Porter - Online Delivery App
July 21, 2024
More About Porter - Online Delivery App
Book reliable goods carrier vehicles including 2-wheelers, tempos and trucks through Porter app and we’ll help you with intracity goods transport services. With an experienced team of driver-partners, hire truck services for anything, anytime, anywhere.
Porter offers hassle-free courier delivery services with the benefit of real-time tracking.
We also take care of goods transport for commercial use. Book a mini truck or tempo online with the Porter app and the vehicle will arrive wherever you are.
Best tempo service within the budget!
Reasons to choose Porter 2-wheeler, tempo and truck?
Extensive fleet - Explore & select the vehicle that suits your needs from our extensive fleet of trucks and tempos
• 2-wheeler: Starting from ₹40
• 3-wheeler: Starting from ₹160
• Tata Ace/ Chota Hathi/ Kutty Yanai: Starting from ₹210
• Pickup / 8 ft truck: Starting from ₹300
• TATA 407 truck: Starting from ₹625
Economical pricing - Send and receive goods from a 2-wheeler, tempo or truck as per the size and quantity at affordable rates
Best moving solutions - Book instant logistic services and we’ll help you move goods from a 2-wheeler, tempo or truck as per your need
Safe and reliable trucks - Rent the best-suited transport from our safe fleet of vehicles including tempo, mini trucks and trucks
Real-time tracking - You can now book a truck or a tempo online and get access to real-time tracking of goods
Helper aid - To make your house shifting experience hassle-free, our driver-partners will help in loading and unloading to make relocation easier
How to book truck for every need
Stop searching for online transport apps and follow the given steps -
Download the app
Choose the pick-up & drop locations
Select the vehicle as per the size of the goods. For goods of small size, choose a 2-wheeler while for larger consignments book a tempo or a truck
Now relax while we assign a driver-partner to your bike, tempo or truck
We provide you with a seamless experience without the hassle of comparing truck rental prices! Send and receive goods from a 2-wheeler, tempo to truck as needed.
Features:
All-in-one logistics app: You can hire a bike for fast courier delivery service. You can also book a mini tempo or a truck for all your freight & logistic needs.
Inter-city express delivery: Transport goods out of town with Porter’s outstation feature for your intercity and intracity loads
Same-day delivery: Avail Porter’s same-day delivery feature to get secure shipping within a 300 km radius of the city center. You can book a bike, tempo or truck to suit your needs
Packers & Movers: Are you planning to relocate? Porter Packers & Movers also allow you to micro-shift . You can hire a truck or tempo for micro-shifting
Live tracking: Track your truck & bike live location, and get driver contact details. Send and receive goods from a bike or a truck as per the size and quantity
Multiple-stop solution: Select multiple drop points & transport goods to different locations in one trip. Book tempo services online with Porter for reliable logistics solutions
Real-time price estimates: Calculate online delivery charges of all available commercial goods vehicles & 2-wheelers. Book tempo services online with us for best prices for all vehicles ranging from a 2-wheeler to a truck
Find logistics service, courier service, packers & movers service for house shifting to any major city like Pune, or Delhi - all in one place. Porter it!
Send parcels on a hyperlocal level quickly and easily with the bike delivery option
Download the Porter app!
Latest Version
5.92.1
July 21, 2024
SmartShift Logistics Solutions Private Limited
Finance
Android
23,040,921
Free
com.theporter.android.customerapp
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User Reviews
Nupur Sinha
10 months ago
I booked an order through app for which I paid rupees 1664 and lost adaptor of one plus phone (only 6 months old) that costs rs 2000. Data cable is there but adaptor is missing. I called driver he plainly denied. Even the customer care team just said sorry. This is something really bad, we are putting trust and getting disappointments. Pathetic service! Won't recommend at all.
Abhilash Dhar
10 months ago
It seems sometimes that the porter app is regressing away from features that actually help the users. In one update they finally added the option to choose whether the location opened in the app is the drop or the pickup location. Next time update, boom, it's gone (why?). One day I'll understand these weird decision by the project management. Today is not that day. The service itself is great
Kalyani Kar
10 months ago
The service we received was terrible. The vendors assigned behaved harshly with us and were really rude. They were not even ready to take smallest of items which were not added in the app. They threw our items here and there. They even didn't pack the items properly, leading to spillage of oil and few other items. Co-ordinating with them was ardous and tiring. Would have loved to give no star if there was an option to do so.
sanchay gumidelli
10 months ago
I've been using porter for almost 1 to 2 years maybe , booked close to 1000 orders for our business. Everything is good but from the last few days I've been seeing a big surge on pricing. For example now I booked a uber package at 55 and the same on porter shows 117. That's for a distance of 3.2 kms. Not just this all the rides have additional surge prices from last few days
Cynthia Joseph
10 months ago
1. Apart from the field for GPS, there should be a separate fields for writing the address details further like Wing, flat No. Building name, landmark etc. 2. Gps picks up any random address even though I put it at the building. Both of these make it difficult for the rider to locate the place correctly leading to multiple calls from them. Kindly ask your IT team to fix this. Uninstalling and re-installing the app and re-entering the address doesn't help.
M S T
9 months ago
Had the worst experience using porter to send documents. The document got picked up more than a week ago and it's still not delivered. The send some spam messages daily saying they attempted delivery, but no one has contacted from porter. Escalated issue with service team for 4 times now, still no response. At this point, I just want my docs returned to me...!!!!You guys should understand the seriousness of people using you service to send across documents.
Aaliya Hoda
10 months ago
I am sharing my experience with the porter, today I booked for the 2nd time, and at the time of booking he was telling fair/price as 6338/-, but after completing delivery his charge automatically got changed form 6338/- to 6747/- . Because of this I need to pay extra, and this thing is wrong very wrong that you first show some other price and then increase it after delivery. It's very disappointing 😔
Rishabh Hudiya
9 months ago
I have had a worst experience with Porter. First my parcel was not delivered for 5 days when expected delivery time was 3 days. I reached out to the customer service 10 times, but all they told was it was out for delivery. The receiver did not receive any call for delivery. The next time I check my parcel was in return status. I clearly asked them to stop my return and they assured me that its stopped. Now I get to know its back to the source. Now they say we do not have refund policy. Scammed.
vishav sharda
9 months ago
Worst service. Using Porter app first time Person takes 30 minutes to recieve at pickup location just 5 minutes run from there location. He takes 45 minutes to deliver at location that just 10 minutes away. When I cal to him says he take long route due to traffic Police are standing on the way and he didn't have complete documents. I cal to customer care he also don't bother about time taken. They says Person is on the way and will deliver order. They didn't care about anything.
Mary Godatha
9 months ago
Horrible services, my parcel was not delivered.. customer service is useless they only call and do nothing. Useless porter service better shut it down if you cannot provide services properly. Kindly request people not to trust this platform it's a fraud. No updates i had to figure out where my parcel is and had to pick it up by myself. No updates on the app nothing. Worst app and worst customer support.
Shubhangi Singh
9 months ago
Good option if you want to move few items between locations. Works out better than any other delivery service. I wish there was credit card option where we could add our card details beforehand. that way, the driver does not have to wait for the payment
Rajeev Suri
9 months ago
Very poor login experience . The app assumes i am a new customer everytime i open the app, and then promptly stops the login by telling me the email is already registered. Very very rookie tech .clearly making me switch to someone else after having worked hard to get me on board
anjali mv
9 months ago
WORST Application ever. I used this app to deliver one small letter to another city and it took 3 weeks, giving fake dilevery attempts and giving reasons that receiver is not available whereas no attempts were made. After 3 weeks of delay it showed the parcel is returning to sender. I haven't still received the parcel yet. I have lost my one n only letter who I was supposed to send for a friend. Their customer care service is pathetic too, they give call whenever they fell like. DON'T USE THIS.
Rohit Isawe
9 months ago
DISGUSTING service...I had submitted 18 large items in my list to be moved to a certain place...however all they sent me was a small pickup truck...and were very argumentative when I asked for a different pickup truck ! And when I asked a refund for my booking money..they simply said that there was NO BOOKING from my number !! The AUDACITY !! This is ATROCIOUS service from PORTER !
Sentienta Sins
9 months ago
Used to be a great service once, now the filthiest service I've ever seen anywhere. Booked vehicle with a helper, helper didn't come. Contacted customer service (requested for English), 5 staff cut the call when I couldn't speak in Hindi. No "cancel" support in app, so driver left with some of my things, and I had to pay full plus extra 1 hour waiting charges (during customer service calls). Next time I'd rather throw my things out than booking here.
Abhishek Dhanraj
9 months ago
It was the worst experience I've had. First, the item was picked up 2 days late. Then when kt reached Delhi they said the pin code is wrong(it was not) And now their app shows the item has been returned, it was never returned and my money was not refunded. If you call them, the say they'll call in in 24-48 hours and when they do they mute themselves or cut the call. And now I'm stuck in this cycle. Anyone here who can assist me, in anyway, to get my items back that PORTER has stolen.
Simmi Arya
9 months ago
Very bad experience...😡😡I booked porter many times and every time they charged extra their driver partner went somewhere else and said mam your location is showing different ....so you have to charge extra....I think this is the trick to charge extra to their clients pathatic idea....and also their customer care are super... without solving the problem they msged that your problem is solved 😀😃
Aashish Singh Panwar
9 months ago
Worst experience ever. Even if you pin the drop location from the map, on confirmation of booking it will show the rider that the drop location is just nearby within 100m to pickup location & then you will not be having any option to change the drop location. Then if you call customer care they will tell you to "tap on add multiple stop and ask rider to go to the location". But on tapping it you will not be able to add any stop and fair will doubled & you will have to pay to rider cz you booked.
shivam shah
9 months ago
This review is purely for 2-wheeler service. The driver in 2-wheeler category are absolutely pathetic. There were three instances before where the driver partner were at their absolute worst in terms of providing services. This was my fourth instance, which finally made me write a negative review for the app. The drivers have their own way of working, most of them. They don't care about the time, product and quick service. They're unreliable. Please opt for swiggy Genie or other apps.
saurabh gupta
1 year ago
We booked courier service from Porter. Horrible experience! Although we had added the package size in the app, they were sending two wheelers for pick-up. This happened 2 times before they were able to send a 3 wheeler which could fit the package. Additionally, they cancelled the order without informing and now the package is lying in their hub without any resolution. Plus there is no number where you can talk and get issues resolved immediately, always a callback. Bit more than they can chew!
