing, and doesn't seem to understand the issue at all. Terrible experience.
Adrian N
3 years ago
This was my favorite travel agent. But now, customer service is nonexistent. You can only chat with a bot, and if it cannot answer your question, well, too bad. You'll be waiting in the chat box for nothing until the system kicks you out for no response. So only order things here that you have 100% of certainty. Anything else, ordering through the actual hotel or airline is probably a better route as you will end up dealing with them anyway for issues.
