Receipt Tracker App - Dext

A Google user

5 years ago

Seems to capture invoices but there does not seem to be a way to make export so I can get my info. I still have to open app and write down all the info so irs the same as taking pics. Also a tip option would be good. Most places give you a pre tip invoice.

A Google user

6 years ago

I think it's great to be able to scan and upload receipts however I really need to be able to approve and submit them to Xero via the phone app. This feature was there in the old app but got removed.

A Google user

5 years ago

This app is obviously designed poorly and nothing more than an elaborate con for your money. Wont accept my email address or user information. Although it has no problems alerting me this one less than functional page is a trial version. Eluding to the fact they want money out of me to get the functional version. This app is a joke.

Tanner M

2 years ago

Useless customer service, and non-integration with "billable expenses" settings in QBO. Items flow through to QBO marked as billable, but do not apply our default QBO markup %. So we have to manualy go back and adjust each bill in QBO...unclick the billable box, click it again, save & exit. Contacted customer service, was a waste of time. They responded like this was a novel concept to apply a markup % to a billable expense, or that their app should INTEGRATE with the settings. Use Hubdoc

Jim Davis

5 years ago

My business used this to load receipts in Xero accounts software. We were a loyal customer for several years. Given the times we face now we have had to look into all costs. Xero use hubdoc and it's free if you have a Xero account, just as easy to use. We always paid the subscription annually to Receiptbbank and have stopped it's use half way through the pre paid time. Contacted support for a pro-rata refund and they won't, pointing out terms and conditions. Money 1st, Customer Last.

Kobus Stadler

2 years ago

This new update is incredible. Much more like the desktop app. However, there seems to be no way to access the "note" function from the app. Not the description. The "Note" function needs to be implemented in a future update desperately. Thank you!

Daniel Belfield

2 years ago

Can no longer view the invoice when trying to code in dext on my phone due to some PDF configuration issue. It was never an issue until recently but now I can't use Dext away from the office which has made it practically useless. I tried to configure opening PDFs on Chrome using your method but part of your method doesn't exist, ie Additional Content Settings - this does not show under the Site Settings menu. Please revert so I can view the PDFs like I was always able to until recently.

kai xi

5 years ago

I subscribed to the app paying $150 USD. Never used it after two months and just forgot about it. A year later I noticed the charge of auto-renewal on my credit card (this was less than a week of the renewal). I sent a message to support asking for a refund and they flatout said no, citing terms and conditions. The app otherwise does the job. But way to treat your customers - I honestly cannot recommend an app that knowingly and decidedly charge customers who clearly don't use their service.

A Google user

5 years ago

I was really happy with this app but now it won't publish my items saying that there is an integration error when nothing has changed. The app is very handy for taking photos of receipts, catagorising the spend and normally publishing the receipt to my accounting software, QB, so that I can match the bank entry with the spend. A useful tool when it works. I'm still waiting for the online help to become available!

A Google user

6 years ago

Awful: it takes hours for the app to load receipts onto your receipt bank account and sometimes receipts don't load at all, but you would never know unless you double-checked all of your expenses afterwards. Also, when you make reports, they don't organise themselves by date, which makes it confusing and lastly, you can't move receipts from one report to another? The app also makes it very hard to see reports that have already been published.

A Google user

6 years ago

I tried the receipt bank app when I first signed up to receipt bank about 2 years ago and it wasnt great to be honest. I've just given it another go and its really improved. Its a shame that you can still cannot access archived receipts but it still helps with productivity regardless. As a suggestion for an improvement could you please add the field to view edit the invoice number.

Danielle Pieterse

4 years ago

This app is awesome and all... the only irritating thing is that whenever I take a photo, the centre is off... so I position my phone to take a perfect photo of the invoice, but when I review it, the side of the invoice is cut off, then I have to take a new photo that is "off centre" to compensate and get the full total payable in the image... hope it makes sense. It has been doing this since the update in March.

Bogdan Chitac

1 year ago

This app is simply amazing. Very simple and easy to use. It makes life easy especially when you run a small business. Highly recommended. You can add your invoices, receipts (both given or received) literally in seconds. Photo or PDF works great, I think it may support other formats but that is what I use. It is all connected to my accountant and they can see it all which is great. Definitely happy with Dext!

Janine Shippen

2 weeks ago

their website indicates that old invoices would be saved but when I paid the subscription these were not available. misleading and false

Karl Gingerich

1 month ago

Terrible user interface. Very hard to figure out what to do! the web page isn't much better either. I'll give additional feedback to authors. NOTE: The Dext system is great for automating finances.

Ignas L

4 weeks ago

Very disappointed with the unfair subscription terms. I only learned that a one-month notice is required to cancel the annual subscription when I tried to close it. Instead of helping, tech support told me I would have to wait another full year just to be able to cancel—meaning I’d have to pay for the entire upcoming year just to stop the service. This policy feels unreasonable and poorly communicated.

A Google user

5 years ago

Seems to work ok - I gave up before it was done. I scanned 9 receipts, entered (itemized and color coded) 6 receipts by hand while waiting for it to process, did a bunch of other work (over an hour) and then entered (again, itemized and color coded) the 9 I'd scanned, by hand. In that time, it had one ready for review, and that one wasn't itemized - it just had the vendor and the total paid. If you're not in a hurry, and IF it itemizes, eventually, (or if you don't need that) it looks like it'd be good. For my purposes, it was not.