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NB|AZ Mobile Banking

September 18, 2025

More About NB|AZ Mobile Banking

Managing your finances on the go has never been easier with the National Bank of Arizona Mobile Banking app.¹
Personal banking features

Account management
• View account balances, details, and activity across accounts
• See your free personal credit score and report
• Apply for new accounts
• Review statements and notices
• Export transactions options

Payments & transfers²
• Send/receive money with Zelle®
• Transfer funds, pay bills, and send wires
• Mobile check deposit

Security & card controls
• Use biometrics for sign-in on supported devices
• Lock/unlock cards instantly
• Set up and manage security alerts

Rewards & offers
• View credit card rewards
• Discover personalized offers

Self service
• Find a branch and ATM
• Schedule travel notifications
• And more

Business banking features

Payments & Transfers² ³ ⁴
• Pay bills and employees
• Send and receive wire transfers
• Use Zelle® for business payments
• Send ACH direct deposits
• Mobile check deposit
• Edit or cancel payments
• Review payment history

User management⁵
• Manage users and permissions
• Reset passwords and access
• Receive personalized activity alerts

Invoice & Get Paid³ ⁴
• Create and send invoices
• Share payment links and QR codes
• Accept cards, ACH, and Apple Pay

Security & authorization⁶
• Use biometric sign-in
• Multi-factor authentication (MFA)
• Enable dual authorization
• Manage alerts and secure messages

To use the App, you must:
• Have a deposit, loan, line of credit, or credit card account with National Bank of Arizona
• Have a compatible mobile device and U.S. phone number
• Be connected to Wi-Fi or a mobile internet data service**

Have a comment or question? Email us at MobileBankingCustomerSupport@zionsbancorp.com.

**Message and data rates may apply. Please check with your carrier for details.

1 Mobile Banking requires enrollment in Digital Banking. Fees from your wireless provider may apply. Please refer to the applicable Rate and Fee Schedule (Personal or Business Accounts Schedule of Fees or Service Charge Information). Subject to terms and conditions of the Digital Banking Service Agreement. Trademarks used are the property of their registered owner and National Bank of Arizona is neither affiliated with nor endorses these companies or their products/services.

2 U.S. checking or savings account required to use Zelle®. Transactions between enrolled users typically occur in minutes. See your Zelle® and Other Payment Services Agreement for more details. Standard text and data rates from your mobile phone carrier may apply. Available services are subject to change without notice.

Zelle® is intended for sending money to family, friends, and people you know and trust. It is recommended that you do not use Zelle® to send money to people you don’t know. Neither Zions Bancorporation, N.A. nor Zelle® offer a protection program for any authorized purchase made with Zelle®.

In order to send payment requests or split payment requests to a U.S. mobile number, the mobile number must already be enrolled in Zelle®.

Zelle and Zelle related marks are wholly owned by Early Warning Services, LLC. and are used herein under license.

3 Wire Transfers and ACH Direct Deposit require enrollment in each service. See the Personal or Business Accounts Schedule of Fees for fees associated with each service.

4 Feature availability for business users is subject to user Entitlements.

5 User Management and certain administrative capabilities are restricted to Customer System Administrators (CSAs) on the business profile. Other conditions may apply, such as if the business has enrolled in Dual Authorization for certain transactions. Refer to the Digital Banking Service Agreement for more information.

6 Approvals are currently applicable for businesses who are enrolled in Dual Authorization, where two business users are required to complete certain transactions (one initiator and one approver).

Latest Version

Version
8.0.22
Update
September 18, 2025
Developer
Zions Bancorporation, N.A.
Apps
Finance
Platforms
Android
Downloads
80,091
License
Free
Package Name
com.mfoundry.mb.android.mb_nba_pb
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User Reviews

Az Sadler

3 years ago

App was great until Android updates yesterday. A couple of hours troubleshooting and still get application failed to load. It was really nice not having to fire up the laptop to bank. Help so.... the next day it was fixed. So it wasn't just me.. Good job.

Nancy Baldwin

3 years ago

Mobile deposit almost always rejects business checks saying the amount doesn't match. Have taken the photo of the check multiple times and gave up. Now have to go to the bank! Infuriating! Why don't you call Bank of America and ask if you can license their app that NEVER FAILS!!!

Dan B.

4 years ago

Was working, now completely unusable for making deposits (which is all I use it for). The problem is with the camera. You take the picture then the program makes it high contrast to the point the software can't read the check. This is something new as I've been using the program for over a year. What really is frustrating is that there is NO support email to contact them at so that's why it's such a low rating - don't want to spend a bunch of time on the phone so if this gets their attention, great. Would love a follow up on what to do. DOES ANYONE IN SUPPORT READ THESE REVIEWS?

Kim Thomas

4 years ago

This app is terrible it crashes alot and says the password is invalid although it is not, Update new app worked great for a few months now it won't load no matter how many times I uninstall completely and reinstall. I have other financial apps including a banking app where I have another account and I don't have any issues with those apps. Again this app is terrible!

Chinua

1 year ago

I am a customer of several years and for the first time in a long time the app has been acting really strange. I have not been able to deposit a mobile check and I had to uninstall the app and now I'm trying to install the app, and it's not working. I have almost perfect cell coverage so not sure what's going on there and their muscle connected to Wi-Fi.

Nathan Brooks

1 year ago

I usually check my account activity each morning,,right now it hasn't let me log in for 5 days,just boots me out,I've unistalled and reinstalled afew times,says it has bug,try updating once fixed,how do I know when it's fixed.having to go to ATM to check balances, ask clerks if they knew,they had no clue..very frustrating,,on the verge of switching banks if this isn't resolved this week

Candi Mcleland

4 years ago

I only have one negative thing - I'm scroling down looking at my transactions. Once I click on something, on purpose or otherwise, it shows me info for that transaction. All's great til i exit that transaction. This is where i get so frustrated. The page starts all the way back at the top of the transactions, & I have to scroll again to where I was. Other than that, no other issues. until 9/8/21 Now i can't get app to open. some kind of error so i deleted app & reinstalled, still can't get in

dee brenfleck

5 years ago

This app absolutely sucks!!!!!!!!!! I can't tell you how many times I have put my correct login and password and I still have to call in to have them help me. And half the time the tech people don't even know what they are doing! And then have had to uninstall so many times and then reinstall but half the time I have to wait for it to install. One time I had to wait for two days before it would install. Again this app sucks!!!!!!!!!!!

Sage Harvey

4 years ago

I used to love my NB Mobile app, never had any problems with it. Now, "Mobile deposit failed!" is all I see when trying to deposit checks since the update in early July. I can check my balance over the phone, don't need an app for that. The mobile app is useless without the mobile deposit option.

NO

4 years ago

Like the new app with the exception of two things..... 1.....miss the pin # for quick log on, especially when passwords are often misspelled on small phone keyboards. 2.....old app seemed to be easier to read first part of transaction to know where it was. This one you have to tap on it to get past all the numbers, and then it takes you back to the top of the list instead of where you left off. Other than those it's great thanks!

Zulu Mike

1 week ago

I am not a fan of being charge 9 dollars a month for using this bank. the App is pretty smooth and user freindly though.

Jeannie

2 months ago

Edit 06/29/2025Here we are agian with another update that is worse than what they had. I don't want to see numbers on my posted transaction, I want to see who it is. I don' want to open each one to see it. the same with pending transaction I want to see the information now not when its posted. How can i stop a fraudulent transaction before it post if i can't see the information

Kelly

2 months ago

I've been with NBA for 18 years, great bank! The app is decent, everything at a glance/click...however I just downloaded the update, everything looks different and I can get used to that but it won't let me turn on the "running balance" and I don't like that at all! It's not that I can't do the math myself, I just got use to not having to. Why is it an option if it isn't going to work? Update: When I checked my account today the "running balance" is now working as it should. I updated my rating.

Russell Kuck

5 days ago

Bill pay, is way slow compared to other banks and credit unions I have paid Bill's with. Meaning it takes a week to pay your Credit Card bill at $4k. But I have never ran into this problem in the past. National Bank of Arizona does offer at a fee of $14 to pay it right away. But others like American First Credit Union will pay it within a few days. other then that National Bank of Arizona is fine. just don't pay bill with them. /rk

just me

5 years ago

This app SUCKS!!! I can't log in, there is an error, I know my user and password is correct, it just won't let me access, why I have to call the bank every time I need to check my balance and transactions? Called the bank, they couldn't help with this problem, uninstalled and re installed the app, still have the same problem!

Robin Laber

1 year ago

App has been great until two days ago. Now when I attempt opening it, it crashes. I've cleared cache. It opens once but next time it continues to crash. I uninstalled the app. After reinstalling, it crashes when I attempt to open the app. I can use the web-based banking. Nevertheless, doing so is more cumbersome. Thank you.

Jonathan Garcia

4 years ago

Yeah, it's not usable. I can't log into my account through the application. ( When I know my credentials are correct) The only way I can access my account is through a desktop or an internet browser. This update simply doesn't work. In the past, (2016-2018) or before the update. It was a great app. I was able to manage my accounts easily. But now it just won't let me into my account.

Savana Case

4 years ago

The authentication process I had to do after the app updated was ridiculous, it wouldn't let me choose the mobile verification and made me use my email. It took forever for the email to send and by that point I thought I'd just try and resend it. The original email chose that moment to finally send, but because I had tried to resend it, the code was completely useless. I got a super vague "please wait a short time" message. Does that mean 10 minutes or an hour? Come on guys

A Google user

6 years ago

Extremely difficult to figure out. With help of comments found the "deposit" option on the "+" at the bottom of the app. Then I had to figure out to click the green checkmark to confirm to accept the check image(I thought the green checkmark was them saying the image was captured). Not user friendly at all. I tried using the back arrow to get back etc then the check image disappeared.

Berlon Burch

2 years ago

The application works great, there are a few features that could be better. I run ad guard on my phone to stop the annoying ads. And that interferes with the biometric login and the regular login which will then prompt you for a one-time passcode. Even clicking the I use this often. Check box is still would ask me for the one time passcode. Just go into adguard and remove the app from protection and everything will work as expected.

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