A Google user
6 years ago
I have used this app a few times. Everything went smooth, but I always paid in cash.
A Google user
5 years ago
Clicking skip generates a communication error. Can't use app
Hassan AR
3 years ago
Great app, easy to use. Great taxi driver and car.
Rainer Krieg
1 year ago
very smooth ride and punctual. driver helpful and courteous. thanks
Peter Machen
3 years ago
Always reliable and dependable. sometimes half the price of Uber.
Thomas Hirsch
2 years ago
Seems practical, but does not send a confirmation text message to Norwegian numbers.
Christina Olivier-Maj
3 years ago
No long wait for taxis. The app is also really user friendly.
A Google user
5 years ago
the destination of the reservation changed after i choose it. i tried twice with same problem
Alex Kennedy
3 years ago
Terrible service. I was trying with my best German and they still put the phone down on me. Unacceptable.
A Google user
6 years ago
functionality is inconsistent, location pickup drifts, i have lost alot of time waiting for taxo tp pick me up from wring location
A Google user
6 years ago
Can you please explain why people from Cyprus shouldn't use you app in Berlin? Tried to verify the number, Cyprus is not on the list. Bye taxi, hello Uber.
A Google user
5 years ago
Two words for this service, Horse manure. I waited for over half an hour for a taxi that was showing only 6 minutes away (we later saw the taxi we had ordered, drive through the taxi stand but not taking us, perhaps racist). Called their number twice and booked and waited several more minutes but a taxi never came (total of 2 hours). An Uber came within a minute. Called them again to give a feedback but they say "the drivers can choose" and accept no responsibility. Horrible. Just get an Uber.
Martin Fei
1 year ago
Starting the app, it asks me to login or sign up. When I tap skip, I get an error popup saying there's a connection error.
Anton Averin
3 years ago
Unable to detect location all the time. Was the best taxi app, now is basically unusable. Updated to 1 star because even after some months it's still not fixed.
Dawn Sutcliffe
3 years ago
local train was cancelled last minute so I ordered taxi on this app. location was so bad the taxi was waiting at wrong place. I missed my train from central station by 1 minute, due to the location confusion.
Dan Telander
3 years ago
Taxi showed up actually earlier than the app announced which for me is a good thing.😊 The fare was exactly as the app stated as well and the driver was very helpful with my gear (I'm a drummer 😁) including re-parking in a more convenient location even after I paid him. Thumbs up.
Todor Todorov
3 years ago
I've experienced few times that the app says "the taxi is waiting for you " but no car. You can't order another one, so you are stuck hoping an empty one will pass by. Also, it would be nice if you could choose "Mercedes only" when you order.
Mark Gulati
2 years ago
Ordered a taxi in advance with a child car seat. One minute past the scheduled time, I just get a text saying that no taxi could be found and to try again later. What the .. does that mean? My train or plane isn't going to wait while I try again later. One star because either they should communicate in advance or not take the order at all if they are not sure.
Darsan Babu
2 years ago
I had a horrible experience with Taxi Berlin. The trip initially showed 54 euros but after the trip, the driver asked for 70 euros(there was no traffic, no rerouting) The driver dint even take the shortest route to my destination. I asked the customer care agent about why there was a difference and she threatened to call the police if i dint pay 70 euros. To top it all off, i reached 15 mins late. As a foreigner in Berlin who doesnt speak much German this was a truly unpleasant experience.
A Google user
6 years ago
Unfortunately this app contains a few bugs that caused me problems. For work I had to order several rides on one day (around 7). I could not pay the final rides with card, as the app has a daily limit. Another cons: it sometimes didn't show the live status/location of the driver. Communication with the drivers wasn't ideal either as two times the taxi was just cancelled or my submitted notes were ignored. A few fares went well though.