Chantel von Utassy
3 years ago
App crashes at sign-in and unable to view account online.
gloria garino-spencer
5 years ago
Can't log in, keeps crashing each time.
Cindy Flathers
4 years ago
Biometrics do not work even tho they are turned on🤔 I plan to uninstall the app based on that!
Liz Hough
1 year ago
I'm sorry but if I have to click 53 * on your date to put in my date of birth then I don't need your app
Michael Gough
2 years ago
App crashes when trying to access benefits and wellness rewards
Audra Ehler Kahl
3 years ago
I have uninstalled and reinstalled, but the app continues to crash upon logging in. Worthless.
Alex Leyva
3 years ago
I have been trying to log in and each time I do the app just crashes.. Why??
Mary Deman
3 years ago
Won't let me log in, tried forgot name and not found, tried forgot password and not found. I have an account, but this app won't let me log in
Florita Lo Biondo
2 years ago
Every time I sign in error even if correct code takes me 2 hours still the same very disappointed, I want to access my annuity account unfortunately doesn’t work, I’m wasting my time..
John Blocher
5 years ago
Easy to navigate through the various menu options. Overall very easy to use and informative.
Susan Coleman
2 years ago
Why am I getting a error message when I try to sigh up .Alert The page that you're trying to reach is having technical difficulties and is currently unavailable. Please try again later.
Jammie (Gudlyfe77)
1 year ago
I have put in my info for my benefits information and it keeps telling me that I have put in the wrong information. It's only asking for (3) factor's, again I'm not being able to sign into the portal. This app is a bunch of BS. It needs to be taken down for good.
ivor cooper
5 years ago
App is horrible. It closes the second password is entered. I saw my balance once for a second, then app closed again.
Lian Partridge
3 years ago
App crashes all the time and gives error messages when I sign in with my correct log in information. Extremely difficult to use.
Kevin hydq 5tcdcgyvv uh b. xx2w Baldwin
5 years ago
I love this app. Not only do I have the ability to check my retirement account and make changes, I get a wellness application included. Easy to use and great learning content.
Eric Goede
2 years ago
have an antivirus but it suddenly showed up, it Pissed me off, It was hard to delete from your phone you think you are deleting it and afterwards it re-download itself in your phone, I got rid of it by blocking the application before in Uninstalled it & it worked.
Sean Hickey
4 years ago
The app has not worked for over 2 months. I keep receiving "Server Error". I've also attempted to log in on the website. As soon as I get logged in, I click on view account balances the system logs me out, every time.
Tabatha Clausel
3 years ago
Will not let me sign in. When i try to enter my info such as my last name, last 4 digits of my Ss#, & my date of birth to retrieve me user name or tells me no s person exists in their records. I have been logged into this app b4 & even signed up for a debit card and have received it but they say that i don't exist in their records! The latest update must have messed up the sign in process is all i can think because i had no problem getting into it the 1st time.
Jon Loudermilk
5 years ago
Too many bugs. Crashes frequently. Requires a seperate user/pasword from the desktop utility. Oh, and I love the calendar that you have to scroll through ONE MONTH AT A TIME all the way back to your DOB. No free text. Garbage. Don't waste your time. If I could give it "0" stars I would have.
Scott Lehman
4 years ago
Won't open and says to call them. I had done this on my phone for 5 years. I started having issues about a year ago. I bought a new phone and installed the app. Still the same problem. I can Google the sign in from the web and no problem on my desk top. Someone changed something with their program.