Lola Basil
4 years ago
STILL HAVE THE SAME COMPLAINT!! I love this game...the graphics and storyline are awesome..there are no irritating ads to watch and I only wish they would add a feature to win coins...like watch a vid, daily spin, or after a few levels win a few coins...I've been playing for a couple of years now...for a free game it's awesome...but c'mon there HAS to be an option to get coins BESIDES BUYING THEM.
A Google user
5 years ago
I initially enjoyed this, but for quite some time now the levels are ridiculously hard to beat and I can't get past level 143 at all. Just like all the other similar games, they suck you in to get you hooked but then make it impossible to advance without spending a fortune on powerups and extra moves, which I refuse to do any more. And since having to replay the same level 30 or 40 times trying to beat it, ceases to be entertaining, I'm just going to uninstall it.
A Google user
6 years ago
UPDATE: i am uodating my rating to 5 star as the support is really helpful in reinstating my loss progress.. i never experience such a fast reply.. thank you.... the game is cool, but the need to purchase is a minus..some levels are impossible to finish without purchasing/using a boost.. the price of boosts are a little high at 9 coins.. okay im updating my review.. ive been playing this game for almost 2 years.. and there is no more dissapointing thing than losing your progress..men!! i got reset to level 1..i am already playing your elite stages (whatever it is called) .. can someone reinstate my progress..pleaseee
Rebecca Allen
1 week ago
How do I save my progress? I'm at level 151 for the second time I lost progress 2x. I enjoy the game a lot. Thanks play store.
Tammy Bullock
2 weeks ago
I have been playing for a while now and I've never gotten bored with this game. The free booster you get are awesome. The unlimited life's makes it easier to keep on climbing the levels also it has a good storyline
A Google user
5 years ago
I like the game very much but, it seems to be stuck on level 94. I Every time I try to play it it tells me I have to wait 5 hours and whatever minutes. When I go to check on it after 5 hours it doesn't change. I keep getting notifications about 4 more levels and I seem to be stuck.
Ann Taylor
3 years ago
It starts out fun, then there are to many problems 1 you start having trouble connecting to facebook, 2 then you have problems with playing videos for free lives or boosters, 3 half the time you don't get your rewards. 4 when you try to get a hold of the support team it's always the same thing , we're sorry you're having trouble with mystery match. 5 when they do get one thing fixed another messes up. SO PLAY AT YOUR OWN RISK AND GOOD LUCK. DON'T WAIST YOUR TIME PLAYING. IT WILL PISS YOU OFF.
A Google user
6 years ago
Actually like this game... It's pretty smooth running, and they DO NOT throw adds in your face after every single round 👌👏👍 The Only reason I gave it a 4 ⭐ rating, is because the storyline isn't too exciting, and I'd like to be more involved in the clues and things like that🤔.. But, I would definitely recommend this game to ANYONE that likes ANY type of Jewel matching games like this 😊
A Google user
4 years ago
The storytelling is excellent, the characters design flawless, charming. The puzzle-solving and Jewel matching makes one use their brain, the cases get detailed information. Well thought game the designers put time into it. I do enjoy this game but I am at level 38 been there for 2 days going on 3 days and because of this I am uninstalling
A Google user
6 years ago
Good game..But games like this kill it when your force to pay for more moves...I can understand the power gems but I don't need them to keep going..I just want to have fun and play. Having to worrie about 5 lives you get sucks. I love the challenge but if I have no more lives I have to wait for recharge or spend money..there should be other ways for these games to make money after a while it's just a money grab game. You get nothing special when spending ur money on phone apps sorry...that's my problem with these games.
Julie
1 year ago
I've been playing this game for about 3 + years. I have made it to Level 1017. Need 46 marked gems. I can't get anywhere near that many with so few moves. Seems unbeatable without spending money. I have suspended playing many times because of this type of scenario/frustration. I have appreciated the unlimited lives, but with no gold that doesn't help.
GWEN
2 years ago
I truly like the game but the difficulty of the levels is frustrating! There aren't enough moves to accomplish the puzzle and it makes the game less appealing. Edit 12/10/21: This game has definitely improved! The many resources that are given and unlimited lives makes it very exciting and fun to play.
Sherry Terhaar
4 years ago
On the puzzles where you have to collect the marked gems, etc. it doesn't count them all. I noticed it and have made a point to watch whenever I make a move. It's either a glitch that needs fixed or it's deliberately doing it to keep you from advancing. Also, those chess pieces that immediately cover over and erase the special gems you just created - that's a really low thing to do. Especially when it's the ONLY way to get rid of them. Otherwise, I like the game.
A Google user
5 years ago
I love this game and the graphics are great but it's a little slow loading and the game board is slow to respond and completely unresponsive at times which makes the timed games really frustrating. The best feature was the two days they gave me of unlimited lives and I could play as long as I wanted to.
A Google user
5 years ago
I have been playing this game for awhile, I lost interest when the desktop version became unavailable, but have returned. I want the levels to be challenged, and I won't spend any money, but level 1060 is unbeatable and has me ready to uninstall the game. Ususally the boards recognize when someone has been at a particular level too long and the drops get a lot better. There are simply not enough moves available to beat this evil eye and then collect 50 special gems afterward without bonuses.
A Google user
4 years ago
The game is fun and very addicting, I dont like that you cannot play it offline and save your progress. Some of the levels are extremely frustrating but for the most part can be passed withing 10 lives. The lives should be a bit more as you climb levels because at a point it is nearly impossible because the colors of the gems you need are not enough on the board.
A Google user
5 years ago
Completely free to play. One rotating evet costs $3, but it's never the only event and doesnt affect the main game at all. Most events arent side quests, they're bonuses for advancing levels. Only one is a side quest and it brings an extra storyline and is free. Extra lives cost money, but you have 5 and they replenish fast enough and the time for a new life remains the same no matter how far you get in the game. Ive played for a year for free. Ads are minimal and usually skip after 15-30 second
A Google user
4 years ago
Love this game: graphics are beautiful, tasks are well designed, and there is enough variety to keep and create new interest. Plus I can now add that Outplay's customer service is phenomenal. UPDATE: My game suddenly stopped allowing me to make purchases and could not be fixed despite months of advice from customer service, so I unfortunately had to delete the game.
Ann Primozich
3 years ago
Changing my review from 5 stars to 1 until my levels are restored. I had a phone issue, my phone was replaced with the exact same phone & now I cannot get on this game at the level I was at no matter how I try....and YES, I was connected via Facebook b4 my phone issue. Can you assist??? I believe I was on level 300 - 400+. So disappointed right now, I loved this game. Played every day. Help!
Vee Rose
2 months ago
I still love it! - playing since it's start date; so nice to have options for buying boosters but even when that's not an option they are so generous! - frequent mini games/tournaments for winning boosters...I am always amazed at how clever the newest levels are...yes, some are diabolically tricky! - but within each level there are always special workarounds...which I enjoy finding. Sometimes they surprise us with extra free play hours/lives, which is just great. Thank you OutPlay!