Opendoor - Buy and Sell Homes

A Google user

5 years ago

The opendoor app used to display home information when you unlock, but now you need to jump through hoops to find out about the home. The bigger issue, however, is that the app now forces location data to always be available through underhanded means. I only gave you location data while using the app for a reason. If you have security reasons for needing it otherwise, make that clear, rather than forcing me to force close the app when it's been over an hour since I left the last home.

kimi g

4 years ago

Used to have no problem with this app, then today, we tried to look at a house we were interested in, and the app kept hanging up on my id. Couldn't verify my driver license after several tries. It's a valid TX license, not expired. Kept telling me to call, but I can't hear well on the phone. So because the app wouldn't let me look at the house, too bad. Not going to try again because who needs this frustration.

A Google user

6 years ago

I have used this app to view a few homes...ultimately, I have to say that it takes an incredibly long time to load and I have looked at homes on my laptop, left my home, made it to the neighborhood the homes are located in only to find that the inventory was not being reflected in the app. I have looked at the filters to make sure this was not the reason for the absence of properties. It is a very neat and innovative concept, but I am not to pleased with the overall user experience.

A Google user

6 years ago

tried signing in but every time it tried sending a code. it always have me an error message. I've heard these types of apps are terrible to but through due to the fact that you never just hear from a singular person and go around in circles trying to get everything done that needs to be fixed to make the house move in ready. Interesting concept but a realtor just can't be beat IMHO

A Google user

5 years ago

The app in itself is your standard realtor app. Must admit, the Opendoor feature is very nice, however, not many properties in our area can take advantage of it. Also a fan of discarding properties. Finding difficulties in placing an offer as you must do so via the app which is very limited and does not allow for adjustments like seller consessions, etc. Also, was unable to add the cobuyer's info as the app would not accept any email address in the required 2nd email field.

A Google user

5 years ago

Json parse error keeps happening. Driving me nuts. I cant figure out a rhyme or reason to it. Additionally, scooting the slider to a different spot in one home's profile makes the value you chose stick on the next house's profile (as opposed to the default value i would assume would show for that next home.) As far as the rest of the app goes, cool and functional - lots of thorough info. Easy to navigate.

A Google user

5 years ago

I give it 3 star until y'all revamp the app. It worked perfect listing all the open door homes . Then when you added the other homes for sale it gets confusing. I can no longer click on just the open door tab to see only those homes and it doesn't list them anymore. You have to been the neighborhood which is not good for people who may have never been to certain neighborhoods.

A Google user

5 years ago

Its not too bad. Marks house around you that you can go to and open with a touch of a button. When you are done you just close the front door and you are done. Easy to use and quick to unlock houses. The bad side is that it will only show houses in your area,(cities the app supports) i wish it was worldwide. There were some houses i found with an opendoor sign but it wasn't on the app, wish they were faster to add/remove them or at least show that its sold on the map till they remove the sign.

Kandyce Downs

1 year ago

My experience has been awful and we haven't even got to discussing price. It started with them calling me by the wrong name. Not a name linked to my email or one I entered. Just a random name. But hey, mistakes happen. I set up a meeting via Zoom. They failed to send me the link on time. They did not provide the meeting passcode and zoom would not let me join. I spent time uploading videos for them instead. Now the home assessment was cancelled without so much as a text or call. Not happy.

A Google user

5 years ago

App used to work every time - not any more. Since last update, app won't take me past the screens soliciting me to work with an OpenDoor agent. I am a Realtor. Incredibly frustrating that they took an app that worked every time and messed it up to the point that NOBODY can get in to their homes now. Great business strategy. App deleted.

A Google user

6 years ago

The all day, open house idea really appeals to my needs and my free time regarding time off which has been late evenings after work. I have only had one house that didnt not unlock out of about 10 houses. I have been prompted to call-in once or twice for security purposes to get the code but that is no big deal as I am not up to "no good." I've actually just taken the opportunity afforded to me to take my time & see as many houses as necessary in order to make a sound purchase. My complaint is the app having sooooo many glitches. It never works smoothly, freezes more often than not and just doesn't respond most of the time! It's such a good concept and that's the only thing that keeps me coming back and trying again.

aaron strain

3 years ago

Poor experience. Went to see a home listed by opendoor, they insisted there was a "keypad" to enter a code. No keypad. We stood outside for 30 minutes before tech support could help us (had to call them twice). They insisted there was a keypad, but nothing to be found. No wonder the listing has been sitting for so long! +2 stars because they were very friendly and understanding just incredibly slow and difficult.

Xiaorong Li

4 years ago

The app is so broken, a lot of issues, a lot of places need optimization. For example, many times after i select one day for my tour, it suddenly jump to a different date. And the feed, it takes forever to load, and if i view something else then go back to the feed again, then i need to reload the feed, which is pretty annoying. Plz hire some solid engineers and QAs to do the work!

A Google user

5 years ago

I was recommended by a friend to try this app in order to self-tour some houses and get to know the area before buying. So downloaded the app, checked my local areas, saved a bunch I could self-tour with my husband, and headed out for a drive. But guess what, the app completely failed. As I attempted to check for my favorites, it told me I wasn't logged in... So I tried to log in and it errored. Even when I did login, the app could not load anything. What a complete failure app.

Erica Anderson

1 year ago

Can't even get past the initial screens to look at houses. Several screens have a "that's right" button, but no other buttons in the case that it's not right. I'm not interested in selling my home, so I'm stuck and can't get in. It's like they don't want me to buy a house. Edit: after three attempts of circling through I was able to get in the app. But the Lot Size filter doesn't work at all, and that's our most important search criteria.

clara

11 months ago

Went to an open house that was listed online, posting made no mention that you HAD to download this app in order to even have access to the open house (digital lock). I downloaded this app. I had no option to schedule a tour. So either the seller royally messed up the post or this app is bad at linking tours to the listing. Stupid thing was, the place was lit up like someone was there. No one answered. Of course.

Tracey Clark

1 year ago

The overall concept of the Opendoor service is appealing and gives individuals more time in the day to check out houses. But, the application is a disaster. It took about 4-5 minutes to get through it and open one house. We were not able to open the next 3 houses in the area because the application would loop back to the home page or the sign in page (even though I was already signed in). We'd also get a message that the house wasn't found, even though it's listed on the website on my PC.