Mississippi Mobile ID

Emily Webb

3 years ago

Does not work with Android 12 or 13 software updates and the troubleshooting recommendations do not work. I had this installed before the software update and it worked fine but then it required me to go through the verification process again after the update and the link doesn't work. The live chat help also gave me troubleshooting guidance that did not work. Uninstalling.

Michael Perkins

1 year ago

Leave it to Mississippi to utilize a God awful app for our mobile ID! 🙄. Downloaded it, and every time I attempt to open the app, it immediately shuts down. It doesn't even provide any error messages or anything worthy of trying to troubleshoot. This app sucks worse than the state we intend to use it for. 😒

Tom Delivers

1 year ago

Glitches and will not open on my Samsung A52 it says it has a bug that has not been fixed in 3 years

Dylan Gibson

3 years ago

Useless app! Very hard to get the link to load and it wants pictures of the physical ID. I lost my physical ID and was told I can use this app for ID verification until I received my duplicate driver's license but, not true it needs pictures of your current ID to use it. Wasted my time and effort trying to use this app. I deleted the app. It's useless and a waste of storage space in my opinion. Needs lots of improvement! If I could post this with zero ratings I would've!

Kizzy Ivy

1 year ago

Haven't really had the chance to use it, but all in all it's a really cool lil app to have just in case you leave you wallet or purse at home.

Megan Harvey

3 years ago

I downloaded the app, got everything set up, then it told me my ID was locked. I wasn't able to use it at all. What is the purpose for locking my ID? I tried repeatedly to unlock it with the face point checker or whatever it is but then it would say tried to many times, try again in 24 or 48 hours. That's dumb. The app is pointless. Uninstalled. Hope y'all fix it but until then I'll have to stick to the old fashioned way.

Ruthie McCranie

1 year ago

It was a bit of a pain in the beginning it seemed like it had trouble loading completely I had to start over a couple times but there are only a few steps to get thru once it started going good I was done in no time at all I really like the simplicity of it and I think most anybody can use it with ease. Thank you this is great I always have my phone even if I don't have my wallet good job Mississippi

Vanessa Sibley

1 year ago

I love this app. It's super convenient when you need your ID quickly instead of digging at the bottom of my purse.

sarah wooden

1 year ago

when this app crashes it makes me reupload my id. not useful when i don't have my id with me. can't update my license. says expired but no way to fix it.

Looseleafmunkey

1 year ago

So far, this app sucks and is horrible. I would not recommend it to anyone. The chat is no help, and the caller is even rude. If I could leave no stars, I would.

Christina Roberts - Jackson

1 year ago

Perfect. I feel very secure with the safety options. I am happy to know if I forget my ID I ALWAYS have my phone with me so now I will never be without it.

Jason Galloway

1 year ago

Really a great app..It's convenient because you have all your information on your phone and in your app.So I commend the State of Mississippi for this option.Also I would like to thank the web designer for a well designed app.

Alexander von Robke

2 years ago

Had trouble with the text link as others have mentioned and followed the FAQ troubleshooting guides which didn't solve the issue that the link kept opening in browser. Almost gave up until I read a review with a tip that worked: Go to go to your settings -> apps -> your browser app (Chrome for me) -> disable Then go back to the MS ID text link and click it, should open in the app and verify successfully. Then don't forget to re-enable your browser of course.

Cathy Newman

3 years ago

Fine app. If link registration fails, READ THE FAQ/TROUBLESHOOTING. It literally walks you thru how to change your phone's settings. Must open link directly to app, not in browser. Constant face image animation is irritating, seems pointless. App should also include SMART Health Card to pull COVID vaccine data. Would be nice to also include MDWFP licenses/permits. My previous state's app included all of the above.

Juan Castillo

2 years ago

It's fairly easy to setup and works with the lottery machines for age verification. It's abit slow on both WiFi and 5G. But the big issue for me is the app is a 1 to One - you can have it running on one device only. If the app/technology is so secure then it's facial recognition should be able to identify me whether I'm using a IOS(Apple) or Android. There's many who have multiple mobile devices for work, backup, hotspot, child pacifier or some other reasons.

Steven Mrozek

4 years ago

While not perfect, this app does work. I've seen a lot of complaints that the confirmation text they send you doesn't work, and for me it was also true. Clicking the link opened up my browser on my phone, for me that's Firefox, and it failed to load. However, I tried opening Firefoxs options menu and selected "Open in app" and it loaded the link inside the Mobile ID app automatically, and verified my identity. The app also continuously crashes if it doesn't have full permissions to your camera.

David Moyer

1 year ago

I've been trying for about two years ever few months or so I download the app and try to activate my mobile ID. It has yet to work. The first few times I tried it would never get passed the link it would send the link to my text but the link wouldn't work. So I copied the link and pasted in the browser and it said the link didn't exist. I gave up for a while. I just tried again about ten times tonight. The link works, it goes through the process of scanning the ID and face then an error message