PayBy – Mobile Payment

Sundeep

1 year ago

I don't think so....you can solve my issue. Your customer service is not good at all. It has been so many days now. Very bad customer service....always saying have patience....now more than one week now.... Poor customer service👇 rating 0....worst customer service. I only need to change my number but no one help me out. I sent emails and on WhatsApp also. Very very very poor service

jerrie coz

2 years ago

At first it was ok. But when i try to use paylater again in apps its gone. I dont remember being delay on my payment & actually due date was 9 of May & thankfully i got my salary to pay my paylater before it will get overdue. But i think due for this they decided to remove my access to paypalater which was very helpful for me for the time of grocery shopping. Kindly explain to me if i am right because surely i was not delay and i was always on time maybe yes same day as due date but never late.

AL Zameem

2 years ago

This app was so good in the beginning, later I have updated my new Emirates ID, and it showed it will be updated within 2 working days, but its been nearly a month still not updated and can't do any payment or transactions. Also tried contacting customer care still the issue is not resolved.

Sai Den

1 year ago

So disappointed. Till today the reverse amount to be reflect in my account is still missing. A lots of email I've send but no one can solve my compalin. Poor team, no action. Just they reply from our side is done. When i check my balance account nothing's there. Be careful if you using this app. If you got in trouble for your transaction. It so hard solve. As i experienced.

rahim shah

2 years ago

Very bad service i am using this app from more then one year and paying installments on time one time i late payment for 6 hours after that they blocked me for future loan... Wow really wow for your services you just lost a customer who is paying interest for more then one year and just for one late payment blocked salute to you guys... Keep it up

Shahrukh Shaikh

1 year ago

After updating the new Emirates ID , it's still showing that it will take 2 working days to activate your account. Now it's more than one month still they need some time to review.My app is also updated and I tried many times. Really it's very frustrating and waste of time. Still can't send the money.

Saffrony Spb

6 months ago

Don't use this fraud app ever for any type of international money transfer (with BOTIM). It's a fraud company. It's transaction fails multiple times. And everytime they will deduct the transaction fees which is non-refundable as per their terms and conditions. I already lost money twice. Deducting transaction fees for failed transaction is unethical practice.

Sheralou Palma

6 days ago

If there's a rating that less than 1 star that will I'm gonna rate. Why? Really it's been a month since I use your card to payment method on the other app. But I didn't receive any of your refund.. even answer me on my message you just only seen my message no one dare to explain or make me understand.. so you guys I DONT RECOMMEND THIS APP BECAUSE THE JUST LEAVE YOU WITH TOO MANY QUESTION.. EVEN MAKE YOU UNDERSTAND NO.. AND REALLY THE HARDEAT PART IS THAT IS UR MONEY BUT YOU NEED TO WAIT.

Safvan Kp

2 months ago

I used paby botim card for payment, and it was declined. But it's deducted from my account, after that I called customer service they said yes it was declined, then I ask yes declined then where is my refund, they don't have answer for that . They said we will investigate. What is this how can I trust this app. With in one day if I don't get my refund , I will be spread this details to media and public. Because same like me no one need to face this issue. This is money .if I mail no reply

Hare Vance

3 years ago

This app is good, I began to use it last year. at that time, I only use it for mobile top up. I am prepaid user of du, top-up with Payby is very fast and convenient. And recengly I find that there is a new option which can help to auto recharge. very convenient. At the same time, I find that this app has more and more fucntions. Now I can use it to pay AADC bill. Really fast and amazing. Looking forward to more functions and more incentives

Noorudheen kannur

2 months ago

Very bad service because when I am sending money in local account in uae that was taking 2 to 3 days or may be more Is there any use of this money when I have loss my to pay rent or expenses Please don't send money from this app please 🙏

AMIR BAIG

1 month ago

This is fake because I use almost 1 year but now my card use automatic wrong payment i request but they will not solve my complain so that's why don't use this app

R&M Travel

2 weeks ago

I tried to register 100 times since last week it seems that ur app is not working.. im fade up.. pls fix the issue..

TG Dickenz

1 month ago

The app is good for only a few transactions, big disappointment is that it doesn't support WPS transfers.. Please Payby update your app.

Moossa Amiri

2 months ago

so bad experience, its so terrible, if i have to give you all details with scaning my id card why should i use your app, ?! i use my ownd bank card 😑 my bank card app is more secure than all third party app make it easy like paypal to people use your app, with this restriction nobody use your app i also watch many people give 1 star thats mean your over restrictions is cause people hit your app, maked easy like paypal others way people will delete his account (like me) ✌😃

Roshan Belchada

2 months ago

It's my humble request to everyone don't install and don't do any kind of transaction through this app it my Worst experience. For International money transfer refunded after so many calls and mail it get 10 days call for spend AED 52 please don't waste your time , patience and hardly earned money.

MD Reyaz Ahmed

1 month ago

Dear Paybay Team, I have been using your application and find it extremely beneficial. However, I noticed that while the services are free for many users, Indian residents are not currently included in the free plan. As an Indian user, I request you to kindly consider extending the free access to Indian residents as well. This will ensure that we don't feel left out and can continue to benefit from your excellent services without additional charges. Thank you for considering my request, and I