ABDUL SHUKUR
10 months ago
I'm getting kyc details not found error while doing kyc. PAN details not found in profile. I create support ticket about this issue, 15 days over no respond. Then I mail to there priority mail Id, no response from there too. Imagine how careless support there are. If they cant respond and solve this minor issue. Whenever happen something big issue who will responsible for that. Bad support
Raghavendra Prasad
10 months ago
I would like to rate this app 5. Bcz this one is a great application which has everything in it. Unlike other brokerage apps, investor need not keep different application for equities and mutual funds. Very very convenient. Pls add iNAV for ETFs. It is missing as of now Thanks Paytm
mass yakesh
11 months ago
One of the worst costomer service and support i ever faced on the apps this far... I want to close my demat and trading account on Paytm money app i send a mail more then 10 Times.. but still they didnt provide any assistance at all. After they replied i raised a query and wait for them to respond... But still they didn't respond at all
Nilu Choudhary
10 months ago
it has a better UI but what is a major problem is that the app doesn't update the mutual fund on a daily basis on time. also many times the chart and order doesn't get executed on time.dont ask to email I have shared the problem here and if you are really interested to fix please work rather than asking email with details
Saurabh Baranwal
10 months ago
Several missing features 1. Tag mutual funds to portfolio goals 2. Provide fund switch functionality 3. Provide STP SWP step up SIP 4. Redemption cost estimate calculation This app is very basic in nature as compared to competitors. A lot of improvements are necessary . I have been using it since 2018. Not sure why the company is slow in bringing these changes
John Chukwulogha Obodoechi
10 months ago
The Paytm App is highly recommended by many industries, especially in the western world for it's capabilities for quick response to receiving money and making payments to different countries. I believe it has committed and competent staff who have the professional exposures and technical skills to deliver their results in good time I therefore give them the encouragements to keep fit with good marketing strategies. Thank you! John Chukwulogha Obodoechi
Yogesh Kumar
11 months ago
Worst application and broking app. I have tried to switch my registered mobile number to different number, as in the previously registered mobile number I am not able to receive the OTP. But this app's customer support is worst and they are not updating my registered mobile number seriously despite of sending multiple email request . Time to change the broker app
Lavanya K
10 months ago
I lost so much money due to crash couldn't exit while profit it got crashed when it work I was in loss of 20000 worst experience ever due to their improper maintenance. Auto set exit setting sold out option not working properly even after reached target price Worssssst
Parveen Verma
9 months ago
The new update is not user friendly in android phone. Home screen is not adjusting in phone.Also P&L section is also not adjusting in screen. Pervious version was much better. Please do the needful.
Milind Kadam
9 months ago
Last one year I am using application but from last one month this application not working properly, Slow loading, retry message, refresh message . I thought it will solve but solved. Team are you not looking concern from your self or are you waiting somebody tells you. Don't reply share your details through application or raise complaint. I hope my message is clear towards developers. If everything ok I will edit review.
SANTOSH PADHI
10 months ago
I have been using Paytm Money for a while now, and I must say, it has been the worst experience and this is not the first time. Recently, I placed an order with a trigger price of FINNIFTY 23450 at 33.00. However, when I checked the chart, the maximum price shown was only 30.40. Despite this discrepancy, my order was somehow triggered at the set price of 33.00. This is completely unacceptable and raises serious concerns about the reliability and accuracy of Paytm Money's trading platform.
Puneet Malhotra
11 months ago
We want Kill Switch button in your application. 14th May 2024 I wanted to exit my position but I kept on trying but it started showing as pending orders. I tried to modified but failed. Customer Care number is out of coverage area. Totally helpless. What if I have a big position who will be held responsible if I get a big loss due to this glitch. I faced the same scenario earlier too. Why can't your tech team give us a permanent solution on it. You should understand it may give us a big loss.
Kun
11 months ago
Solved the issue of changing default bank. Thanks! Great app, in mutual funds section, we can also see portfolio overlap between different mutual funds, which is a great option for us. Demat account is also fine, but charges ₹300 per year, which is fine as it is loaded with useful features. I have also invested in sovereign gold bond through this app.
Peter Chukwuemeka
9 months ago
I downloaded this app then after I added my mobile number it replied I have been given OTP but I didn't receive any message. I even tried opening the app with password but it said that it was not valid as well as username. Pls fix the problem. It deserve 2 star. I wouldn't have to say thanks for my bad experience.
SUJAN SHETTY
9 months ago
Guys, I'm suddenly not able to invest in MF. It's showing "Investment Readiness Incomplete". I reinstalled app also. If I check status of Readiness, It's showing blank popup. My SIP also got missed this month. In app there is no place to raise this kind of issues. Please check as soon as possible.
Parmeshwar Reure
11 months ago
My IR has been revoked for mutual funds and I've done the rkyc multiple times but still the same issue. I'm not able to invest in any of the mutual funds. I reached out to customer support but no response at all. I keep messaging but after certain replies the team has stopped responding. Not a great way to server customers. Even the banner says 24*7 support available but it's been 3 days I haven't received any response.
sourabh ajmera
10 months ago
Unreliable and crashes in almost every expiry. 1. Take today's example, both app and web was not responding for 1 day. Taken position couldn't be settled on time. 2. Couldn't take new trades. 3. In web, open multiple charts and see the pages go crashing because of multiple charts opened. 4. Charts are useless. They freeze during the session for no reasons. Serious fixes required otherwise the retail users will keep on losing money because of this app.
MIzban Fathima
11 months ago
Worst support and app features are not that friendly. I am trying to change my mobile number in the account and app doesn't allow, also the support team doesn't understand simple English. I have created 4 tickets to change the mobile number and no one has taken into consideration other than closing the ticket on SLA. No toll free number to call as well, very frustrating. 2 stars only for the information in app, rest is worst experience.
Siju
9 months ago
The customer help services were extremely poor. Despite requesting multiple calls to resolve technical issues, no one reached out to me. I even submitted a ticket, but it was closed with the suggestion to update the app, which I already had done since I was using the latest version. I'm thoroughly disappointed with the service.
AVN
9 months ago
The platform and investment experience is great but whenever I need help and try to raise an issue in the "raise a complaint/customer support" page, it always hangs or a blank page is displayed showing its loading/refreshing. The difficult part is we can't reach out to any customer care number. Everything is through the app.