QuickBooks Desktop

Angela Jones-Neece

4 years ago

People other than the admin should be able to use this feature without having to have the admin of the product login information of the account holder's information. I have a business under another family member's account to cut cost. $600 (my cost $300 which is still too expensive)per year for a product that half the time doesn't function properly to begin with is getting old.

Moby Dick

1 year ago

Awful support! Fraudulent app...Per qb support this is not a quickbooks approved app. The app signs you up online and once you sign up. The app has no access to your account. I spoke with QB desktop who says it's an online issue and this app is a 3rd party app (not quickbooks). Online support says its a desktop issue and desktop support says its an online issue. Philrose was the rep in desktops and Cherry Ann is in online support. I screenshotted everything. I expected more from this app.

Faith Yates

3 years ago

Epic fail. Online instructions don't work. Sales guy told me to use Corrigo app, which doesn't even have an inventory feature. First text support person helped me with two things, but hung up when I asked about the mobile app. Second tech support person tried to help me, but said the backend team told her vendors aren't visible in the app, which is what their online instructions say to do to enable a warehouse user. Ugh.

Kerry C

3 years ago

I am able to upload and view receipts but my bookkeepr is not able to get access to receipt manager. I've been on the phone with qb support 3 times and still can't get it working despite giving full permission to absolutely everything!

Glenn Smith

1 year ago

App not working like it supposed too. Transfer works but scanning doesn't. Been talking to them for about a month and they say they are working on it. Seems like a company this big would have it fixed within 24 hours, but still waiting!!

MOBILE AUDIO DENVER

4 years ago

I have been trying to make the inventory aspect of this app work but despite talking to the help line what seems to be a million times I have had no luck. Quickbooks has told me that they will keep looking into the situation but call the next day and all they can say is "Has there been any change?" and when I tell them no they say there going to research more and never get back to me. I have everything set up correctly have walked through with multiple help line experts and still nothing has been done.

Daniel De Leon

4 years ago

I would give this app 5 stars but the app itself does not notify you at all if you have an incoming order to be picked for the warehouse. If this can be fixed I would gladly change the review. You receive no notification that order an has been sent to pick rendering the app for my purpose useless.....if there is a way around this, please advise.

Zora Kuharu

2 years ago

I wanted to use this app so we could enter invoices/receipts we get from our vendors pick ups but the issue is most of our vendors have multi page invoices so we cant upload the full document unless we take several pictures for one invoice. It was a lot better and easier to just scan the documents whithin QBDT when that was available but now removed so this feature could be implanted. Please allow us to scan multiple pages for one document rather than just a single picture.

Casey Pries

2 years ago

For the $550/year I'm now behind held hostage to you'd think I could at least track mileage with this app but I can't because I'm on Android. After all, my subscription was raised $200 from last year and I was told it's because of all the terrific features that were added. Name 1 intuit.

Levi Bazen

3 years ago

This was pointless. I got this app to do one thing, change qoh while away from my desk. Apparently that isn't a "basic feature." This was after the hours of phone calls trying to find what code I needed to sign in and got sent in a circle of phone calls. Overall waste of company time.

Dylan

3 years ago

When it works, it works great. Unfortunately it seems to just spin and spin when uploading a receipt sometimes. Normally this wouldn't bring it down to two stars, but with QuickBooks being mission critical to my business, this is a huge blow to the rating.

. Poynter

4 years ago

The obnoxious sound it plays when you're the receipt app is awful. I had hoped the latest update would have muted this sound. It's not useful a sound, conveys nothing and hearing it every time a picture is snapped is too much.Even muting all phone sounds doesn't mute it so it overrides that even. Please fix, I would love to use this feature.

Lesli Ambrose

3 years ago

I am no longer able to upload scanned documents. I can upload receipts and bills but the documents don't show up in my document center. Spent the entire day yesterday on phone with Intuit and the problem isn't with my desktop program, it seems to be a communication problem between the app and the cloud it uploads to.

Michael Martinez

3 months ago

Can't get the fingerprint scanner to setup, it fails everytime I try to set it up so I have to type in me very long password just to add a receipt

A Google user

6 years ago

this like much of what Intuit does is on the edge of useful. does it function a bit? yes. but has huge problems. ex. you cannot delete or call back a pick. i have sales orders stuck in a picklist that are still there even if I restore a backup from before the SO was created. like a visitor from the future, it doesn't exist yet, but it's there. so if you use it, make damn sure you want the order picked because once it's sent, your stuck with it...

Rhonda Stoddard

4 years ago

I upgraded to 2021 (9/25/20) because of the receipt upload new feature included in the DT premier plus. There are no help guides in the app or via QB to help navigate simple steps in the app. It would be nice to have a guide that explains receipt naming, how to crop and image, etc. A receipt gets uploaded and is available in QBDT. The scan feature does upload the information, but doesn't always get the correct date, vendor or amount. Within QBDT...The receipt manager allows you to assign or match it to a transaction. However, there aren't any instructions about how to remove it from the receipt history on the app. There is no way to sort or scroll through app images. I needed to upload numerous receipts and the app had trouble keeping up. The receipt management with in QBDT is another issue. If I had known how much time and effort it took to use the new feature, I probably would have waited another year to upgrade.

Daniel Diachun

3 years ago

Very clunky. Parts are fast enough, parts are very very slow. It has two functions: warehouse and receipts. I am using the receipts part of the app and service. Not too hard to use, just has long pauses between screens sometimes that make it completely unrealible and not worth it. If I have snapped a picture and I am waiting on the app to spin and upload - can't switch to another app to do anything while I wait. Can't even let the screen lock on the phone. If you switch or let screen lock - it delete your receipt and you have to start again. For that reason and a lot more I don't find any value in the app. Overall not worth the time to install nor worth the time to work with it.