Tara Wood
3 years ago
It has frozen up to where I cannot put a drop in, I have to restart my phone. The other day it wouldn't measure mileage only time. A $30 fare only counted to $6 due to time. And every three days or so I have to restart my phone to fix whatever issues I have encountered. *Edit* 3/25/2021 now in chat, where we communicate with dispatch we do not get to see full message so we can edit for spelling. Instead of others ratting people out they are eatting them.... We aren't cannibals here.
The Owner
1 year ago
Promises the moon and the stars. Basically doesnt play well or in some cases at all with iphone. Very glitchy. The dispatch console thru the website is problem ridden and the ability to dispatch from ur phone is a joke.
Carmen Sundin
3 months ago
Very easy to navigate.
A Google user
5 years ago
I would give it 5 stars but that app keeps signing out every 30 min for no reason....could you look into why the taxi envelope keeps signing me out please. I still have the issue of the app signing off on its own and unknowingly out of service. Its worse niw with envelope. My phone is Oneplus 6t on Tmobiles network. Thank you
A Google user
5 years ago
Reliable, works well with Maps, and very easy to use. I wish there was a way to change the alert tone though. The doorbell nose is effective, but very unpleasant.
Teresa B
2 years ago
Questionable. So many other drivers have the ability to send a text to their customers stating they're on the way or it automatically sends and I can't I'm trying to figure out how to use this feature but there's no way for me to figure it out I wish the app would say how this is done
Rahab Waithira
4 years ago
Like this app, it's easier to navigate and connect you from the dispatch to the passenger address, records distances and can safe from the danger since it's have a safety button which you press and get help. It's records your movement and payment.
A Google user
5 years ago
PLEASE make a way to change the notification sound when you get a ride!!!!! The sound is just not loud enough for me to hear unless my phone is basically in my hand!!! If changed, I will rate 5 stars!
James T.
3 years ago
I do not receive rides while my wifi is on, weird and a little inconvenient. Now allows you to use 3rd party for charges and that's nice! Needs more options to be able to dispatch through app instead of browser.
Tony johnson
4 years ago
I am not a fan of the new updates when I receive a ride I have to go into the app and click Start so the app actually shows my dispatch that I have started that ride it used to be where it was automatically assigned... I am not a fan of these updates I do like however your update where we have the ability to use the card present option that is a blessing.
Bob Bob
1 year ago
Taxicaller use to be great lightweight app, but since it has been turned into a data mining and constant tracking that logs me out often when I use other apps. I would not have this on my phone but my employer uses this app. My phone has been "buggy" since Taxicaller became a data mining app. Just got another phone. Won't allow me to log in unless I allow permissions for the app that aren't required for tracking and communication with dispatch. Never use this product but need employment
chris stocks
1 year ago
Maps dosent work when using the app tried everything customer service told me to do but to no avail then they just said its my phone which isn't true as it works on other taxi apps. Problem with maps not workingis that the meyer won'twork so have to use a 3rd party meyer app.. There should also be a night driving mode on the app its too bright while driving at night.
Moeletsi Sholoko
4 months ago
I've been using this app for almost two years on my device, but recently almost a week now the app is not able to to locate my zone. I've restarted and updated my device still not working. Please assist
A Google user
5 years ago
This App is terrible. I work for a car service company and the dispatcher cannot see where I am, even though the location permission is always allowed. I tried switching between Google Maps and Waze, but it didn't make any difference. There is something wrong with the location settings of the App.
Bokang Letsoha
4 months ago
Hi there My app just won't open on my phone because it says there is a bug that the developer has to deal with.would you kindly look into it and get back to me Thanks
T RIDES
4 months ago
Lacking loads of features can't tell customers when picking up from phone something every app uses. Another company not listening to comments.
michael wilson
7 months ago
Great app as a taxi driver but the one thing I think that needs looking at is what the taxi driver picks up a fare and the customer would like to go from A to B then back to A there's no option for that... continued if I pick up from the taxi rank for example the fare would like to go to home and back to the taxi rank. There's no option for that
Mohammad Aslam
5 months ago
One of the biggest problem that we are having right now is the ability to include the phone number while dispatching. If there was a way to access call log or contacts to include the phone number for a call quickly that would be an amazing solution. Our dispatch complains that it's too many steps for him to include the phone number and we offer miss out on our calls because of missing phone numbers.
Leslie Penix
3 years ago
Some features drive me crazy. Like the disptacher not being able to put the runs in the order i am getting them.i end up not being able to see all the info from the run if its not the top run. Messages dont always come through the app from the diapatcher. Sometimes runs wont show up on my phone but it shows as timed out but it never showed up on my phone. These are just the top complainats i have.
Jim T
4 years ago
As a professional driver I've used this app for over 6 years. The only real complaint i have about it is the inability of the driver to load multiple calls. A featute like this would be invaluable. I have worked with another program simultaneously with this one and it had that feature as well as the ability for the driver to hit a button for the pick-up or drop-off of multiple calls and it would take you directly t Google Maps for that specific portion of the run