Namecheap

r c

1 year ago

A user experience NIGHTMARE. A giant steaming pile. Unbelievably bad. I cannot properly explain in words how bad this app and their website is but I will certainly try. If you are in the middle of a giant "beast mode" search with a nice long list of names (just being creative) and you hit generate and after 20 minutes of waiting for it to load, you get logged out, then you lose your fkn progress!!! I have lost so much time trying to search for domains that I literally don't care anymore.

Christopher Cooper

2 weeks ago

ridiculously frustrating to use... low effort put into developing this product.

Dylan

3 months ago

Like everyone else says, they don't use the standard for 2FA and instead force this useless app that doesn't even work. edit - and now it says I have 0 domains

Maha S

2 weeks ago

Comically bad. Embarrassingly bad. Take the app down. It gives you guys a bad name.

Ian Daniel

3 months ago

Not fit for Purpose using 2FA. When logging in the OTP screen disappears once I've copied my OTP and returned to the app. Please fix ASAP.

Tara Poetic Phillips

1 month ago

Horrible!! Only a single feature. Choose existing domain or find a new one. From there you can years to your contact.

Jordan

9 months ago

I have been a customer for over a decade but the lack of reliability of this app is making me question that. Just now I was exploring a new domain and was shown a discounted price. I intended to purchase 10 years and when I made that adjustment my cart showed total at discounted rate. It wasn't until I added the payment method that the price suddenly increased tenfold. Had I not noticed I would have been grossly overcharged compared the to price listed on the previous three pages. Predatory.

A Google user

6 years ago

I wanted to login to Namecheap to renew my domain, but I needed to authorize login with the mobile app first. Imagine my frustration when I can't login to the app at all. I just reset my password so it can't be that. I read the comments, cleared cache and all the data and it still doesn't work. Excellent. Now I have one more chance before I reach the limit for requesting two-factor push notification... Why do you make it so hard for me to pay you... Yours sincerely, your loyal customer

Blake Dickeson

2 weeks ago

Would be nice to have other features than just paying for the domain. How about access to private email?

ভূতের গল্প

6 days ago

background not working closing, idiot developer, login disturbing. 😡, time waste not features, in appreciate apps, Google should remove it.

Bo Diederichs

2 months ago

I would never ever recommend this scam and rip off to anyone. they will take your money then suspend your Domain 5hen you jump thru there hoops to finally fix it then the registrar will suspend it too both with no reasoning as with me I had not even had a chance to set it up or use it yet. Then nobody will help you fix it let alone explain it. I WILL NEVER USE THIS SCAM AND RIPOFF EVER AGAIN.

David Uccelli

1 month ago

It has stopped allowing me to search for domains?? Now I can only look at the domains I bought. love namecheap but this app is dreadful..

Valer Huszar-Oakley

2 months ago

I didn't seem to have the same issues as others mentioned with the 2FA when logging in. For reference I use proton to manage my login, it automatically copies the OTP to my clipboard when I select one of the saved options that populates at the top of the keyboard(google). There was a brief stutter and for a microsecond a white screen with some black text appears, but the login succeeds. I would like to see some more options, access to other services like Private Email etc.

Pavle Mutic

3 weeks ago

Updating my comment after several years, and I have to give it one star, again. Every time I try to view the list of purchased domains, nothing is displayed until I refresh the page. Now, even the refresh doesn't work, and I am unable to see and renew my domain. The app has always been operating with the bare minimum of functionalities, but now it's finally completely unusable.

Jim Evans

3 weeks ago

used to work great, now it is like it doesn't fit my phone display correctly. s25 ultra I cannot see the top part of the app and I had to hide the navigation bar to be able to hit the purchase button. frustrating

A Google user

5 years ago

I try to add 10 years to my domain, but I constantly get this error "The total amount of your purchase is not confirmed. Please wait or go back and open this page again". Nothing I do seems to work. Additionally, adding 10 years (one decade) doesn't seem to even be an option on the actual (mobile, at least) website. I logged on with my computer and everything was fine.

James King

5 years ago

I downloaded this app as a quick and easy way to search for and purchase domains when ideas hit. However just going to the website is more reliable and less frustrating. This app is broken more often then not. Today domain search isn't working, before that payments were broken, before that login was broken. It's always something. This should be the simplest, most straightforward app, but the UI is total nonsense and it's always broken in one or more ways. Just pull the app, Namecheap.