SWISS
September 21, 2025
More About SWISS
With the SWISS app you are always well informed, from booking your flight to the arrival of your baggage at your destination so you can rest assured that your journey will run smoothly. Your personal data and personalized services can all be conveniently managed on your smartphone.
In short, the SWISS app ensures you are well informed about all aspects of your flight.
The main features of the SWISS app:
🛫 Before your flight
• Book your flight, reserve your seat and add your baggage: All this can be done conveniently in the app. You can also book a rental car or reserve or change your seat on the plane if you need to. With the app, you also have the option to add additional baggage.
• Online check-in: Use the SWISS app to check in with ease for all flights operated by Lufthansa Group Network Airlines. Your digital flight ticket will be sent directly to your smartphone. Use the app to show your mobile boarding pass at the airport.
• Travel ID and SWISS Miles and More: You now have the option of adding several payment methods to your Travel ID account so you can pay seamlessly and easily anytime and anywhere. To log in, use your Travel ID or SWISS Miles & More login credentials. Enter your personal data and personalized services to adapt the SWISS app to your needs.
• Real-time information and flight status: In the 24 hours before your flight, your personal travel assistant will inform you of all important updates about your trip. Push notifications will appear on your home screen, so you always know when it’s time to check in or if there have been any gate changes. This way you always have an overview of your flight and the most current information.
✈️ During the flight
• Flight ticket and on-board services: With the SWISS app, you always have your mobile boarding pass and on-board services in your pocket, even during the flight and when you’re offline. This means you receive important flight information when you need it, ensuring that any changes to your flight don’t come as a surprise.
🛬 After the flight
• Track your baggage: Your digital travel companion is also there to lend a helping hand after landing. You can easily track your checked baggage in the SWISS app so you can arrive relaxed at your destination.
With the SWISS app, you can enjoy a carefree journey. From booking your flights and rental cars to receiving automatic information and updates on the day of travel, the smartphone app is your handy travel companion. You can also manage your personal data while on the go.
Download the SWISS app now and enjoy your flight! Your personal travel assistant is there for you before, during and after your journey.
Find out about our flight offers at swiss.com and follow us on Instagram, Facebook, YouTube and X to stay up to date.
If you have any questions or require support, please do not hesitate to get in touch. You can contact us at https://www.swiss.com/ch/en/customer-support/faq.
Latest Version
6.536.1
September 21, 2025
Lufthansa Group
Travel & Local
Android
2,545,499
Free
com.yoc.swiss.swiss
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User Reviews
Beth McCraw
3 months ago
The absolute WORST and most useless airline app on android I have EVER used: slow, screens don't load or take ages, stalls in the process and abandons the user and doesn't even seem to have a Google tramslate level of English for its Bot. Swiss Air should be humilated releasing this to the public!! I work with teams building native apps and we would NEVER release something in this state to the public, NEVER.
Sergiusz Golec
3 months ago
Unusable on Pixel 9 Pro. ...Last 3 flights, using this app has been a highly frustrating experience. It's currently unreliable to the point where I am actively considering other airlines for future travel, simply to avoid the uncertainty this app creates. Top critical issues: *Constant Freezing: app hangs, especially during crucial moments like check-in or when trying to access my boarding pass. This adds unnecessary stress before a flight. *Contradictory Status: Checked-in & error. *Font sizes
Petros
1 month ago
Easy to navigate. Informative and helpful. Great functionality.
Melissa Kaspar
4 months ago
Broken; cannot progress beyond check-in step 2 (empty, white window is displayed), cannot progress to get boarding pass because no next step is displayed, only exit button? It's way faster and easier in the browser. That's embarrassing
Anton Rigner
4 months ago
It is very slow, loading for ages whenever you select an option. Can't add bicycle baggage in the app or homepage, have to do it on the homepage, then call their service center over the phone and then give them your credit card information over the phone, what year is it? 😂
NEXTSKY Switzerland
4 months ago
Total joke: "we are 2024 worlds best airline app" 😂 sorry another bought award like Skytrax? United Airlines App is light years ahead, showing animated transfer maps when connecting between flights, sends notification when luggage is loaded onto aircraft. So how could Swiss be better? 😂 but decent app, they corrected the requirement for a LX-Travel ID you can now login with Record Locator and Name like any other Airline App.
Thomas Danemar
5 months ago
The app needs to remember downloaded boarding passes without needing an internet connection. Suddenly at the gate I couldn't show my boarding pass anymore because it wanted to reload it. Advice to other users: take a screenshot, don't rely on the app.
Kimmy
5 months ago
this app used to be extremely good but since moving over to this travelID login it sucks!! always a technical difficulty with boarding pass, crashes a lot, won't let me change seats. often prompts me to do something then tells me it isnunable to complete process. bring back the old app!!
Postjr
1 month ago
Unable to check in or modify trip details due to app continually redirecting to a partner airline for check in, even through check had been completed with that airline.
Pete Peterson
2 months ago
Very smooth flying. Excellent updates on the app and email so you know where you need to go for a connecting flight, the time and distance you're going to catch your connection flight
Yannis Vogiatzis Oikonomidis
1 week ago
The app is practically unusable. Every other request results in failure. Same goes for the website
H Bisht
2 months ago
Frustrating app!! Some salutations are missing.Travel id message keeps popping up every time you access the app. Unable to login. Prompts to send email links but never get sent. Error messages galore. No help centre/ customer service.
Precy Padua
1 month ago
Tried to log in for my husband on his cellphone. He has his pin (not password) when he signed up in January 2025. But everytime you log in it always ask for password not hte pin. so I tried to reset it and it request to reset the pin (not password). It does not accept the pin only password. So the requirement is not really clear. Very confusing.
Peter Mikolaj
5 days ago
Your support is horrible. Bad infornation, bad process, I got no emails the app showed complete nonsense I couldn't cancel automatic checkin,I spent hours on phone trying to refund a partly cancelled flight. Do you guys have any testers for processes or just roll down potatoes down the stairs and call it a day ?
Mike H
3 weeks ago
Sometimes you get errors like "you may be a bot" and "access denied" when trying to view seatmap. Overall quality is low. Just does not feel up to par with other airlines. They were top years ago, not anymore... I recommend avoiding this airline.
Joshua McQuillan
2 months ago
it is hard to rate the app when I have never had a chance to use it on the plane. Time and time again I tried contact Swiss over multiple platforms, including calling, and they agreed to change my flight. However, a week before it was to take off, they told me they couldn't do it. This would have been a much stressful process if they didn't lie time and time again. I WOULD NEVER FLY WITH SWISS after this treatment
A Google user
6 years ago
Buggy - doesn't seem to save information entered, even when I've logged in with flight number and/or miles and more information. Hangs frequently, most distressingly while processing a transaction, the result of which is then impossible to find. I had to call customer service to check the info, which defeats the purpose of the app.
A Google user
6 years ago
I've had a very difficult time retrieving boarding passes with this app. This was a large contributor to a non-refundable missed flight a few days ago. I was running late, so I tried to use the app to check in before arriving at the airport. The booking wouldn't show up, so I arrived just barely past the 40min check-in window. I would likely have made my flight, but we will never know and I'm out 100 Euro. 😑😑😑
Andreas Schulmeyer
7 months ago
One of the worst airline apps around. All of the LH ones are sub standard. It doesn't store your boarding pass and you have to download a new one every time you open the app. When flying international that's a real pain, especially as SWISS doesn't have good onboard wifi either. Why can you download the boarding pass to Apple and not Android? Get your act together.
R. Mican
4 years ago
They are trying to fool you when using the credit you have with them for a canceled flight due to Covid. The flight that I wanted was available on their website and was way less than the credit I have. Because of that, in the first 30 minutes of the conversation, the lady wasn't able to find the flight in the system. I got mad, asked to talk to a manager, the flight suddenly appeared, but there was no pricing. I was put on hold for 40 minutes, to hear that they can book only a more expensive.
