alex cruz
4 years ago
Love the convenience of the application I just don't like how you are unable to see the images for certain meals or items. Due to this, it's hard to choose something new to eat if we don't even know what it is.. Despite that this app is overall great for college students.
Riley Blanchard
2 years ago
They tend to make your food way too early so it sits there and gets cold (if you order for a scheduled time). Also customization is terrible. You can't substitute certain ingredients for others and there are certain things it doesn't let you remove
Chase Davidson
4 years ago
Won't show places that are supposed to be open while they're only allowing orders placed online. How about instead of a point system that does nothing we make an app that works. Edit: I wish I could rate less tgan 1 star. This is a terrible app offering terrible service. I order food, my order is different from what I clicked on. I order food, I wait forever for my food to be ready only to find out they stopped accepting orders BEFORE I placed my order through Transact. Get it together please.
Arthur Perkins
5 months ago
The application has been somewhat helpful in locating menus for Ohio University. It has all required functionality. However, the contest and gamification is very strange.
Jacque Loghry
4 years ago
Love this app! Overall works great & saves so much time. Only had one issue with one order not getting placed ok, but the Chick-fil-A staff were awesome & filled the order fast. Have used it mostly at Moo Yeah's and it has worked very well. Food is always ready on time and is paid for in the app, so there is never any wait time. You get in & out in a snap!
Josh Petit
4 years ago
Works great! I do have a few recommendations and do occasionally see bugs. Is there an issue tracker somewhere that I can submit ideas/bug reports to? One big thing that would help would be drop downs for the different sections, that'd make navigation a lot easier. Overall awesome app though.
Taco Taco
1 month ago
while it doesn't have all the restaurants on my campus, it's great if you're in a hurry.
Jacob Oluwadunsin faith
1 month ago
it was great using the app, I don't have to queue in long lines
Envy *
2 years ago
Is it just me or does this app literally just never work? Everytime I open it it says everything is closed or isn't doing delivery which is wrong. It doesn't matter how many times I reload. I even asked my friend to check to see if it was the same on their phone because I just thought it might have been a phone issue but no it's the same thing. It connected to my student account really well but it seems like a waste when you actually can't even order food from it.
Mel Garrett
3 weeks ago
Order doesn't want to go through half of the time. It repeatedly deletes my payment info. For some places, it won't accept credit cards and forces you to use the in campus payment type even when it would let you do it in the past.
Bennett Hackett
8 months ago
The app is laid out simply and is easy to use. However, I downloaded it to get free tickets to the bingo game and it doesn't work at all. Immediately after downloading the event wouldn't show up at all, and now it shows up but says tickets for every time slot are "currently not available." Not sure why that's happening but I was really excited about the event and now I may not be able to go.
Saffron Scribbles
2 years ago
Attempted to email customer support multiple times using their provided email, each time I'm told it's undeliverable. I payed for an order finished 2 hours after I was told they didn't have the ingredients to make it. Obviously I'm not around to pick up food, that was supposed to be ready in 12 minutes, 2 hours later. Never using this again.
Bianca L
4 years ago
Its an interesting app to be using during this pandemic. I like it better than waiting in dining lines going one by one with a worker for each options of food. Needs some more food options but thats just cause its hard to fix food for mass amounts of people. Also with my school, this app cannot keep up with orders and actually fails some peoples orders.
Brentney Reynolds
4 years ago
It doesn't list the ingredients in the food so if you have any special diets you won't know. It would also be nice if app said what was vegan and vegetarian because life would be a lot easier. You can't see the ratings of each order which sucks. Some positives, the timing of the app is accurate however "almost ready" can sometimes mean another 15 minutes so if that could be changed to literally 2 minutes away from being almost ready that would be nice. Not horrible but not great.
Ritwik Mukherjee
3 years ago
The application is quite brilliant. Linking all university restaurants with a single click of a button. Easy pickups too. The next upgrade should involve customers being able to put in their review. There have been times when I may have not enjoyed the food, but I didn't have the option to select the same. Restaurants can use this feedback from Transact to build a better experience! Just saying!
AmotoTaboshi
4 years ago
This app is terrible. It'll just randomly not show the options for certain locations even though that location is open and available. No matter how many times you refresh or close the app it will still do this. The places on my campus don't allow you to order in person so this is the only option. It's infuriating when the app does this for no reason.
Joe Braun
3 years ago
A decent option for on-campus dining, but could be better. It integrates well into payment systems, and the home menu's "re-order" is also great for those who just want "the usual." However the rest of the UI is clunky at best. The entire app is nothing but text menus and sub menus. Absolutely no guides, images, or charts to actually show what you're ordering, and a lot of the screen is unused wasted space. Granted these may be issues with my school's deployment, and not the app itself.
Michelle G.
3 years ago
Using this app on an Android. Not sure if that is why I had a very challenging time installing it and linking my University ID. I kept getting an error message for weeks that my university username and password was wrong. One day it just finally connected. Don't know how or why. I also can't log out of it & that is really annoying. I just end up "closing" the app when I click on my phone's "close all apps" feature.
Trenton Nobles (Trenton Nobles)
1 year ago
Is a great way to order online, I've had no issues with the app and wait times are usually over estimate, so you get your food sooner than expected. The reorder feature is also super handy if you want something multiple times, just select all the details once and then go to thre reorder feature and in 3 clicks you meal is being prepared. Great app, used often.
Erika Hathy
3 weeks ago
The app is overall excellent and easy to use, but I took off a star because I recently could not place a mobile order "due to high traffic." They said it should only last for 5 minutes, but even after 20 minutes, I kept getting the same error. I ended up not being able to use the app to order since I was on a tight schedule.