PayPal Business
May 29, 2024
More About PayPal Business
MANAGE ACCOUNT & TRACK SALES
Check your balance and track monthly, quarterly, and yearly sales for your business instantly. Use detailed insights to help with future money management decisions.
SEND INVOICES AND GET PAID
Create, send, and track invoices that customers can pay immediately online. Send reminders automatically and schedule repeat invoices for customers who make recurring payments.
TRANSFER AND REFUND MONEY
Move money seamlessly to your linked bank account. With PayPal Business app, you can access business contacts, issue refunds, and make transfers directly from your mobile device.
ATTRACT NEW CUSTOMERS
Sell products on social media by creating a shareable Sell on Social listing directly in the app. Give customers who pay in-person a secure, touch-free way to pay you using their PayPal app and QR code.
Latest Version
8.57.2
May 29, 2024
PayPal Mobile
Finance
Android
22,895,231
Free
com.paypal.merchant.client
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User Reviews
Patricia Thomas
4 years ago
I used to be able to seamlessly create and send invoices. Now, I create the invoice, send invoice and customer doesn't get it. I'm having to drop them a link which is twice as much work. I shouldn't have to prepare my customers for this glitch. The inventory interface is terrible. I only have 500 characters but I can go on forever. I wish this would work better. The mobile site is just as glitchy!
Mr BBI
3 years ago
It's a never-ending hassle to use the virtual terminal that is provided with this app, where they put it in the app how you have access to it and so on never stops moving around or getting changed. You would think that one is primary job as an application would be the easiest thing that you could have access to that is not the case. The current issue other than the continuous denied credit card transactions is that the application doesn't even work half the time.
Winifred Abidja
2 years ago
This does what it says it'll do, which is great, and why it has as many as 4 stars. But it has as few as 3 stars, because it has too many bugs, and hasn't improved them in the 6 years I've used it. Instead they release an update that's even harder to use. When it wasn't very user friendly to begin with. (And I'm in the IT field.) Not to mention it forces you to log in EVERY TIME! Sometimes in the middle of actually using it. AND it requires you to "prove you're not a robot" almost EVERY TIME!
Jane Do (RoVge)
4 years ago
Great app. Thorough and timely. They sometimes hold money for almost a week to check for fraudulent access...that's a little annoying because you have to keep the app without updating or managing through a browser or you will get stuck having to verify and wait. It's got automatic reminders to clients if you don't feel like opening the widget every day.
Drew
2 years ago
Payment on hold and percentage taken, not flat fee (this could be an option). I rarely use this app for receiving payments because getting a percentage of my business should mean you are increasing my revenues. Still, i had it as a back up and finally had a situation where the buyer was even willing to pay the fee. Now, I may not get the payment til next month. I'm not sure why I even have this as an option for payment. App works fine. It's how it works that's the problem for me.
A Google user
5 years ago
Every time I try to pull up an unpaid invoice, the app crashes and its really embarrassing when this happens every time In front of a customer! I'm sure with paying percentage on transactions, that you guys can afford to get someone to fix this. It's been months now.. the pc version online is flawless but this app renders my ability to receive money if I can't show the customer what they owe. Thanks
A Google user
6 years ago
while I LOVE the app, it seems lately that when I add customers they arent always there when I send their next invoice OR they are available in the website but the app cant find their file. for example, I have one customer that I have to enter all her info EVERY time. And also, if you update a customer's info while in an invoice, you cant send it, you get an error. you have to update their info, save, get out of invoice, then go back in...all this BEFORE you enter the items, or an error happens
A Google user
5 years ago
I like the app, and I really like that it's PayPal. However, it's been some time since I've really used anything with PayPal. Getting my invoices set up with a template I was happy with was fairly easy. I like that I can save reoccurring charges, like parts and etc. In short I liked everything about it, until I had a problem and needed answers. It was only storing the 5 most recently added addresses to the address book.
Kara Starcher
1 year ago
I loved this app and would've given it 5 stars until May 2023. They put out an update that broke the app on Samsung Galaxy phones and 6 months later it still doesn't work. Notifications when clients pay invoices no longer happen. Logging in is a pain. Fingerprint login used to work. Now it defaults to a pin number that doesn't work either and I have to manually switch it to my password and type that in every. single. time. Very frustrating when you want a quick balance.
A Google user
5 years ago
It's a good app, but I wish that it would also let you print the shipping labels & invoices from the app. It's ridiculous to have the app open with the invoice ready and you need to login to PayPal's website to do these things. The fingerprint also doesn't work, even after adding it and verifying, it still won't work. Also, sometimes it glitches and will say you need to verify your email and when you try to, the app won't show what you need to verify.
Kael Beebe
2 years ago
This is the most frustrating, confusing, non user-friendly app I have ever tried to use. Downloaded for customer credit card payments, haven't been able to make a payment yet. By the way you get charged 4 separate times for each transaction. GARBAGE! How hard is it to type in a credit card number and accept a payment? Infinitely hard with this app....RUN!
Tyrone Chavers
4 years ago
The app has issues with changing settings. Some major thing missing are the templates from the website. Even though the templates need to be fixed with the saving process, it would be much more convenient to have the templates on the app in order to do different invoice or estimates on the go. If this is fixed, a 5 star rating would follow as there are plenty of convenient features.
Mark Quintero
4 years ago
Horrible experience with the app. Un-clickable links on both phone and tablet. When trying to submit an ID, it won't even allow me to browse files or even just take a photo. Link doesn't work to send a message. On top of that they limited my account for significant changes. What significant changes? So frustrating trying to get my money. Won't be using PayPal on the business level anymore.
A Google user
6 years ago
I like paypal because it's quick and convenient. Setting up my business account was hassle free, within minutes, I am able to send professional invoices to my customers. My main gripes are: Sometimes when I try to create an invoice it gets stuck on the "add" page. I have to completely restart my phone, sometimes more than once! Also, sometimes it takes a while for paypal to actually send the invoices. Another thing I don't like is I recently had a customer request a refund. Even AFTER the issue was resolved, paypal put a hold on my account. 😡 What is the point of holding my account AFTER an issue has been resolved? Anyone can claim they didn't receive something, and anyone can request a refund. If the customer recants their claim, then there shouldn't be a hold placed on the seller's account. Claiming the reason for the hold is to "prevent" POSSIBLE future incidents is absolutely absurd! You can't prevent someone from requesting a refund in the future. That's ridiculous!
Bretware 7
2 years ago
Awful, it's literally the worst business decision I've ever made in my life. There's lots of issues but the biggest issue is that when you go to save the invoices half the time the app locks up and you lose everything. On items it saves the items but doesn't save the descriptions for future use. On most of the screens auto text doesn't work. If you don't physically save your invoice or send it or send you lose it. This is not a legitimate in voicing option
Tony Senerchia
4 years ago
In theory, this is a great app. Cleaning up the experience to be more like the regular PayPal app would be nice. I have two main issues which are very annoying. The first is that there is no auto-save function, and I often lose something I was working on. The second is that text input is horrendous - the cursor often returns to the top using swipe input on gboard, and now I cannot use any special characters or return to a new line. Price & unit input is also bad - the cursor jumps around.
A Google user
6 years ago
it was great; i was able to send invoices on the go. however, at a certain point it stopped bringing up the keypad for my security code to be entered. i havent been able to use it at all. I've uninstalled twice, restarted my phone, looked for updates I've been missing... everything appears to be wrong with the app and not my system. I'm quite disappointed.
A Google user
5 years ago
**and now the app doesn't recognize my password and I cannot log in. I have to use the website for invoicing. Why can't you get it right. Maybe 2020 should be the year I switch to Square! New version has constant problems! I am a cake designer. Because of this I often include photos on my invoices. With the newest version the app constantly crashes when trying to save photos and I lose all of my work on the invoice. So disappointed!
Ethan Markowitz
1 year ago
I can't log into the app. Whenever I put in my password and click log in, it loads for a second, then immediately kicks me back to the log in screen. Since I can't log into the app, I can't send invoices. Fingerprint login also doesnt work. I called PayPal and they said they put in a bug report, but I'm seeing negative reviews from 3+ years ago so I have little confidence in them fixing the issue. Super annoying since they refuse to let you send detailed invoices from the regular app.
2003wrx64
1 year ago
Pretty good app. Most of the reviews about problems are just people who haven't figured out the app. Recently though, this app has started sending invoices out after every line item is added WHILE STILL IN THE DRAFT FOLDER!!! It's not supposed to send the invoice until you hit "send" after creating the invoice. A temporary work around is to use a bogus email address (or your own) until you finish the invoice and then change it to the customer's after done. I informed Paypal about the issue.
