Dominick
4 years ago
One of the best mobile banking apps out there in Ghana. Whether you are a client of GTBank or not, you can sign up and transfer MoMo to all networks at no charge. They take the exact amount you want to transfer (eg.100 cedis) and transfer that exactly without any sevice fees nor deductions from the transfer amount. Myghpay app is actually the best.
Samuel Adanu
4 years ago
I am yet to use the app to pay for a product or service. I suggest you make it possible for users to delete entries in the TRANSACTION HISTORY section of the app. Users should be able to clear the transaction history if they want to. Make the buttons/links more sensitive to touch.
Joseph Boakye
3 years ago
App used to be great but not anymore. I recommended someone to send cash to me two weeks ago but money is still pending. Every blessed day, we call their customer care and they will tell us that the money is in a queue. Who really does that ? Two weeks now. What has pushed me here today is that Vodafone to mtn on myghpay used to be free but they now deduct 20-40gh from the amount you send. This is bad
samuel opare adjei
3 years ago
If you want to get heart attack, blood pressure high, headache ect. Use this app when they debit your account and failed transaction you will understand.(forever) my money is lockedup for couple of days and calling them is now a waste of time.
Emmanuel Asante
3 years ago
Your app was one of the best money sending apps in Ghana until the introduction of the E-Levy. Now the telcos have agreed to reduce their transaction fees from 1% to 0.75% and when a transaction is being made you still charge the old 1% for the telcos. Why is that? And again you charge service fee which was previously not there. This E-Levy has become advantageous for some merchants paa ooo
Junior Martial
3 years ago
What's the need in using this app if your money can't be retrieved... I sent money to a customer using this app but the costumer called to inform me that she hasn't received the money yet the money was deducted from my account. I tried calling you (ghpay) to complain about the situation but no one answered my calls... Kindly retrieve my money for me cos it's been on depending since Monday
Acheampong Collins
3 years ago
I signed up, that moment was great. But, unfortunately, can't log in again. Have reset the password severally, but to a naught. Always, the email and password are invalid till date problem unsolved. How come?
Yaw Kyeremeh
3 years ago
I don't serious like this Application because, it doesn't allow a user to edit thy Name or email address Add extra security layers enable this effect because 1. One might like to change from nickname to an official address 2. Lost email address password or email mighty get hack therefore..... the need to update the said email address for same security reasons. Get stars after considering this.... how the scan & pay must be strengthened too.
A Google user
6 years ago
This app makes transfers across different platforms and service providers so easy. At first you couldn't confirm the recipient when doing mobile money transfers, but that's been fixed now and has improved the extra convenience the app gives. Great job.
Chris Hammond
5 years ago
It's good. Back end stability seems like a little bit of an issue sometimes generating errors sometimes. Biggest problem though is that for mobile transfers, you cannot put a custom note makes this limited use because some MoMo payments require a custom note.
A Google user
5 years ago
Great app though.. Kindly work on the Reciept part. After transaction are done for instance making official payments, after the final step, it should be able to show u a full receipt.. Even when you go to Transaction History and u click on view Reciept, it only tell you downloading and it never does Kindly work on that for us. Thanks
CANAVARO # 225
1 month ago
very Good application but I don't like 😞 that watermark. so please try do something it please 🙏
He lives Multimedia
4 years ago
Beware. If could give negative I would have gladly done that. They live opposite their name. The worst customer and technical team I have ever seen. If you are not luck and your transaction is not successful note that you will get back Weeks after. So if the money you sending has an urgent need then advice yourself. If you call them consistently for your money they will blacklist your number so that you can't call them. I don't know whether it intentional. Dont say i didnt tell you
John Tamakloe
1 year ago
Allowing multiple payment options for myghpay app. As we all know, in today's fast-paced business world, people often use multiple SIM cards for various reasons. This includes individuals who have different business lines or those who have multiple sources of income. In fact, it would simplify the payment process for users, reducing the need for them to constantly log in and out of accounts or create new ones. I urge myghpay app team to consider implementing this feature to improve the app
Bernard Foster
3 months ago
The app promised greater things; but failed processes, verifications, etc nkoa. It frustrating 😑
A Google user
6 years ago
Very very poor customer service. I will not recommend this app to a friend. I don't know when my transaction will go through and when my money will be locked up. It took them forever to refund my money for about four transactions that didn't go through. Remember that they are a lot of very good banking apps there. With my experience with you, I don't think you are ready to compete...
M Os
4 years ago
I wanted to give them half star. Worst app ever. My 2020 GHC has been stuck with them for over a week now (since April 29) cuz the app didn't send the money to recepient even though the money was deducted from my momo wallet. I've made tons of calls to them only to always hear "it's pending, we r working on it". I've planned on suing them next week if I don't get my refund and they'll pay my money with interests and court cost. Never use this app for any payment more than cedi. Not worth it
TranzNet Computer Solutions
2 years ago
Great idea, but there's more room for improvement. You can't remove an existing wallet. What if you change your number? And also the rate at which failed transactions are refunds is very poor. It takes too long to resolve such problems. On the othere hand the integration of AIRTELTIGO and the app is very poor. Your money get stuck all the time. In all the, the idea is awesome but the execution is very poor. If they can work on these outline problems, then it would be great.
Raphael Senyo Elliot-Gligui
2 weeks ago
Has so many problems especially with the login process
Edmund Kuuku Odame
2 years ago
Terrible app, My transaction has been pending for more than 2 weeks now. It's been deducted from my mobile wallet I've reached out countless times and gone to their office yet the issue is still the same. I would not recommend it to any user. Its probably best to even close my bank account