Tabiko: Japan Travel Concierge
December 14, 2024
More About Tabiko: Japan Travel Concierge
■ Tabiko's Chat Concierge Services
Tabiko’s chat-based service connects you with real concierges who can answer any questions about travel in Japan. From creating customized travel plans to assisting you in making reservations, our concierges are here to fulfill all of your travel related needs!
Sightseeing:
Discover the best sightseeing spots all around Japan to make your trip truly unforgettable
Hotels/Airbnb:
Find and book at a hotel or Airbnb that meets all of your budget, location, and style needs.
Restaurants:
Make reservations at the perfect restaurant for you, from the best local cuisines to restaurants that serve your favorite foods from home
Shopping:
Get recommendations on the best places to shop around Japan
Transportation:
Find the fastest train and bus routes around Japan and get help with all of your transportation reservations
Events and Activities:
Discover the most popular events for every day of the year and even reserve local activities such as kimono rentals, tea ceremonies, etc.
Wifi/SIM:
Get up-to-date information on free Wifi access areas and rental Wifi devices
Language Translation:
Receive instant assistance from our concierges to help bridge the language barrier
■ Supported Languages
・English
・繁體中文
・简体中文
■ Opening Hours
10AM - 7PM Japan Standard Time
■ Contact
We strive to provide customers with the best quality and satisfaction. If you have any questions or comments about the app, please feel free to reach out to us at: support@tabiko.com
Latest Version
5.4.0
December 14, 2024
Inbound Platform Corporation
Travel & Local
Android
101,198
Free
com.fastjapan.tabiko
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User Reviews
A Google user
7 years ago
Extremely helpful and nice people behind this app who are able to provide quick and detailed advice on travelling in Japan that may otherwise require hours of googling and confusion!
A Google user
6 years ago
Great experience booking with them, they are very helpful and take real interest in realising a booking. Would gladly book again.
A Google user
7 years ago
Think the more important thing is there is someone who can help and guide you on your questions! Thanks Mika for your awesome help! Now I can confidently get through the transportation modes when in Japan! All thanks to the beautiful Mika!
A Google user
6 years ago
This app does as described. We were not able to book a room in Japan popular area. This app help us to book it. Well done. Will use it more.
A Google user
6 years ago
Unbelievably responsive! I just downloaded the app and within 10 minutes, Jessie reached out to welcome me. I asked a question, and within minutes Jessie had recommendations! Great experience so far. I wish I found this app sooner!
A Google user
7 years ago
This app is amazing as you can chat with the locals, live. Their responses are quick too. It's like you are chatting with your friends in japan. This is so helpful for the first timers going to japan.
A Google user
6 years ago
I'm asking a question ... they did find a good answer ... but then they start begging for stars ... and stars mean money ... so, basically, they try to chat with you to sell you information ... well ... maybe it's a business and some of you agree with it ... I don't, and I don't enjoy not being warned from the start.
A Google user
7 years ago
What a surprise Tabiko turned out to be. I didn't expect the responsiveness to be so fast, and so far nothing came across to me as Sales-led travel advice. Kudos to the folks who came up with Tabiko, and the local insights on restaurants, shopping, coffee, and even tips on transport! Thank you, Jessie, Mika, and Sophia!
A Google user
7 years ago
This is a must have app for Japan! The people that help answer your questions are nothing short of amazing. They called the our hotel to help book seats on a bus shuttle and to reserve a slot for a private onsen. This was on the day of going to that hotel, and JR trains were delayed due to typhoon Trami. Definitely worth trying this app.
A Google user
7 years ago
This app was awesome. They do provide personally phone booking for your restaurant, hotel, transportation and recommendation of travel tips in Japan where save me a lot of time. Personally recommended to find Customer Representative namely Pon who is duty on day time. He is so kind and helpful.
A Google user
6 years ago
Absolutely Wonderful! This app helped me not only reserve restaurant reservations but also buy concert tickets to see Eric Clapton that only could be bought with a Japanese credit card. Simply put this app and its staff goes above and beyond what you expect. I will always use this app when going to Japan. A++ Thanks!
A Google user
7 years ago
This is one of the most useful apps I have tried for planning a trip to Japan. The staff are courteous and fluent in English. They even called for a last-minute reservation at Nobu restaurant in Hakone (which we couldn't even do ourselves because we do not understand Japanese) and we were seated at the teppan table. So lucky! A few days ago they also called our hotel to ask if we can deliver a package from Amazon. If you will travel to Japan get this app. I'm glad I did.
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1 year ago
I would really love to give this app a positive review but unfortunately I cannot. The app looked fantastic and appears easy to use but unfortunately it did not work for me, I messaged a couple times and I've gotten no response in a day or two. I'm sure the app is fantastic and I'd love to give it another shot but at the moment it isn't working for me, I'd love some support on this issue as I would love to use your product for my upcoming trip to Tokyo please. Thank you.
A Google user
6 years ago
This app is God-send. They reply almost immediately during their online hours, and they never fail to reply first thing in the morning if you sent a message when they're offline. You chat with real people so they can really help you tremendously in your planning and during your trip. Will definitely recommend this app. We have an upcoming trip to Japan and I have no worries because of this. Thank you so much!!!
A Google user
6 years ago
Best concierge app ever, you need this to make a pleasant trip in Japan Mika always happy to assist me with the best excellent service I've never experiences from other companies. Only one problem I have with my Galaxy S7 edge is that the notification is not working, please fix it.
A Google user
6 years ago
The staff are incredibly helpful and respsonsive. They were able to guide us on a number of topics. Most importantly, they were able to get us reservations at a restaurant that is known to be hard to get into! (This was at a nominal surcharge that the app charges to fund itself - which we were more than happy to pay to get this reservation). This reservation service is particularly helpful for non Japanese speaking tourists as some restaurants do not have English speaking staff.
A Google user
7 years ago
Absolutely first class service! Took me weeks to research rail passes and accommodation and I still got nowhere near confident that I understood the system. Mika assisted and gave me the answers I sought and recommended accommodations and attractions for consideration. I even gave up on one attraction thinking the ticket was sold out. Mika guided me to a link and explained the reservation to me. That was absolutely priceless. I highly recommend this app for planning your trip to Japan. I'll be making reservations via Tabiko in the next few days. You can be confident when you are guided by a local!
A Google user
6 years ago
very friendly support 👌 and excellent suggestions. one big issue issue i had is not having push notifications. if i received a message from a local guide, i won't know unless i open the app. wish theres is so i can keep up with the flow! solid service overall, will update when i finish booking my travel info!
A Google user
6 years ago
Good app for people out of county travelling for the first time to japan. But in the past you would pay one reservation at a time at a set price for each reservation. You could also tip the employees that were helping you. i didnt mind the $6 charge to help out someone. Then their policy switched to free reservations, but highly encouraged to tip. Obviously I would tip the $8 or what ever. But after the 3rd $30 a month or 285yr policy change I kinda had enough. but good service.
A Google user
6 years ago
Amazing!! If you are taking a trip to Japan and know limited to no Japanese, this is a must have app for sure!! You have a little text chat with someone who makes reservations for you free of charge. They booked two fancy restaurants for me and my husband that turned out great! It is free to use, but you have the option to tip them (which you should do because this is an amazing service). I very highly recommend this app!!
