Ciccio Lasuerte
3 months ago
terribile app the hours are wrong. when the bus are early the don't wait. also the redesign of the new app is awful. they should fire the persons that did it!!!
Sliv TaMere
1 year ago
I just want to get an hourly ticket and to pay by card. This is really hard to do in that app
R O
2 years ago
Garbage. Clunky interface, and on the latest update adding mini favorite hangs indefinitely. Just use Google Maps.
J Chu
4 years ago
It doesn't work. I couldn't enter any origin or destination stops to find a route, nor could I purchase a ticket
A Google user
4 years ago
Really bad and unreliable. TL should have a look at the TPG app (Geneva). Much better (ie near-by feature) and much more accurate
Alireza Khadivi
9 months ago
The new release is just awful. What on earth were you thinking by removing all the good features were available in the last version?
A Google user
5 years ago
Buggi, and user experience is not great. Will try to install again and see if this time it works. -EDIT- It really doesn't work, it's very bad.
Angela Badoiu
7 months ago
Edit 15-March: no help from TL. The swisspass login is still not working or recognised and obviously no one from TL responded. An app should bot need a user guide or help to log in. Make it decent! We're paying a fortune for the tickets
Laetitia Dupraz
3 years ago
Very slow, takes much time to update information (not due to network). Tickets puchase not easily accessible and rate too hard to find (better use google to find the right page on their website)
John T
1 year ago
Needs frequent restarts after latest update (restart of the phone, not just the app). This makes it almost unusable! Too bad, since the app itself (when it works) is both useful and functional.
Kirill Elagin
2 years ago
Feels kinda rough around the edges and buggy overall. Also, available only in French. No need to bother—use the website for zone maps and SBB EasyRide for tickets.
Elizabeth Eastman
2 years ago
Times are often wrong and bus times change. Instead of saying bus is canceled or delayed, they just make it disappear from schedule as if you didn't see the information 5 mins previously.
Tiago Carrola
1 year ago
Edit: Keeps getting better and better "Cette version n'est plus supportée, veuillez mettre à jour l'application." App is bad, but delays are worst!
Fanny Gosse
3 years ago
Used to be very good and functional, but ever since two weeks or so the app doesn't give the good price for tickets and so I have been unable to by any tickets since then. It is really annoying.
renou
7 months ago
These new changes should've been stayed for the tl preview untill they're fully operational. Pushing it to the main app was not a good idea when it's this unfinished. Now I have to resort into using SBB app for the time being.
AC AP
1 year ago
its a rare app not to mention how mb it weighs, plus its going everywhere in your phone, it takes liberties it doesnt need. we use to be able to see our mobilis on the the SWISSPAS, but now we need to download this one as well. not happy i am going to remove it
Nicolas Michel
3 years ago
The app works ok but is badly designed. First, it is impossible to order the favorites. Secondly, unlike the TPG app, it is impossible to simply watch the upcoming transports at a stop nearby - you must add it as a favorite first.
David Wallauch
10 months ago
Worst public transport app that I have ever encountered. I am unable to buy multiple tickets at once. Buying tickets with credit card is much more annoying than by other means (why though bruv? :) ) Much room for improvement.
Bainion Romello
3 years ago
No in-built grid plan (instead, download a pdf). Can't search for a stop without using localisation or having already searched for it once (with localisation). The stops really shouldn't be dependant on localisation (see CFF app). Can't select a route/line easily without selecting a stop (see previous problem).
Benito Palacios (pleonex)
9 months ago
The new app doesn't cover the use cases for moving inside the city. Even if it didn't look good, the previous app had great features to quickly decide what line to take for my day to day. * For a stop I want to see a line **in one direction** only. It's very confusing to see for boths. * Not enough stops to pin and quickly access from the main screen. * I can't see my bus in busy stops like Georgette because it shows all the others lines and directions first * Itineray pins are very buggy