TrainPal - Cheap Train Tickets
3.39.0 by TrainPal 4.63/5 (29 Reviews) June 30, 2024
More About TrainPal - Cheap Train Tickets
Why is it a good idea to download TrainPal?
• Split-ticketing: TrainPal can help travellers save up to 95% of the original rail fare in the UK! TrainPal also offers a flexible split-ticketing option to help travellers save even more.
• No booking fees: On any train tickets in the UK when bought online.
• Smart Journey Planner: Search, compare and book cheaper train/coach tickets. TrainPal simplifies your booking experience, saving you time and money.
• E-tickets: TrainPal offers paperless tickets on all routes supporting e-tickets, saving the time and hassle of having to queue to collect your train tickets.
• Smarter customer service: Refunding and changing tickets is easy on the TrainPal app. A refund for flexible tickets can be changed in your TrainPal app, without having to contact customer service.
• Effortless expense receipts: Travellers can apply for expense receipts with a single click on the TrainPal app.
• 24/7 customer support: Our friendly customer service team is always ready to help.
• Secure payment: Book train and coach tickets with Apple Pay, and all major credit and debit cards. Customer and bank information is securely held and encrypted to ensure a safe and secure payment experience.
• Fast checkout: No need to register to book tickets, making booking quick and simple.
• Discounted fares: TrainPal supports all Railcards and helps you find the best deal for train tickets online.
In short, TrainPal offers a seamless, user-friendly experience, and always strives to ensure the cheapest online tickets are available to you.
In addition to providing cheap online ticket options on the app, TrainPal also constantly searches for the cheapest train tickets available in the UK and Europe, offering a wallet-friendly solution for those looking to cut down on travel costs.
TrainPal is in partnership with over 1000 major trusted transport suppliers across 47 countries, meaning you can travel to Europe with confidence. Our suppliers include:
● Rail Delivery Group, including LNER, Avanti West Coast, GWR, CrossCountry, East Midlands Railway and more (UK)
● Eurostar (UK, Belgium, France and Netherlands）
● THALYS (Belgium, France, Germany and Netherlands)
● NTV (Italy)
● Trenitalia (Italy)
● RENFE (Spain)
● Iryo (Spain)
● SNCF (France, Spain)
● DB (Germany)
● Lyria SAS (France to Germany, Italy, Spain and Switzerland)
● SBB (Switzerland)
With TrainPal, you can book cheap rail tickets from all major UK cities, including London, Manchester, Liverpool, Leeds, Glasgow, Birmingham, Brighton and Cambridge, as well as other destinations across Europe.
In short, TrainPal is a fantastic way to book train tickets online. Download it now!
Follow TrainPal on social media:
https://www.tiktok.com/@trainpal
https://www.instagram.com/trainpal_official
https://www.facebook.com/thetrainpal
https://twitter.com/thetrainpal
https://www.youtube.com/@mytrainpal
Our website:
https://www.mytrainpal.com
Latest Version
3.39.0
June 30, 2024
TrainPal
Internet
Android
2,049,290
Free
com.pal.train
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User Reviews
David Abu-Okene
3 months ago
This app is good for discounted train tickets, but the perks it gives just aren't worth it. Offered a £20 cashback if I referred enough people to the app, and within the closing 30 minutes just failed to register any of the people that accepted my invitation, proving to be a major waste of time. Getting train tickets has been a reasonably decent experience for me though, haven't had any issues so far with that.
Kevin
1 week ago
Payment methods really limited and rarely work. Keep trying to buy a ticket on route to the station and end up having to use trainline instead. It's a shame as the app is otherwise great.
Tony L
2 weeks ago
Cheeky buggers. They force you to split tickets, but they don't tell you the restrictions. If it's MCN/MK/LON it's not any return, you have to come back on a train via MK. Also, when you cancel, it's not a till you cancel you then get told £103 ticket is £80 in a refund. Bunch of scammers. Stick to the TRAINLINE app
Till Kuhlbrodt
3 months ago
You need to know what you're doing. It does find split tickets (not always the cheapest) and does not charge fees. Since a recent upgrade though (Feb 2024 perhaps) the information about changing trains can be misleading. Recently the app said "11 Minutes change over" for a connection through Bristol, but the actual schedule had just 2 minutes. That'll be impossible to get in most cases. So, buyer beware!
A K
1 month ago
I sent the app to my mother and sister to get the £20 cashback deal. I reached £19.70 to unlock it. I sent it to my brother and my friend. All of a sudden the app doesn't register the new users I was inviting and I don't get the cashback. The next day the cashback was reduced to £18. What a scam??? Now I'm not sure if I trust this app with booking train tickets
Farhan ali666
1 month ago
My experience with this was very very bad because I booked a fair with trainpal and fair cancelled due to some reasons but they didn't inform me my appointment was missed and then I requested for refund they emailed me that your refund is accepted and its processing normally it takes 7 to 10 working days but I am still waiting for my refund from more than one month. They didn't contact me about my refund.
Ben Charlesworth
1 month ago
Keeps changing the time of the ticket, I click 10:25, when I get to the end its changed to 14:05. This led me to booking a 10:25, train, kept going through the pages and seeing 10:25, then after payment it's given me a later train. The customer service so far is shocking too. I have emailed you twice and you haven't even bothered replying.
Richard Ings
2 months ago
Don't update your app till they fix the unmentioned 'innovation'of defaulting to collect tickets rather than etickets. They claim to have fixed bugs in the latest release but not this one. What genius broke it so that one of its reasons for this app's existence (having a barcode ticket) has been changed? Sort it out trainpal.
Alan Campbell
1 month ago
The app is giving me the full email addresses of people that have signed up!!! Some of the people that have signed up don't have *** in the address. I shouldn't be able to see this! We will know if the app developers actually care or not if i get the generic thank you for your feedback message that everyone gets or i get something else.
Cat Ellis
2 months ago
This app used to be excellent, and I used it every day for my morning commute, but since the last update it no longer provides tickets as QR codes that can be scanned at the ticket gate - instead you have to use a code to print them at the station. This sadly makes it impractical for me to continue using.
Lucia Ferrari
1 month ago
I was let down by the customer service which is complicated absent and showed me zero empathy. My tran was cancelled and I got an email from trainpal saying so and how to ask for the refund. When following the steps I was not able to select the option "train cancelled" and just ended up asking for a refund which means you get charged £4 commissions because it's you that decide not to travel anymore. Customer service did not help at all even though it was obvious my train was cancelled
Olan Ryan
2 months ago
App is good for simple routes as it will automatically search for split ticket price. This benefit is significantly devalued by how annoying the app is (constant pop ups for promos of zero interest), the so-so customer service, and the very unfavorable T&C's whenever anything goes wrong. That being said, I have not found a better alternative. Fingers crossed that someone creates a good app in this space.
jane foster
4 weeks ago
Quite good but doesn't allow Paypal payments which has a 'pay in 3' option. So useful for more expensive tickets. Trainline does have this option so I will use them instead for 3 credit free monthly Paypal payments. Essential as an option these days.
Richard B
3 weeks ago
Often cheaper than Trainline but having to wait several.minutes for your tickets to appear is a nightmare when you are trying to get through barriers...speed it up folks! Plus,the app interface isn't that clear and is a bit clunky to use.
Lottie Swales
4 weeks ago
Convenient generally but has refused me refunds for a cancelled trip and a trip delayed over 30 minutes. Also a couple of times has refused to let me buy a ticket at a certain time, and only then allowed it once it had doubled in price. I am not pleased. I would not trust this app for any tickets that were not a very local journey 👎
Daniils Sirba
1 week ago
It's nothing to do with the app itself. The main problem was train replacement with a bus and train cancelation due to staff shortage. 50% of my trip was done by bus. If I would like to go by bus , I would buy a bus ticket. In total, my journey took 2 hrs longer than should be. And much less comfortable.
Another Dave
2 months ago
TrainEnemy. Stole from me twice. Customer services don't care. Worst (not only) example: Railcards only activate when you buy a ticket (silly me buying that earlier to save money), with no pre-purchase warning. Instead of refunding after a month of non use, it activated when I next bought a ticket WITHOUT any railcard discount and they refused a refund. Meanwhile I'd bought a railcard elsewhere because I needed it right away (of course)! Finally offered a £2 voucher vs £32 loss. Use SplitMyFare!
Trish C
1 week ago
No Problems - always a good choice of tickets so I can choose which one suits me best in terms of cost and flexibility. Also hv a railcard which makes it a seamless experience.
E R
6 days ago
Charges you for a refund so watch out! Would not recommend this app or website to anyone. UPDATE: Turns out they didn't even manage to refund me correctly and only bothered to tell me 5 days after the original refund was meant to be sent. Wish I could rate the company 0 stars. UPDATE 2: end of week two and still no refund. Complained to their finance department and was told they would "look into it". Yeah, totally believe that.
Aisosa Bazuaye
4 weeks ago
It's great when it works but a nightmare the moment a problem occurs. Told me my payment had an error, only to charge me anyway and not deliver the ticket. I'm in the process of trying to get a refund, but it doesn't log any data unless your ticket has been officially issued, which I can already sense will be a problem. Edit: Customer Service was a pain to communicate with. But to their credit, I was refunded eventually.
