MobilePay

Effi Angelis

1 year ago

The new version is just sad. The original mobilepay was awesome. Simple to use, had useful features and options. Worked perfectly fine. The new update is just weird. Its not very safe I can have a chat with someone I have mobilepaid. People, including me, buy things from private people. If that person has sketchy intentions, all I can do is block them?😬🤔 and the whole look of the app now, is very crowded. Many unecessary features. A "Makeover" means making something better....not worse..

E J

1 year ago

UX in the new version is overengineered and worse than the original. Main screen feels busy with 10 action buttons. App is buggy, requests disappear from the app if the notification is deleted.

Qotroz

11 months ago

Very useful application to quickly transfer money to other people, by using their phone number. 👍🏻 Their old interface was much better than their new one though.

Rihards Vasilkovs

1 year ago

The new update serves a great example for what to NOT do when updating your app. The app can still perform most of the same functions, except now it takes longer, its more complicated and annoying to use. Big disappointment in terms of UX. A once quick and simple to use app now has random divisions of sections (recent activities, overview, requested/sent money). The categories are scattered around the app, with too many elements in your face when you open it - it wastes your time.

Peter Reinhold

1 year ago

Brand new major update, I go through the settings, switch to light mode, disable audio, and lo and behold, first request I get, the app still chimes with its own (not system) sound, VERY annoying. Next, I try and send a request for the same amount to two people, a function that worked perfectly yesterday, but now, no can do, you have to make two separate requests, major UX regression.

Joachim Michaelis

1 year ago

After this month's update, the rating from me is no longer 5 stars but 2. The usability has gone from "easy & convenient" to "weird & incomprehensible". Contacts are hard to find, sometimes impossible. The search function searches the internet instead of your contacts. Certain features only show up if you hold down the buttons for a certain amount of time, making it even harder to navigate. Please bring the old version back. Then I'll change this review to 5 stars.

John Smith

1 year ago

Everything great must eventually rot and decay. Sweet, my payment app now doxxes me every time I use it. Not a fan of the new direction. Now has root detection, so using it on a rooted phone is a major disaster. EDIT: holy hell, it's dependant on having Google Chrome installed for verification. What in the world happened to the once great app?

Simon Kvindal

1 year ago

Slow to respond / change screens. Too many interactions - are two fingerprints and one swipe really all necessary for a simple transfer?? - AFTER we already have unlocked our phone.. And when we can all use our credit cards without entering any pins most of the time.

NaCl

1 year ago

Used to be great, 5 star app. Unfortunately these updates and new UI are worse in every way. More difficult to use, awful chat feature, changed layouts/UX from the old version, EXTREMELY slower and less responsive. Shame.

Emilie Andersen-Ranberg

1 year ago

it has become too expensive for sellers! and it's not okay. it's so capitalist naughty when you almost create a monopoly situation (difficult for anyone else to come after MobilePay now) and then increasing the price SO much. Of course only for the sellers who's customers now won't change to something else, but also don't know what kind of extra expense and strain is put on the seller. ultimately increasing prices unnecessarily compared to when we were using cash. Stars only for function.

Jesper Vinkel

11 months ago

I'm sad that incomplete requests get removed after some time. It was great when you could rely on MobilePay remembering this in case a friend forgot to transfer the money. Now I have to keep track of this manually. I hope you will let incomplete translations stay forever, or at least send me a message if you remove an incomplete request.

Cai

1 year ago

The new update is awful, the layout sucks now. it worked perfectly fine before. I think the new added security for confirming the transaction and the moving background on the receipt are fine (don't like the layout of it though it was extremely confusing at first) other than that, the design just feels bloated now, it was simple and to the point before. Not to mention the added chat after sending to family and similar? Completely unnecessary, and again, just bloating the app.

Abinash Deepak

10 months ago

Update: MitID problem is fixed. It works very well now. Thanks. Have updated the rating now. I am supposed to scan the QR code from MitId to authenticate which is appearing on the same phone. How do I scan the QR code without another device ? There is no option to scan a downloaded QR code too. Unable to set it up due to this reason.

T

1 year ago

The new update made the UI much worse and even INCONSISTENT from day to day. One day, my 'favourite' recipient is readily available from the suggestions tab, the next time their name is nowhere to be seen, forcing me to search, wait for the UI and do extra unnecessary button presses. Simple is better, consistency is preferable in a UI and you don't need to reinvent what WAS working perfectly to begin with, just because some new developer or corporate bro needs to prove he is 'doing stuff'.

Steffen Dyhr-Nielsen

1 year ago

The new mobile pay is a deroute compared to the old version, in terms of user experience. But who cares about users? The new interface is extremely unintuitive, cluttered, and must have functionality like favourites are gone. It seems like users are set aside to support a ridiculous features like "gift wrapping" in some premature hope for extra revenue.. Really bad update to an app that used to be flawless. Sad move.

Julie Stan

1 year ago

As a digital designer myself, I used to love this app before the unnecessary UI uplift, it was easy to use and the design was simple and elegant. The features made sense before, requesting money came in less tap counts and was much more intuitive, now it's complicated and frustrating to figure out. The chat function is completely unnecessary btw, never saw the need for it. Primary example of don't ruin something good, not everything needs a complete redesign. 2 star for me

Prashansa Meyn

1 year ago

The app was good before, but the latest update messed things up. Even when transactions work fine, it says they failed. So, we have to double-check with the seller to make sure the money went through. It's a pain! Also, when we scan QR codes to pay, the app doesn't clearly show if the payment worked. Instead, it starts a strange timer with animations for no reason. Animations don't matter when basic functionality is gone. It's sad because the app used to be good. Hope issues can be fixed.