Mój T-Mobile

Dimitrios Karypidis

1 year ago

Worst app ever. Doesn't let me to log in to my account, doesnt let me top up my account, in other words cannot manage to log in. So it's useless. Maybe there is some kind of issue, but fix it asap.

Jasher Adithela

4 years ago

Horrible customer experience, Especially if you dont speak polish, don't opt for T-Mobile at any cost, you will regret a lot. If you try to call they will keep you in an infinite hold, I literally waited on the call on hold for 25 minutes after which I had to hang up. I have T mobile WiFi at home, I missed payment for 1 month, I didn't realise it because the emails were in polish, I made the payment yesterday but still the WiFi internet is deactivated, you guys are a joke

Lillian

10 months ago

Whatever you do, either go to the store to get things sorted or get another network. I spoke to two telephone operators who messed up my internet order and just didn't get back to me on the issue. What is the purpose of telephone operators if I have to walk on a Friday evening to get my internet sorted anyway? And then to be told that I will need to wait because of their errors and to not get takem seriously. Thanks, Tmobile

Sebastian Dąbrowski

9 months ago

Da best app, free 200gb data for one month, extra data after every top up.

Oleksandr Herasymenko

3 years ago

The application has outdated help articles. It still states that Great Britain is still in a 1A roaming zone which means that you'll get free calls while in roaming which I read carefully and relied on. But in fact it's no longer true. GB is in 1B roaming zone at the moment and you have to pay a lot to use T-Mobile here

Mikołaj Kondratek

3 years ago

Pretty nice UI. Modern and intuitive. But... there is too much notifications. Most of them are just the operator's offers (which is understandable) but they are not attractive enough.

Piotr Nolewajka

2 years ago

The mobile application works without unnecessary body fat. It is thoughtful, well designed and written. The loading screen could be faster, you have to noticeably wait. Apart from that everything is OK

A Google user

5 years ago

Simply terrible. Worst version of the app yet. I've tried to send my review 5 times and got 5 errors. Every change was for the worst compared to the previous version. Settings are reset automatically every two weeks or so. Someone should be fired for making this.

Mark Villanueva

10 months ago

I'm expat but I happy to used this T-Mobile thank you for the good service from your signal, I hope there will be many more to look forward to from your new affordable promo, thank you again more power, ☺️

Gábor Szabados

1 year ago

I use Moj T-Mobile (PL) and Telekom (HU) apps on the same phone and the two apps conflicting each other. When I click on the menu in the Telekom app, like the present icon in the top right, I end up in the Moj T-Mobile app with a page "Something went wrong. No benefit found. Please try again in a few minutes." and a Try again and Back button. When I press the Back button it brings me to the start page of the Moj T-Mobile app, meanwhile I opened the Telekom app. It shouldn't be like that...

A Google user

5 years ago

Unbelievable!! it's 2019 and the English version of this app is mostly in Polish! All explanations and additional infos are only written in Polish, even though I asked for English version during installation. I do have eng Android and all apps are so. The SMS sent by T-Mobile has no traces of English at all! (I guess this SMS was about installation acceptance or so, however i couldn't understand this..)

Saadiya Kalania

1 year ago

I have been using T-mobile for more than a year and I'd highly recommend their services. Great prices and bonuses! The application's English version works great. They have in-app top-up/add-on packs and many options to choose from. You can chat with the customer care agent and they also speak in English. Their roaming tariffs are fine too when compared with other service providers. Furthermore, they have also enabled coupons for various platforms since 2023. Thank you! ♥️

A Google user

5 years ago

A year ago it still worked, giving about 75% of iBOA information. Then it went down to about 20% and now it wouldn't even open, just giving an error message that something went wrong try later. I haven't had ANY Android updates installed the meanwhile. The situation has greatly improved after recent updates, App is starting to be as good as some large providers have beyond Poland. Recommended!!!

Larry McArdle

4 years ago

The new version of this app is terribly frustrating. It used to work flawlessly. The widget used to work, too. Now when I log in with phone number or email, it always tells me that I must add and validate an email for 'Telekom', even when I've logged in with my email! I've tried uninstalling & reinstalling and logging in first with my phone and my email. Nothing works. After I log out, I see the option to log in automatically. When I select this option it STILL doesn't work! Terrible experience.

Βαγγέλης Δαραβίγκας

2 years ago

Awful; I've never had a mobile provider app for which I should have enough data in order to top-up. If I am without data and not enough credits (which outside a program are vanished in a matter of a few MBs), I am literally unable to use the app to top up. This is so frustrating and ridiculous. The same applies to the cases when the app is under construction, which usually takes the whole day. Useless app, makes only things more difficult especially in situations that one may be in need of web.

Catherine

3 years ago

1. When you run out of Internet, they cut it off completely, although, it would have been a much better business strategy to keep the application connected so that a user could top-up his/her account from the app. Instead, you have to run to the nearest shop and it's a good thing if you are not abroad or in the middle of nowhere... 2. Unavailability of the app after 11 PM due to maintenance. 3. GBs with longer validity period are taken out first, so that you lose the ones with shorter validity.

Scipio Africanus

2 years ago

The app works OK to tell you the basics like how much data, voice, sms are available and when they expire. However over the course of two months I was never able to complete a top up with any of several credit cards. It would near the completion stage, and my credit card company would ask me to verify which I did. As the app was doing the final processing, it failed every time with the cryptic message "something is wrong". Had to go back to the store twice to top up.