Kat R
1 year ago
Purchased an esim online so it would be ready upon my arrival to Athens. Scanned the qr code upon arrival to set it up and had no service whatsoever. I may have been able to make calls, l didn't check as l had only purchased the sim for data. Ended up buying another sim card at the airport. Complete waste of money.
A Google user
1 year ago
As a first-time eSim user, I found the whole purchase, download, installation process to be very straightforward and fast. My only negative comment would be relating to the activation process which seemed to demand entirely too much information and took longer than all the other steps combined.
Quynh Hoang
1 year ago
I had good experience with their customer service. They are very responsive to my questions and requests. I'm pretty surprised as mail-based support is usually very bureaucratic and takes a long time. Thank you. I'll definitely buy SimOptions again for my travel.
Dale J. Dubois
1 year ago
I got the 30g esim for Europe. Easy to setup. My only issue was it took time turn on data when I landed at another countries airport. It would be good if it had 5G service too.
Yevgen Ivanov
1 year ago
The app is very convincing and user-friendly. It is especially useful for frequent travelers. I would recommend it to make the journey easy going.
Mike Cooley
1 year ago
Worked like a charm. I did have to reboot my phone to get internet, but after that I had constant and consistently high quality connectivity.
Kristina Milosev
1 year ago
I had a great experience with SimOptions e sim card. I used mostly in Berlin, Germany and everything worked well. Recommend!
V Thomas
1 year ago
I was searching for an esim to travel to the US & found SimOptions. Compared to what my home network would have charged me for roaming SimOptions have plans to suit your budget with great savings. The app is easy to navigate, even with a small glitch customer service was super quick to respond to my emails and excellent service.
thadeus_d3
1 year ago
I just used it for 5 days in Malta. I had 5G coverage on all 3 islands and even used it to stream music through Spotify. I'll definitely use this service again on my next international trip.
Loreley Yeowart
1 year ago
Update... it didnt work. Despite being told the data is being used i have been unable to access any internet, no google maps, no google translate either. Emailed, no help, just told the data is being used. Went into Vodafone in Barcelona, they couldnt help. I bought a new esim directly from Vodafone. Just landed and saw someone on my home region recommend this app on a local group, Id been exploring esims but was a little overwhelmed, this was so easy and convenient, I'll always use it.
Sharon Plant
1 year ago
Very easy to use, although sometimes the sim doesn't complete all settings automatically which for first time users is confusing.
Serge Mironov
1 year ago
Never used esim before. After research decided to go with simOptions. It was so easy to install it. Looking forward to stay connected and be able to communicate with locals in their language.
Jeng Quitain
1 year ago
I am relieved to have options when travelling to other countries. Budgeting my data allowance and having it so easily accessible is such a gift. This is a great app!
Mikhail Gr
1 year ago
Horrible experience, I bought 7 days card for South Africa , after 3 days it stopped working Customer service is useless They requested multiple screen shots ,never really trying to fix the problem , it was provided to them, but nothing was done,Just delay , completely unprofessional people They tried to take so much time for $2 issue Unbelievable Worst service that I ever had
Christian Bergenstrahle
1 year ago
The service has worked well only complaint is when you need to activate with a qr code and you need to open the computer to read it with the phone (the alternative activation code could not be read). Besides that a good service.
Lyd
1 year ago
I bought an esim on the website for calls and data. The purchase process was easy and I liked that I could use Google Pay as a payment option since my bankcard sometimes doesn't work. I received a qr code in my email and, fortunately, I had another device I could use to take a picture of the qr code to scan on my phone on which I was going to use the esim. I have been able to make both calls and use data. Unfortunately, I have not been unable to make an account to track my usage.
Habib Hamidi
1 year ago
Just signed up for a $30 sim and they gave me a promo for another free esim upto $10. I used the coupon on the website and it accepted the offer but charged me $10. I havent used the sim and they wont give me a refund. What a scam.
Paul Richards
1 year ago
Very poor experience here. Was offered a free esim if I gave them a google store rating and downloaded the app. I did this only to be told that free esim coupons were no longer available. If you buy an esim in their store via the webpage it will not show up in the app. Sim card prices are higher in the app than in their online store. Bottomline - don't bother with the app. Yet to see if my purchased esim card works but do not have high hopes with this crooked mob.
bella j
1 year ago
I have purchased e-sims from Sim Options for the last three years. Quick, easy and affordable. I have caught a sale a couple of times which offer even better value. I needed help once and customer support was responsive and resolved my issue quickly. Would highly recommend!
Medha Kant
1 year ago
If you phone supports e-sim, you never have to worry about ordering a sim card while travelling internationally. I ordered my sim on simoptions, and I got a really good discount, the esim was delivered instantly on my mail and my experience with it was also amazing. Totally Recommended. PS: buy the sim from simoptions website, not app. app is much more expensive.