neobank dari BNC Digital

Rendra Aditya

3 years ago

Failed whenever tried for face recognition... then what's the purpose?? Don't talk about internet connection, it's superbly fine! And when I tried to open an account it says I already have one but with different mobile number (WTH?!) This is my first time using this app!!! I love to hear an explanation, and I need a solution, NOT APOLOGIZE. Update: still no solution up until now. And still failed in face recognition. 2 weeks later I'll trash this if the problem still.

Austin Smith

3 years ago

I am actually very satisfied with the app. It is actually easy to use and convenient. The problem is, when I invite my friends to use the app open a bank account. I have invited quite a few people, but I missed the rewards twice. The app tracked that I have invited 27 people, but I only get rp 625.000. I Missed 50k from the 2 people I recently invited. What can I do to retrieve the money? I'm afraid, if the same case were to happen again (which I hope not) I would have to uninstall. Thanks

Rafael Zhang

1 year ago

Previously vouchers through coins exchange is never out of stock. Since some of the versions update, it's getting started to out of stock. Please bear in mind, this is one of your unique selling points if you'd like to get more new customers. So please don't stop the good things by spreading out the vouchers without hesitate to your existing customers. Otherwise you'll lose them from your hand. After you're aware of it and share the big portion quotas again, 5 stars completely for you. Thanks.

Suciani Supriadi

1 year ago

Apps very slow and laggy.. Can not use the neo fortune at all.. Just buffering.. Loading forever.. Can not exchange coin always out of quota. Last time there is no quota, it's still acceptable when you raise the number of coins to exchange for rewards, and give less free coins to collect, but now there is quota that finished so damn fast.. Not even passed 1 minute. 12.00 am already out of quota.. Just a few seconds.. Ridiculous👿👎

Hendra W

1 year ago

I am drawn by how pretty their app is. I also like the fact that it's free to do transfers. App is also very stable. Love the Neo Fortune feature, it makes banking fun! Suggestions for improvement: - Since fund balance gets added to Neo Account after maturity date of deposits, we should have the option to transfer between our own accounts (Neo account to Neo NOW). Having our Neo account showed up as transfer list is weird. - Online banking access (computers)

Fernando M

3 years ago

Let me give you a qualified review. I love this app so bad, fast and seamless. But unfortunately this 1 star should notify you due to this bug. I do fund transfer from other bank to my acc in neo, the balance is not updated. While i check in history that the fund is successfully credited. On the balance info is still not updated. It makes me can't do anything to the credited balance due to the balance info is still on the previous state. This is fatal and, please fix this asap Oneplus 6 adr.11

Brighitagitaa

3 years ago

Halo, I always fail to verify selfies with friends, lighting, cellphone position,and other conditions, I think it's correct, but why haven't I read it in the system? please give a solution because maybe almost 85% fail to verify photos with friends. Thank you.

Justin Kusuma

3 years ago

I'd love the apps. Cashbacks are plenty 👍 high interest rate; neo cat is also fun. But at first the UI a bit confusing. Why they are separate account saving Neo Now & the other? Why not just one... And because of the higher interest rate on Neo now, we should transfer manually everyday. I think u need to provide button to transfer 100% of the balance to Neo now

Jearaldy

3 years ago

the first experience of using this application was good, there were no problems, customers benefited a lot from the application system. but over time the profit becomes less. which is currently very influential on the high cost of coins needed to buy vouchers. the price is 10 times more expensive. sorry if the rating is small

Elisabeth Chrysanti

3 years ago

So far so good. Many fixing bugs and fiture get improvement. I think to take coins in town hall it's take about 30-45 minutes. And if we are busy with our things no time to do it. But actually quite worth it. I started with 0 and I lost all of my bonuses because don't know how this apps is working. But now I already get 0.5 gr of gold. So thank you so much. Keep it up.

Izatora

1 year ago

Great experience overall , very competitive rates for deposito. This bank is the best for investing. I also like the businness feature its very usefull.

Christelle Emmanuella

1 year ago

Been registering for about ten times. Still got rejected due to ID (?). Lot of complaints saying the same thing. Not cool

Muhammad Farih

11 months ago

1x KYC failed without explanation. 2nd trial still same, the face photo was wrong? 🤔 Dont care lah.. UNINSTALLLL

Nathaniel A.

1 year ago

UI change making things complicated. Usually I can see all my balance in one tap. But right now I need to go here and there. Bring back the convenience

Eva Grace Siagian (Gracie)

10 months ago

1x transfer out failed. 3 days have passed and still no update. Chat box cannot be accessed at all. This application is not helping at all. In the past I also ever had 1x credit card payment failed and it tooks days to resolve it. So disapponting.

Michael Sutoyo

1 year ago

Two times transaction failure; top up e-wallet and phone credit. No further confirmation for these transactions, the fund is directly debited, but the e-wallet balance doesn't increase at all. The app is getting worse!!! Need improvement ASAP!!!!

Poco

9 months ago

I like the app before. The new one is confusing, can't ask help about our neo's account. The new neo world is not fun at all. After bought another bacground, we can't still have the old one. Must buy it again if you wanna change background. That's very dissapointed. I choose No extend period of deposit but the result is principal by itself. So I can't withdraw my own money. This is very very very dissapointed Please, repair the app