SLCL Mobile

Jessica Winning

4 years ago

Difficult to navigate. Unable to link to my Kindle. This is NOT an update.

A Google user

6 years ago

I mostly only use the app to search the catalog and to check my account, but the BookLook feature has been helpful when seeing if SLCL has a copy to borrow of a book I'm looking at in a BN :-)

K Wid

1 year ago

There was a recent update which I am unable to install. I tried to uninstall and reinstall the app to fix this and now I don't have any app on my phone.

Kiranjeet Bindra

5 years ago

I personally feel there should be option to select multiple books in one go. If I have to request for 10 books I need to do it 10 times. That's time consuming.

Tina L

4 years ago

I used to LOVE this app, and the ease of using it! But a recent change has ruined it! Please fix it back to the way it was a week ago....the way it's been working fine for years!!

A Google user

6 years ago

Normally i love this app, but with the new update, my homepage doesn't come up, everything else seems to work fine. I tried uninstalling and reinstalling but that didn't help

Mary Lamping

4 years ago

I installed this app two days ago. It seemed fine the first day, but I haven't been able to open the app since then. I am uninstalling this app and will use a web browser to access the St. Louis County Library instead.

Nathan Prange

1 year ago

Not sure what happened. I had the app on my phone and thought it was fine, but now it is all of a sudden not on my phone and I can't reinstall it. I guess they updated it and it is not compatible with my phone anymore?? Seems odd since my phone is not that old.

Brittany Anderson

4 years ago

I can no longer get the slcl encore catalog to open on my phone so i was excited to try the app version. Unfortunately, it doesnt even open. I love SLCL and worked there for several years, but you guys need to catch up with technology... it's 2021! :-(

A Google user

6 years ago

Loved the app before the last update. Now when I try to open the app, the main screen won't load. Tried uninstalling and reinstalling, logging out and back in, but nothing works. Using Galaxy S8.

V Myers

2 years ago

Useless to me - can't even sign in to this app. I use the Libby app almost daily and have no issues but I was hoping to request physical copies of books through this app and it won't even recognize my library card. The app itself is clunky and not very user friendly. Very frustrating

Jennifer Martin

4 years ago

I loved this app previously and would have given it 5 stars. The recent changes are terrible. The overall look & layout made me think the app had been abandoned and the library had a completely different one. Please return to the old format!

Sybil Morgan

4 years ago

Won't load anymore. I was having issues with it either right before or right after the update; it kept asking me to log in, but it wouldn't authenticate. Today it won't even load. Kind of embarrassing for such a large library system to have these issues. Kind of frustrating as a tax payer whose money is funding said library system.

Erin McD

4 years ago

I like the options they added with the update in May, but the execution is terrible. The app only loads occasionally for me now, and many times my searches lead to a spinning wheel of doom. If the app loaded consistently, it would be great! Until then, I'm going to wish for the old one.

Joshua Post

4 years ago

Older app was far better. The latest update is slow to load, if it ever does. When viewing holds, you can't tell at a glance when the due date is, you have to tap on each item individually. Have to sign in regularly instead of keeping me signed in. Have to retry searches multiple time or it just spins.

Terrapin Flyer

3 years ago

Useless to me. I would like to browse the catalog. Not just search for very specific items. Even the website on mobile is now confusing and difficult to navigate. The old catalog browsing function was perfectly fine and patrons could find what they were looking for and other content in related genres/categories. Out with the new, in w the old I say. I will just have to visit in person and browse. And hope I can access the old catalog functions from the kiosk computers there...

Rebecca Patton

4 years ago

The old app was great and I used it almost every day. The redesigned app, unfortunately, is useless. It crashes every time I open it. Sometimes it will let me get as far as clicking on the catalog search but then never loads. I've tried force stopping, uninstall/reinstall. Why did they mess with a perfectly functional app? I have to now use an internet browser on my phone. Big step backwards for an otherwise wonderful library.