Total Drive - Cloud Storage

Rodney Neel

3 months ago

If you want to ask a question, good luck. Because of the confusing billing at sign-up, I approved the purchase of another app I do not need. They have no way of contacting them about it. The email address posted here did not work, and my email was returned as undeliverable. If I can not get this corrected I have paid double. I would appreciate it if someone would contact me. You're a business, and your customers should have an easy way to contact you.

Randall Colitz (Randy)

4 months ago

I believe that this is a great app except for the constant text messages that they keep sending to me about upgrading my storage and that I am running out of storage space. If this continues to happen then I will just go back to Google One and pay the $20 per month for 2TB of storage that they offer.

Jade E. L. Vaudrin

2 months ago

got an email from my regular cloud saying I need to pay before it gets closed out. leads me to a link for this (thinking its some kind of extension to the regular cloud) and it said all I needed to pay that day was $1.99. ok. whatever. I can spare that much...AND THEN ALSO GET CHARGED $34!!! and no one wants to reply to my email asking for my refund and canceling the subscription! imagine that! why did I get charged both when only advertised the $1.99?! id like my money back please and thank you

marni Rathgeber

3 months ago

its a great idea but the download transition from phone to app storage is absolutely ridiculously SLOW. when not in the app it continues in background and its literally been over a month now and its still not done! that needs to be addressed asap surely it woukd churn through the photos do you can delete them to free up space but its just so damn slow its driving me crazy. can't delete it or i lose pics and vids forever. for a PREMIUM version its disappointing

Tamara Delaplane

3 weeks ago

Did not subscribe, was charged 9.99. Hard to find how to cancel, hope that works.

Veronica Bingham

1 month ago

A pain in the tail. l will be deleting it very soon! it's also a pain in that l cancelled the subscription not long after joining and yet you are STILL TAKING MONEY from my bank! Check your accounts. 7/15/2025 $9.99 taken!.

Beth Proudfoot

1 month ago

do not like this app. there is no way to cancel it. it stated charging 9.99 and I got all kinds of pop up adds on my phone once I down loaded. I want this dame thing off my phone and can't get if off

sherri smith

1 month ago

they keep charging me 9.99 a month then at the same time, they say my account has been canceled and all files will be deleted. I cannot get a hold of anyone. my bank keeps sending me notifications they are withdrawing money.

Tanya Thorson

2 days ago

I'm not appreciative of what TotalDrive is doing to MY photos! They are MINE. Sooner rather than later, I will figure out how to get my photos back into my SOLE possession!

Jack Zell

1 month ago

Stupid is the word that comes to mind! I'm obviously too stupid to use this phone and associated software, or you are ripping me off with technobullshit I can't understand. Tell me please how to install all of this useless software so I can get on with life, or failing that where I can safely burn this device!

Michael Robinson

1 month ago

I just want to stop ads. I do not want to download a bunch of backed up old photographs, through this total drive cloud storage thing that you have going on now. all I want is to stop ads, scammers, and soliciting. I have already processed my payment, I do not want anything, extra! please just sign me up to stop ads and fishing. I do not want extra cloud protection I've already purchased that through Verizon cloud. please help, thank you

Samuel Colter III

1 week ago

I wish to cancel my TOTAL DRIVE Account. Big BooBoo , downloaded the App , WORTHLESS , I signed up for the 1st payment. ($2 $ 2.50)....then $10 Monthly)....NO way To cancel.. NO Web page , CANT. be opened....Well that's understated...THER IS SERIOUSLY NO APP TO SIGN INTO ...I call BULL***T .

Dianna Johnson Atkins

1 week ago

I got a message that my card didn't go through. And I was offered a plan with more storage. it's been a week and I still have been unable to pay or upgrade. I keep being sent to open the appt a can.

Frankie L Culpepper

1 week ago

They kept harassing me to pay them, but would never be available when needed. So I decided to let them go and sent them the trial payment plus the first one regular payment then said I wanted out. Somehow they keep saying I need to give them my payment method. For over a month I ask them to identify themselves and they would just say that they would take my images away. Still would not identify themselves. Never was there when I had questions. I'm done with them.

Rose Rooke

1 week ago

I've just downloaded this app today, I've been fooling w I th this app and my entire phone's integrity, since the installment approx 8-10 hrs ago, I'm still having issues with pop-ups, seems like my phone is worse, with just more junk added, this is really frustrating.

Julie Aguilar

1 month ago

I won't use this. I explained it and asked them to unsubscribe me. I thought they had but ta-da $9.99 was taken out of my bank account anyways. Now I don't know about you but I have to wait for them to decide if and when I get my money back. so please be safe and try any other app that does the same thing or you won't get free they will just keep taking money. Even after you cancelled your subscription. BEWARE

Delbert M

3 weeks ago

l have tried to update my account for the past few weeks and Total Drive says that they can't get My Credit Card ending in 1333 to be except with my Card Company , l called the Card Company and they said there's nothing wrong with my Card !!! So l would like to know why you (Total Drive) are having trouble with My credit card , And I have tried to update with a new credit card number and Total Drive says that they are having trouble with getting the info okay with My new credit card number , I