Notarize

Mikole Dorig

3 years ago

The first time using this app was easy. The second time, I've never been so stressed in my life. I am having to pay to start the 1.5 page form all over again for a name that wasn't added the first time. And the amount they charge, just take your documents to your bank. So now, I'm paying twice for something customer service just told me to go fix since he doubled back and said, oh nevermind, can't do that after waiting 30 minutes to ask.

youtub er

3 years ago

Protip: Don't pre-edit your forms if you are versed in PDF editing. I edited one of my forms on my computer when I finished notarizing the notary's city and state was overlapping mine. Luckily customer service was able to issue a refund (it took most of the day but I'm glad it was resolved the same day). I re-notarized with a blank document and everyone went smoothly. Only reason I deducted 1 star was that they save your credit info and there's no option to remove it. I spoke with customer service again and the provided me with a link for a formal request to delete information. Other than that I would use again specially during COVID times.

Krystle Courter

1 year ago

I just used this app yesterday, and I'm really glad I found it. I haven't had much time and recently decided to refinance my car. Let me break down the problems a lot of people have stated: the camera scanner IS a little finicky, but this is easily resolved by simply uploading your documents. It took me less than 2 minutes. My wait time to connect to the notary was also less than 5 minutes. Very friendly. Pricing is also clear: $25 initially, then $10 per signature after.

SJ Savarda

3 years ago

WOW!! I rarely review apps, but this is the first time I can remember having a great experience with a business transaction on the phone. This app has great software that makes this process SO easy. Fully automatic video call with a Notary a Public and she pulled up the document and edited it in real time on screen. Very quick and everything worked perfectly on my phone. Nancy (Notary) was extremely professional, very competent, and friendly. I'll always use this app for future docs - so easy!

Clark Carpenter

3 years ago

Garbage app. Avoid if there is another service. I was able to get the notary right away, but I couldn't share the document from the app itself. The help chat was no help - questions like, "do you have a pdf reader? Which one? That must be the problem" - it's 2021. I have five ways to open a pdf on my phone, but yeah, that's the problem. I ended up going on my desktop to share the document. Huge pain and time waster.

Joey Greer

4 years ago

I was excited to find an app that would allow me to use a notary in the convenience of my own home. however, I quickly became disappointed when I could not upload a photo clearly through the apps camera. The app refused to focus correctly. I tried taking a photo manually with my phone's camera and it worked fine, so it was just the app that refused to work.

A Google user

4 years ago

The point of the review and signing process is being able to read the documents, which is nearly impossible because the type is too small, and when zooming in you have move the text left and right repeatedly to read it. The app doesn't respond to holding the phone sideways. I hope there is a PC web interface because this one sucks.

A Google user

4 years ago

Helpful and easy to use. My only problem is that you have to close all other apps before starting a call or else the audio will not be received. I couldn't hear anything for 5 minutes before the notary on the other end suggested that I close everything and start again. Next time notify users beforehand to save time.

Chrystal T. Nelson, M.A. (The SoftWash Company LLC)

1 year ago

This site is wonderful! No more tracking down a nearby notary public, coordinating schedules and meeting up with someone else who also needs to sign a document in the presence of a notary! It's all done online, via audio-video, and takes only about 15 minutes from start to finish! Pricing is comparable to an in-person notary public fee, and the friendly service is just beyond convenient! I definitely: Recommend!

Corey

1 year ago

Failed 3 times... never trying again! This is not a quick or easy process, and there is no way for customers or notaries to control the in-app processes. I have tried using this app three times, and the final recommendation from the support team was to use a different app (Notarize Cam?). I am waiting for that link to try something new. Customer Support and IT were unable to provide assistance and can not override their own software to validate credentials. The developers have some work to do.

Patrick Cullison

3 years ago

Was skeptical after reading some poor reviews but did it eventually and it worked out fine. I was connected quickly to a notary agent and the process went smoothly and didn't take too long. I did it with my mobile phone and it might've been a little faster on a pc. Payment was even less than I was expecting and reasonable. Would recommend based on my experience.

A Google user

5 years ago

For once, something that was actually easier than it sounded. My notary was friendly, professional, efficient, and courteous. The app worked flawlessly. I was stressed out about the logistics and kept delaying doing it, but it was all for nothing. The process is much better than trying to locate and meet a local Notary. I would recommend it to anyone!!!!

Daisaku Kuze

2 years ago

Bad experience. Their notaries don't seem very experienced. They also bail out if they see more than a few pages. If I need to do remote, then I'd rather just do it with a local notary via Zoom. Also more cheaper and easier to just go in person to a local office. App is also crazy to setup and unstable. Doesn't actually save if you use the camera. If you took a picture of multiple pages and press back, everything's gone. Just do in-person or mobile notary. Local is still better.

one_love_x0

2 years ago

My overall experience with this app was stressful. The notarizing process was very quick and easy, 5 stars for that. My problem was when I logged in and clicked "sign document" I kept getting an error saying please try again. I was able to reach customer service (with a desktop computer, not the app) and they were quick to respond and helpful. After emailing back and forth a few times, they were unable to solve my issue. I was only able to get this to work through a desktop, NOT the app.

Thomas Rando

3 years ago

All I can say is wow, what a time to be alive. Beyond the app itself being really easy to navigate and convenient to use, the service is outstanding. No long waits, professional notaries (at least in my experience) and a near 24-hour service (which is really convenient when living in different time zones). I wish Google had the option for more stars, because this app would get it.

David Lowe

2 years ago

Great service and pretty easy to use. Saved me a trip AND an overnight mail fee. I had two issues. Using my Samsung G10, the sound didn't come through in speaker mode. That made it tough to hear. Looks like others have commented about this so app developer should take action. Other issue was that I was using a witness...so when it said is there more than one signer, I said yes but that was wrong and necessitated starting over with a new agent. A note about that in the app would be helpful.

Predrag Ilic

3 months ago

The signing procedure is pretty straightforward. However I would like to point out to a potential issue. The app will provide you with a first available notary that may be outside your state even though one is available. In that case, just exit out of queue and reconnect (official recommendation) until you find someone from your state. They also say that every state has interstate acceptance statutes that provide for the recognition and acceptance of common out-of-state notarizations.