mydlink

A Google user

6 years ago

The d'link app is totally unsatisfactory. It rarely works as it should. even though it's sending me notifications that I want to turn off, it tells me that it's unable to connect to the device. There is no user's manual that really provides any good information. Even the websites provide no information. If you have a frequently asked question you may get some sort of satisfactory answer, but I doubt it.

Kevin M (kjm)

4 years ago

The latest update forces you to create an account. I don't care for the lack of web interface, but you could get to some settings from the app. At least the camera has ONVIF, however the image is terrible compared to the app, weird. I'm sure the D-Link camera/app/cloud combination is great for those with enough internet, money, and a disinterest in technology; but it does not work well for me.

John Stulpin

4 years ago

Was good until update. Can't keep my cameras at the resulosion I want. Keeps switching it back to lowest. It also is turning my spotlight on when I do not have it set to in automation. I no longer have access to random days of my cloud recordings. Error messages about the server when I log in. Had a decent app before now junk. Will be looking at different options if this is not resolved soon.

Mark Winnie

5 years ago

I originally purchased this camera to do continuous recording. You can record with it, but the recordings cut off after 3 minutes. Since I was not able to use it for what I purchased it for, I set it up in my building as a security camera. I can usually watch a live view when I'm signed into the same wifi as the camera. But when I'm signed into any other wifi or use mobile data, it's nearly impossible to view live. It just doesn't load. When it actually does load, the view is bad and cuts out.

A Google user

5 years ago

Works, but still disappointing. It seems like thia app haa better integration of camera features than the previous DLink camera and NVR apps that barely work at all. I was finally able to upgrade camera firmware, although that was a mixed bag in itself. Buy still lacking is any real support for the NVR I'm recordibg to locally. Maybe thats because they're pushing for cloud storage, which looks reasonably priced. The app has a weird fancy interface with unnecessary animation and redundancy.

Deidre Akin Edwards

4 years ago

I don't like the length that the event's stay active, not long enough. The sensitivity is not that great. I have missed many events. The scheduler is not what I had expected. I was expecting a camera to record nonstop but this camera only records events. I wish I had done more research before I purchased these 2 cameras. After the update this app has been worse than it already was. The events don't load for viewing without trying twice. I wish I could get my money back for these camera's😡

Tony Fisher

4 years ago

PROS: I absolutely LOVE monitoring my pregnant horses on my camera!! All its features, easy access, recordings. its been a very reliable camera overall. CONS: after this last update... it takes forever to load and ive had to un plug it multiple times PLEASE FIX THIS ASAP!! Suggestions: Clearer zoom, guest viewing option, volume for voice, less static when listening

A Google user

5 years ago

Very new to DLink. So far camera & system rates 5 star!!! On the other hand, trying to set up One Tap.... not so much. :( My sister suggested a glass of wine or two and then retrying the setup as she had the same problems Still working on it, but customer service may get a call soon! Over all, great system & reasonable price! Would purchase again!

Kyle Libbert

1 year ago

This app is not intuitive at all. It takes several "clicks"/gestures to get to the point where I can change the schedule on my smart outlet. I should be able get there in 2 or 3 gestures and start modifying my schedule. Instead I have to spelunk for 2 to 3 minutes to find what I need. Once I'm there it's confusing again figuring out the sliders on the calendar. The device itself works great once I finally get the schedule set.

Ken Loeber

4 years ago

As a longtime user of the Mydlink app I can unequivocally say your "new updated" app sucks balls. If I'm not getting a server error or it's just refusing to let me sign in then it's about a 5% chance that I can actually get into event and video and it's not blank, empty, nothing there, not even past dates, in other words, my cameras are worthless! Thanks Dlink!

Anthony Reed

1 year ago

Basic camera! The only good thing about this camera is the picture quality. The app lets you do the bare minimal. You can view live feed but it doesn't send any motion detected notifications. I've tried multiple SD cards and none of them work (even after formatting). This app is very confusing in navigation. And it actually disconnects periodically from wifi. And you can only view the feed for about a minute before the app times out and cuts the feed. I'd suggest a different app.

James DeGrandis

4 months ago

Buggy and slow. Cameras fail connection. Not enough configuration for local camera network and rtsp streams. Authentication info doesn't allow updates locally. Not all cameras have a local web control option. Turning off audio in app doesn't stop camera from transmitting audio to streams. Many bugs. Too many to list. Switching to another brand that uses local control for settings as opposed to cloud/app. Also... Some of the indoor cameras have terrible connections through WiFi.

Olivia Hernandez

2 weeks ago

While I only had one camera was working fine, but since I added a second camera started to give connection problems. Sometimes one camera sometimes the other one. Recently I started to receive messages that I need to subscribe to a plan. I didn't understand why I was receiving those messages because I already was in the $4.99 a month plan. So today my camera stopped recording saying that I need to subscribe to a plan. I can't contact them to do a claim. Poor customer service.

Thad Hughes

3 weeks ago

The whole system only barely works. I wish the notifications could be made louder and more persistent on my phone, and I wish that they could also trigger an email notification. Also, the nodes will go offline randomly, and the app won't notify you about that. There's no way to temporarily silence a node.

Eric

1 month ago

Every single time I open the app I get the notification that it works better when Data Saver is turned off...EVERY SINGLE TIME. My data saver is OFF and always has been for every phone I've had where it's been an option. Fix the app or I'm getting rid of these cameras. In fact, they're getting old and I'm preparing to buy new...if the app isn't fixed I'll be buying a different brand.

Rick

2 months ago

Light changes seem to cause errors. The sound is good. The video is good. I use an SD card with lots of storage, which is plenty. Except now with my new Samsung S24+, I can not retrieve my stored videos. I dud rate it higher before the new phone. Now, no help files or a person to chat with about this problem. I'm not paying for cloud service.

Z Z

3 months ago

02/24/2025 update. I'm done. I only get ALL of the alerts once I get home and reconnect to wifi. What's the point if the alerts WILL NOT be sent to my phone and I can't even view a live pic. THIS PRODUCT HAS ALWAYS SUCKED. -- Guess I'll be manually forcing a reset to "add a new device" and inputting all the settings again. Though after 30 or so "new device" experiences, I'm surprised this camera hasn't ended up in the garbage. D(umb)Link. Never again. The app was bad. Now it's worse. Thanks....