TeamViewer Assist AR (Pilot)

Elias Escobedo

3 years ago

At first everything was working as advised next thing i knew it didn't porform when the time was needed, I was very disappointed and I counted of this app for so long. Such a disappointment

Aditya Sethi

4 years ago

This is a great idea to explain someone what to do. Just some battery issues that obviously camera drains in any camera app. Other than that, it's very nice app.

NOS 4R2

4 years ago

I have been using this for years and it still so easy to assist family, friends, coworkers and even the strangers just stuck on their computer. Great work and Thank you.

Marty Westra

4 years ago

Appears to be a battery hog! I started a trial today, used the app for 14 minutes (worked great) but my phone heated up. Battery stats say that those 14 minutes used 18.2% of my battery! Galaxy Note 6.

Chris Burke

5 years ago

It simply doesn't operate - skip this for now. The regular TV client works like oiled glass -- it's great. Pilot needs work.

Zachary MaestaZ

4 years ago

So you know my screen is still being watched and thats cool just udate my uosmid/ and fix my system webview i have my vpn set up on the framework on the ones that hate on the power of the globel phone most dont relize what and how many filters and layers on my devices. They dont relize how much differnt things u can do with a smart phone once its pre programed and set up at the factory manufactoring company and the parts in it that are pre hacked for reasons and dont most dont relize

Jaythepirate Roberts

4 years ago

crashes constantly. had to install autopilot, don't be sorry, see what the problem is and try to fix it. why would I just want to crash later is it magically gonna fix itself or are you just here for the comments.

Nature Funda

4 years ago

Hallo everyone I am new with this App. I already Teamviewer and Quick Support uninstalled on my mobile. My job is to provide support ti our branches in various cities across Germany. I have to conact and help via teamviewer to our clients who are normally using teamviewer 2011. How can i do that from my mobile phone? you cannot carry you laptop everywhere. If someone from you have any idea please let me know. Thanks a lot

Ben Merrell

4 years ago

Concept is brilliant. Doesnt work on my samsung s7 phone. Video freezes up after less than 20seconds. Seems to just require too much processing power and this old phone just cant handle it. Thanks anyways

Stephen Mowry

4 years ago

I used this app to communicate with a technician from our supplier. It was great tht he could see the machinery what I was doing. The highlights and arrows are an excellent feature. It saved a lot of time and headaches

A Google user

5 years ago

First, thank you for imagining, then taking action to create this app! Once the issue with the app freezing up is fixed, this will be an incredible app for troubleshoot an number of issues! As soon as the issues with freezing up are fixed, I will give 5 stars - because I freaking love the idea of this app & how much this has and will eliminate confusion & communication breakdown! Great app otherwise! 👏

A Google user

5 years ago

Good idea but 1) some calls give just a blank screen on the PC end 2) ALL calls fail to display arrows on either the Android or PC side 3) are comments supposed to be shared? They don't appear for the other person 4) TeamViewer crashed on PC during calls. 5) 100% useless right now but has potential once these major bugs get ironed out

Dan C

3 years ago

Worked for 5 second intervals, disconnected constantly. Had to reconnect many many times. Eventually it said there was a connection issue YEA NO KIDDING! and wouldn't let me re-establish the connection anymore. Customer on the other end was extremely frustrated. Yet the normal screen control version worked fine.

Kevin Wilkins

4 years ago

This app is a great idea. A GREAT idea. However, the mobile app for Android never connects to a session, even after rebooting phone, clearing the apps cache and data, and reinstalling the app. I cannot even recommend this app to some of the clients I do remote trouble shooting with because if I can't get this to work on my phone how can I possibly promote this to my end users? Now the computer app? Yeah, I can connect to stuff all day long. On mobile? Nope. Please fix.

A Google user

5 years ago

Fantastic idea. Unfortunately connecting to a device is problematic, I was unable to connect from PC (connection failed error)--for 10 tries before a connection went through. Once connected, the display on my phone stayed the same (showing splash screen with Device ID) and a blank screen on my PC. Interacting with TeamViewer on my PC caused the program to crash.

A Google user

5 years ago

I think this is a great idea but it still needs work. I find it difficult to make arrows the size I want or to change their angle, I also can't always draw where I want to.. With better control I could see this being a very useful tool. There doesn't seem to be a way to use this between two phones, but that would be very useful if I was out on a service call and needed to help another customer while all I had available is my cell phone.

A Google user

6 years ago

This is a brilliant idea for a support app. Using a smartphone's sensors, mobile data and existing AR technology in a new way like TeamViewer have done with this app is genius. I can't count the number if times I've wanted to explain something over the phone (or even on a video call) and just didn't have the tools to make it work - very frustrating.