Protection 360 HomeTech
September 16, 2025
More About Protection 360 HomeTech
Add and keep inventory of the tech you want to cover in your home
Step-by-step process to help you file a claim
Status updates on your repair or replacement
24/7 access to a live tech pro via call or chat to help you set up, connect, and troubleshoot your home electronics
Access to thousands of device-specific tips and tricks
This app is exclusively available for users with the Protection 360 HomeTech protection plan with T-Mobile.
*If you are looking to manage protection for your smartphone, please download the Protection 360™ app.
Latest Version
3.434.0
September 16, 2025
T-Mobile USA
Tools
Android
3,848
Free
com.tmobile.hometech.android
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User Reviews
Rebekah Rahn
5 months ago
sweeetttt!
Jody Anderson
5 months ago
lovely app easy to use
Carmela Frigand
7 months ago
And with protection 360 Home it's as keeping all of it or home equipment secure .warrantee
Shaun Hammond
1 month ago
doesn't work properly
John Milton
8 months ago
Hard to use...unable to reset password when following directions and unable to process claim in app
Joe C
8 months ago
Said password is wrong and couldn't get email for reset. However the website works and email for reset is right away. The app says password is wrong still however.
MrDino808
6 months ago
Fake App don't work can't even log in it just took my information . kind of fishy. I had to reset my password
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8 months ago
This is the worst app/service I've ever used. I'm trying to file a claim, says my password is wrong but I don't receive an email to reset password. It's been nothing bit issues since I've signed up for the service
Ericka
5 months ago
All lies! I don't get call back on serious issues. I'm charged when told it's included. Fake promises and it will be resolved. I had to delete have of my review wouldn't post
Erick Orozco
1 month ago
can't chat with representative on android because of the app layout, buttons cover the keyboard smh
Victor G.
4 days ago
Keeps crashing every time I try to login. then when I try to chat with a rep, the screen takes up the area at the bottom where you click home, back or use AI and cannot touch the send button
Alec Zurowski
9 months ago
It feels like they never tested the app before release. It's extremely hard to add devices. You can not view receipts after you add them, and Lord forbid you incorrectly add them, or there is an issue you can not make any changes to it once uploaded. The UI is slow and freezes fairly often, and I'm on an s24 ultra. The search function doesn't pull up results well and sometimes will show two of the same thing but not let you click it. I hope they do a ton of updates because right now,it's a mess
