Timotej Joštiak
4 years ago
Need to wait for 2-5 minutes for it to run. Mostly it won't run at all. For more then a week I'm trying to pay my bill but the app tells me that i have no bill and now I got a text from T-mobile that my payment is overdue. Its too bugy and useless.. I tried to reinstall and update the app but no luck. And I also used web link provided from the reply for this review from T-mobile but all I got was "Litujeme, ale nemate pravo videt aktualni dluznou castku"! Useless! I consider to cancel everything
A Google user
6 years ago
Does not allow use of credit cards not issued in the EU. Useless app and T-Mobile shouldn't sell SIM cards using a credit card which they then refuse to use that same card to top up their SIM, making the purchased useless. Extremely disappointed, don't ever use T-Mobile for anything. Terrible customer service.
A Google user
6 years ago
I was happy using the old app. It had English. It was visually nicer. My Czech is good enough to understand my balance at least when I use the new app. But so many foreigners live in Czech Republic or visit. And there Czech is not good at all. Why we can't use the old app till the new one gets English, why you are deactivating it? Now I will just take my dictionary and start to translate so I can learn the new app features. It might be a good thing.
Kolapo Gbadebori
4 years ago
I am urged to update this business app anytime I open it because it will soon expire, I tried it more than 10 times but it did not work and still not working. It only offered me to open the app and when I did it, it took me to the non-business app which I also have and that is all it could do. In short, this is the worst app on the market as it has other problems other than updating.
A Google user
6 years ago
Do not like the app for three main reasons. First want to access some features which are available only on web pages - web pages keep posting me to download app when i already have it. Second app doesnt have all functionality which is on web pages so i cannot use them via problem #1. Third app have possibility to purchase additional data etc. BUT the price js higher / different from what is in web and choices are different also. So uninstalled as useless.
A Google user
6 years ago
I installed the app to see how much data I have left on my twist online. After few complains it really started to show it. I suppose there is another bug in tge version since September 1st. Its supposed to show some attractive portfolio and doesn't. It's clearly regression, as the previous version with summer offer was attractive.
Mark Anthony Pastidio
1 year ago
After the app update, the application is no longer accessable.😥😥😥
Edgaras Užkoraitis
1 year ago
It's quite great with its benefits etc. But please STOP charging my credit if there's not enough for a recurring plan. The balance is then negative and it's so annoying! Of course I can disable recurring but it's also annoying to do it each time.
Oleksandr Myrhorodskyi
3 years ago
Awful, cannot login using mobile phone number. Requires valid ServiceID in mobile phone field, what this should mean for me? Absolutely unintuitive Finally logged in, but still very useless error information. Guess this goes more to company itself, not to application. To developers: consents activity layout is terrible, buttons to approve with consents is mostly out of the screen, text cannot be seen at all, it was kinda a puzzle to press the button and go forward.
Andrew Bennett
1 year ago
This is a great app and as a foreign person who is a permanent resident in Prague, T-Mobile have almost got the whole app accessible in English
Lars Gutiu
3 years ago
The most horrible app experience. Laggy, full network , full wifi signal and it lags constantly. Constantly not working , completely or just parts of it. You wanted to make a payment , well to bad the payment component is momentarily out of order. Really horrible experience, also why T- mobile did you take out pay with Google pay? Either way if you need to use this app like me, good luck and my condolences.
Van Le
1 year ago
Very slow unreliable, I cannot open it even when I have unlimited data. Some time it is not easy to login. Developers should make a lightweight fast application without bloated advertisements and it must be user-friendly. I rate Tesco mobile application with 5 stars. I know what is a good application. Now I don't see add on options.
A Google user
6 years ago
Problem here is missing English, it is bad UX when here is no options to use old version with English support. They just switched old version off for clients, and introduced new one without it. But animations here are amazing, yeah. But should i like applications with nice animations, but without underatanding of what i did? I don't think so.
Stinkyundead
1 year ago
Loading is pretty slow! (Already 3 years of struggle with this problem, good job!) Now they added notifications about "nothing". You can turn them off via phone settings, but this kind of thing should be off by default. Why? Because the notifications are about "please open your app, you can check this and that there!" Of course I can check it there, that's why I have it.. give me some special offer or stop spamming idiotic messages about what your app can do..
Daniel Beneš
4 years ago
I am quite unhappy with the app it is very unstable and cannot complete most requests with it, not even changing the language. I always get "Neco se pokazilo" message. I already deleted all cached data and reinstalled the app entirely, but there is still no way for me to activate the free summer data as the request always fails. I have A11 One+ 8t, already tried 4603 support where I was told it is likely because of the phone, which is laughable as 8t is very modern good quality device... EDIT-Reply: Yes, I was eligible. I was able to set it eventually on the 10th try or so. The app did not give me any confirmation or showed the unlimited data. I had to verify it through the call center. The data status changed in the app only after a couple of days. If the app was not the only means to apply for this or pick up my free monthly data I would have uninstalled it already.
David Nico Salz
1 year ago
This app was one of the main reasons I choose Tmobile when I switched my operator. Well done!
JAN Stehlík
1 year ago
Too slow to load anything. While being on theyr own network. Non functioning NPS, they will never learn about it.
K
1 year ago
It loaded two or three times and after that stopped loading. Terrible APP, Can't use it at all! Please fix it. Thanks
Tomas Kupka
1 year ago
It's crashing during initial data loading... Might be caused by app update or latest Samsung update. Until then it was running well. Reinstalling fixed the issue.
Vladimír Fuka
1 year ago
This time neaked into a search by an ad. I installed 115 MB just to find out it is not what I searched. Forced update way too often. Refuses to be used to pay the bill even if the update log just says some minor bug fixes. *The point is not that the pay woumd not work, the point it says an update is necessary and refuses to work without.* Even when the log just says minor bug fixes. Obviously reinstall does fix that but suggesting it as a fix is nonsensical.