Neighbors by Ring
May 31, 2024
More About Neighbors by Ring
Neighbors is more than an app, it’s the power of your community coming together to keep you safe and informed.
Safer Neighborhoods start with Neighbors
----
We love hearing from our Neighbors and we're always looking to improve the Neighbors app. As always, feel free to send your feedback to [email protected]
----
By using this app, I agree to Ring's Terms of Service (https://ring.com/terms). See Privacy (https://ring.com/privacy) for additional information.
Latest Version
4.4.4
May 31, 2024
Ring.com
IT Tools
Android
4,627,350
Free
com.ring.neighborhoods
Report a Problem
User Reviews
A Google user
6 years ago
well would work..but not available i guess for this area yet as the locator doesn't find my address nor does it find it when manually searching for it. seems to work with blink wireless camera thou as i saw on the app they were detected. I don't know if that means anything though. can't even sign up cuz it can't detect my address. can't do anything with the app if I can't sign up, so at this point it's worthless for me to use, maybe in the near future when it gets more popular and more updates
A Google user
5 years ago
If this app worked for other people then it might be a problem with my phone, but I trusted this app so when it asked, I put in my location, full name and email address. But after that, when I clicked "create account", the app crashed and kept immediatly crashing everytime I opened it. I even restarted my phone but the crashing continued. I can't help but be a bit worried about my privacy, or if this crashing was intended to cover up a misuse of my personal information. I don't trust this app.
A Google user
6 years ago
Uninstalled. Tired of alerts everytime someone walks down the street, rings a doorbell or a postal carrier, UPS or FedEx delivers a package and doesn't ring the bell. Posts suddenly disappearing is also a problem. I am convinced I do not want on of Ring's over priced door bell buttons. Recently I gave this app a second change. I would think I know more about where I live then this app does. But it keeps wanting to place me at a nonexistant address. So it is deleted again.
A Google user
6 years ago
Downloaded this by referral of a friend. The app itself is fine. I too have referred 20 people, in hopes to earn the credit to buy a RING doorbell, but have only received the credit for 9. The credit for those 9 were instantaneous, but have yet to receive credit for the other 11. I emailed RING and they told me some B.S. that it could take 30 days to receive the credit due to "high demand". They now have 20 people who downloaded their app, and I still don't have enough credit to get a doorbell.
A Google user
6 years ago
So far this has proven to be obsolete in the video area. its buffering reminds me of windows 92 ( yes 92!) it lags terribly and if it weren't for the informational part of the app I'd hit the uninstall button quicker than it downloads a 30 sec clip ( way quicker) . fix that and ill change my review and you'll get the " missing 🌟".
A Google user
5 years ago
I don't know if it was an update or what but I'm finding the app has been hard to navigate lately. I can't find the satellite map, videos, or all the things I liked about it before. One time, the first screen that came up, showed a crime on or by our business. Next thing I know, it disappears and I can't find it after multiple times trying. If this keeps up, I'll end up deleting it.
A Google user
6 years ago
I am in the process of converting over to ring products (coming from dropcam) and stumbled upon this app. It looks like a great start and even got a new alert about a crime nearby. Great idea with features that made me happy I started looking into ring devices. I am looking forward to seeing more good things and developments! Crowd sourced neighborhood watch! Excellent!
A Google user
6 years ago
POOR SECURITY... too risky for me. This app can: -- access your contacts. -- locate your device, track and capture your movements. -- take pictures, create videos without your knowledge. -- access all docs, photos, movies, downloaded files on your device. -- write to your storage, thus, modify any documents, photos, movies, downloaded files, and delete them. -- stay active when the device is locked, a drain on your battery. VERIFIED BY SOPHOS SECURITY Fix these and a great app.
A Google user
6 years ago
Every time I scroll down through the posts people have made, and a video frame comes into view with something for me to watch, the app automatically opens a full screen window playing the video sideways. When I tilt the device sideways to watch it, it exits fullscreen and goes back to a sideways menu. When I tilt the device to portrait up and down mode to get back to the menu, I can only scroll sideways through whats posted, at an impossible reading angle. As soon as I tilt my device straight up and down again, if there's a frame that has a video in it, it'll automatically hijack the device to pop up another full screen video to play what was on the feed. It's a never ending cycle with no option to stop auto play of videos in the settings. Basically the app is unusable in it's current state on my device.
A Google user
5 years ago
Terrible. I've tried on multiple telephones to create an account but can never seem to get past the " Enter Home Address" screen without getting a message to check my internet connection (which i do and am always connected and can do anything/ are everything else via my internet connection except this). This has been going on for roughly 4 - 5 months. I originally try but to no avail... very frustrating to say the least.
A Google user
5 years ago
Giving 2 star due to a major issue. The address in my Neighbors app is incorrect. It is accurate in the Ring app but in Neighbors it's inaccurate. Tried many troubleshooting steps (clearing cache, data, deleting/reinstalling with no success. I was going to create a new account but can't because my email is being used up with the incorrect address. Again, it's listed correctly on Ring's end but not here.
A Google user
5 years ago
Haven't tried it much yet but serms distracting video ads take up 1/2 the page. One question you must answer ALLOW or you cant go on. Confirm ALLOW and next works. How does one get rid of the weeks old alerts without deleting one st a time. I'll keep it for now. If i can get past some of these issues I'll come back and up the rating. I understand the ads. But these are large and video. Disrtacting and the map is very small.
A Google user
6 years ago
The site ALWAYS has a hard time loading, cell phone app or computer. I thought it was my garbage Sprint cell service but it has difficulties regardless. Now the app on laptop wont even load at all more problems to deal with. And that stupid BLACK BAR they have along the bottom of the screen when playing a video, on android, makes me ANGRY. At least make it smaller or transparent. It takes up ONE THIRD of the screen. UNACCEPTABLE! When you pause the video it WONT disappear, if you want to take a screenshot of something in the lower THIRD of your screen you must time it just right and screenshot as the video plays. RIDICULOUS!
A Google user
5 years ago
App has been working better lately. The app is great when it actually opens. it's a perfect way to communicate with your neighbors and help eachother stay safe. Unfortunately every time i get a push notification from the app it never opens. I am usually not able to open the app to see any info for about 30mins. Which defeats the purpose when something important happens. This needs to be fixed.
Jerry Wang
1 year ago
Worked fine at first on Android, for a month. Now, can't access feed, can't add a neighborhood. Those settings/features are simply nowhere to be found: Opening the app just takes me to settings, and that's it. Still get push notifications for areas outside the neighborhoods I originally set. Very frustrating UX. Uninstalled.
A Google user
5 years ago
Great idea except everything about actually watching a video is awful. Won't stay in full screen, glitchy as soon as play is pressed, can't pause to look at faces or it will buffer/exit/freeze the app/get stuck on the time for far too long, no slow motion, can't change address to second home, loading videos seems to highly tax the app, and more. More, problems than that. Very frustrating and disappointing. No noticeable improvement on updates. Great idea, awful app.
A Google user
5 years ago
The app itself is pretty good, I've never had any problems with it downloading, notifications etc, except that I can't "like", if I so choose, the original post but I can "like" on the comment. If I am ever able to do that I will upgrade to five stars. I also like that people who don't intend to buy this setup, can still watch what's going on in the neighborhood. Some of us, are on fixed incomes such as disability, and have no room for any "extras" , ie: the bell AND subscription to a service!
A Google user
5 years ago
I like all the alert on crime and safety. I wish you all had a search option. When there is a post I want to go back to, its time consuming to scroll through everything before finding. Every app should have a search field. If you have one I haven't seen it. Either way that portion makes it less user friendly. I love the dog portion of this app especially location aspect. The communication between neighbors is a bit frustrating because i posted a message to a neighbor but never got a reaponse.
A Google user
5 years ago
I've spent hours upon hours on this app and its functionality... I've had a ring doorbell for a long time and I've had my fair share of issues with it. When trying to use neighbors ,I set it up and it placed my address in a different city. The most frustrating part is that you cannot change it or update it in the app or online. I spent hours going through every article and knowledge base they have, and just spent another hour on chat with their support! They can't fix it. Not renewing plan!
A Google user
6 years ago
Love the concept and I am guessing most good reviews are speaking of the idea versus the application. Unfortunately, like most things RING it's done a bit half-assed. The notifications are random and, maybe most frustratingly, you can't expand or zoom in on videos your neighbors posts. It's a very clumsy and limiting app, albeit a simple interface, but could be so much more. Kudos to RING for allowing non-RING content to be shared on the app.
