PENN Play Casino jackpot slots

Ted Oledzki

4 months ago

The casino app is broke. You cannot contact support. The email doesn't exist. I've tried contacting them and received undeliverable reply. Used to be a great app but now it's useless. You get 3-7 million credits for logging in daily but max bet on poker is 50 credits.

Cari Russell

5 months ago

Keeps crashing when trying to click on the free spin tab. Update 1 yr later and last update has made it worse. Games won't load to complete any challenges for free spins.

darrell tompkins

5 months ago

The April 12th update pretty much broke the game. It was a little buggy before but usable. Now most of the games won't load. Especially the games included in the challenges.

Richie DeMott

5 months ago

I dont know what the issue is but as soon as I try to create an account. I get only as far as the 2nd page. And every time I click the address bar to enter my address, it boots me off immediately...Before my keypad even opens im back to this page right here on playstore. 🤷‍♂️ I don't think its a setting of mine bc of the way I can fill in all other info, just when I go the the street address column on the second page, instantly right back here... its a shame, I was intrigued.

Roque Villanueva

3 months ago

When you purchase they don't credit the points you purchase they are fast to charged your credit card and when you complain they are too slow to resolve the case and you have to wait for a long time. They need to fix their website

Steven Robinson

3 months ago

Just like a real casino! Line payouts are less than your bet. Bonus games never hit. You spend real money for coin packages that last about 15 minutes since every spin is a loser. Provides NO entertainment value for the money. The wheel you spin for free coins every 4 hours gives 100k -400k and minimum bet on most games is 100k.

tina tresati

5 months ago

I loved this app before the recent update- Good morning! Hopefully I'm the only one, but the upgrade has crushed my soul. Since it happened, my favorite games give me a red line error, says "connection lost, please reload game" Help😭 I play a lot as a recovering cancer patient and it's something to pass the time. I haven't been able to play my beloved Parthenon for days. In fact most of my favorites are failing to load. I love the site and it's loads of fun until now. Can you help me?

Mel B

3 months ago

Been trying to login it won't accept my password try to reset and it keeps coming back to this very page. I get a email that says click on the device you are using to login, I click on android and it brings me right back to this page. Cannot contact them because the email they supply doesn't exists. It's extremely frustrating.

N M

3 years ago

I love this app. I have read some of the reviews and have a few answers....if the games are not working properly, uninstall and reinstall. It is doing that because the app has been updated and you are playing with the old versiion. Yes, the wheel hardly ever pays for big amounts, but I have gotten 1 billion coins before, and other significant amounts. Probably IS some type of set amount , but still fun to spin. Finally, I did get free coins to start playing. You can probably reach out to their STELLAR customer service and ask for coin credits in being a new user. I hope this helps someone. I have had nothing but pleasurable experiences with this app!!!!

Brandon Hitchner

4 years ago

I have invested and spent a significant amount of money on this game, and currently about 127 billion in chips/money on my account....and i just lost it?!?!? I might have to look into what my options are. If anyone has any suggestions, please let me know! Edit: also, the password reset for the existing hollywood casino profile, is bad. The bugs this app has is terrible. It loops back to playstore each time...even after trying the process another reviewer suggested.

Matthew Anspach

3 years ago

Good luck turning off the sound. Each and every time you start the app the sound is back on. Pop into settings, turn the sound off? Works great... until you restart the app. Then you have to go back into settings, turn the sound back on and then off again for the sounds to be off... until you restart. Yeah.... that really needs be to be fixed.

David Brown

3 years ago

As a former software development project director, I couldn't help but notice how poorly designed this app is. Lots of bugs and frustrating menu layout to needlessly interfere with your gaming experience. Overall performance suffers greatly due to an obvious lack of quality control, and many server-side functions that should be performed on the client. As a result this app has all the earmarks of an outsourced project that went to the lowest bidding understaffed development shop.

Teresa Foster

1 year ago

This app is constantly messing up. I'm currently logged out. It made me change my password and it still won't let me back in. It keeps giving an error reading then saying I've used up all my attempts to log in. This is not the first time it's happened and I'm sure it won't be the last. It's sad because when it's working the games are fun and help pass time. It just has too many problems compared to other apps. Great games, bad app and bad customer service

Malissa Atkins

3 years ago

This app needs so much work. I often have the app crash, games not available and will give an error, bet amounts are high for most of the popular games and loading time is super long. I like the spin for coins every 4 hours but I always get 200k or 400k. When games require a minimum bet of 200k, you really can't play long. From a casino provided app, you could do better than this. Payouts are also horrible, so can't play long. Please fix the bet amounts.

Scot LaNear

3 years ago

Games constantly lag, freeze, or crash. Its just like being at the real casino too. You don't ever win, bonuses are rare occasions, and pay less then a normal spin. Just reminds me to not visit the actual casino. Just spent 1 hour and 15 mins playing the same game, cycled through 100 million easy and not one bonus round. I thought this was supposed to be fun!!

F.H.L

1 year ago

Long time player of the slots. After playing now I can leave an honest review. It's a gamble buying in game credits. Many times I have bought in game credits and did not receive. More than 3 times now. You have to go to settings then click the correct link, explain in chat if available, or talk to a bot, or leave a message. Then the time waiting and hoping the error gets resolved. I play a few casino apps but this is the only one that has slow customer resolution.2 stars.Update 1star. Crashes.

Linda S

4 years ago

I finally got in. Discovered Google and their many components had problems late yesterday which may have added to problem. Totally different games which lock up or quit mid-spin. Haven't been able to play for more than a few minutes at a time. Minimum bet amounts all over with no rhyme or reason. Only 2 or 3 games I've ever heard of let alone played. Very disappointing. Bring back the games from when you were Hollywood casino. I can't at this point recommend the app.