Rajni Aggarwal
1 year ago
Don't buy...specially Don't fall for minute raid.. most of the product show in catalog is not addable in bag.. but still they show it. Just to wait you time and money.. however nothing like that mentioned in t&c also there is quantity restriction is also you cannot add more than 1 thing same to same..Don't waste your money
Shipra Dwivedi
1 year ago
I have received wrong products inside the box with a wrong invoice also inside. Only the box outer packaging has my name. This is so strange and my order was a gift which is so embarrassing. Didn't expect such things from main Sugar website.
Soniya Bansal
1 year ago
Zero percent review such a bad company bad delivery I also dosent want to share I percent reviews also I have ordered a eyeliner and its totally dry. And the 6 shade lipstick is also a bad. If you trust me then I suggested to you all that dont buy any products. The are not talking in proper manner also. You ordered from nayaka, colourbar such a nice products.
Patel Aayushi
10 months ago
Very bad app help and support system is like very poor performance....
mamta gupta
10 months ago
Worst beauty product app with no exchange/return policy.... Highly recommend not to buy from this app.. They fool customers with their offer
Sakshi Singh
9 months ago
it's very slow and also the stock management is not really good
Shaik Mirha
10 months ago
Very bad app first they gave anniversary offers when placed they received the orders after shipment they cancelled all my orders it's too bad very disappointed with sugar
Debleena Das
11 months ago
Very Bad experienced.. Feeling very bad. I didn't expect it from Sugar Company at least. I have not recieved wrong product but I have recieved different colour because what you have showed (the colour) on website that you didn't give actually to customer and also you don't want to refund for that product. So very disappointed. So, this is my rating to you. Thank you....
Amreen Afnan
10 months ago
Really disappointing recently I have purchase some sugar products from sugar app but that sugar products are completely duplicate those powder base foundation nd sum other products r not working like a original one which I hav used earlier and as they r offering free foundation on their birthday bash but the free foundation cream is fully empty they r just making us fool free foundation cream tube is completely empty there is no cream inside
priyadharshini R
10 months ago
I had very worst experience. I trust the app and product but I got defective product, delivery and packaging is very worst I got my order with fully broken. Pallet is Full broken and product also fully cracked,
Poojitha Reddy
10 months ago
Just a waste app.... Showing offer... And after accepting order cancelling without my knowledge. And this customer support takes... Yrs to respond, literally I waited.. More than. 7 days and finally got canceled:).
Cadet Rajvir Singh
9 months ago
bought liquid lipstick.not good at all.total waste of money .I want my 444 rs back. a very known brand but lipsticks are very poor quality. I want to give zero rating but no option for this .never by any thing from this app at all.
Vaishali Mane
10 months ago
Worst experience I ever had ..I ordered the product black mascara which was recieved in completely dried condition and when I tried to return the product they didn't respond.
manoj yadav
10 months ago
Bad experience with the delivery. Despite speaking to the delivery agent and getting promises to receive the products on time, still not received the products for days. Also, unable to connect to help center due to technical glitch. It was my first online order from Sugar app but got highly disappointed. It's an advice to keep the app up to date or do not accept orders if unable to provide on time. Now, I hope to get appropriate and quality product without any tempering whenever I get in future.
Meenakshi Koli
10 months ago
Although I like all sugar products but this time i am little angry with sugar nailpaints bottle design, recently i have bought 10 different different colours nailpaints of sugar, I was going in a party and i wear a very costly dress but my dress was totally spoilled because of this nailpolish, their brushes are wrongly situated and because of the whole design of these bottles and brushes makes very uneasy to apply them on nails. I have used lakme ,colorbar nailpaints but this never happens 😭😭
JAYASHREE DAS
8 months ago
The eyeliner came very bad, dried out, could not be worn properly, the lipstick also came off after a while. The product is not as good as the price.
chetana patil
10 months ago
Bad service provider and product also not worth it. My order is in transit when I try to tell them to send on time they are giving reasons so I raise query put my rating 👎 so that time they are active. Convincing me change rating but not ready to send delivery on time. I order my product on 17th and came to 27th. While ordering the product it shows that product will deliver by 20th. There customer service is also very poor. They just want good rating but dont give good service to there customer
sania shaik
10 months ago
Firstly, the gave anniversary offer when placed they also received the order and then cancelled my order while they delivered the same products to many people excluding me saying it's a technical glitch that's not right sugar you need to keep your customer expectations right as we get disappointed when it's not recieved only for you while it's delivered to others 🥺 why to accept order and then cancel it? If it's really a technical glitch you need to either cancel everyone's orders or fulfill
Khushboo Jaiswal
8 months ago
So good app her we find the original brand of sugar and also get offer on the product and here we provide all the details about the product im so ...................... Happy..... It's my opinion you all buy makup product only from sugar it will better for you and you will not face any issues from this app. It will give only an original brand Thank you SUGAR 😊🙏
Priyanshu Prashar
8 months ago
Worst delivery experience ever. They can take orders easily but it is very difficult for them to deliver it. My order went for out for delivery for 2 days & is not delivered yet. They have no value for customer satisfaction. I am very disappointed with their services & customer care response.