Mindbody: Fitness, Salon & Spa
June 18, 2024
More About Mindbody: Fitness, Salon & Spa
How it works:
Download the top-rated workout & wellness app to create a healthy routine & crush your fitness goals.
Find local workout classes, wellness services, beauty appointments, & home fitness workouts by location, time, date, & category with our easy-to-use filters.
Book drop-in classes at lower rates with our Last-Minute Offers or get new client deals to try a new studio with Intro Offers. No membership necessary. Invite your workout buddy to elevate your health & wellness together!
Stay motivated by connecting your fitness tracker to see calories burned, class performance, & more with our activity dashboard. Plus, you can sync the Mindbody app with Google Fit to quickly access stats on your classes, appointments, and enrollments.
Save your favorite gyms, studios, classes, spas, & beauty salons to easily book again.
Why you’ll love it:
* Variety: Yoga, CrossFit®, spin, barre, strength training, Pilates, dance, online home workouts & more—discover what works for you.
* Value: With Intro Offers & Last-Minute Offers, you'll get the best deals to try a new studio or drop-in on a fitness class without committing to a membership.
* Verified Reviews: Know what people are saying about new workout classes or wellness services before you book with real reviews from verified users.
Download this top-rated workout app to elevate your wellness & create a healthy routine!
*Flexible Pricing available in the U.S. only
*Continued use of GPS running in the background can dramatically decrease battery life
Latest Version
7.69.0
June 18, 2024
MINDBODY Inc
Tools
Android
5,649,768
Free
com.mindbodyonline.connect
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User Reviews
Chris Keating
3 years ago
This app makes signing up for Yoga classes an ordeal. It doesn't let you make more than one reservation, so you can't buy a class for yourself and a friend. It defaults to paying for passes instead of the drop-in rate. It didn't like my credit card information and the process for saving the credit card information is unnecessarily difficult too. Why can't I key in digits for an expiration date instead of swiping through two virtual "wheels" to arrive at the correct month and year? Awful!
A Google user
6 years ago
In terms of the services they provide, yes mindbody is great. The app however is super slow to load classes or pages, and frequently will give errors when I'm trying to pay. Since i only get insurance wellness credit if I book through the app, it's really a pain when it doesn't work. The search functionally and organization of the app is also confusing. Their search isn't very good. You can type the name of the thing exactly and it'll be #30 in the list. Needs better software support.
Diya Wynn
2 years ago
This app is junk. It is not consistently reliable. The gym uses it to schedule classes we want to attend but sometimes the app doesn't load properly. I open and close it multiple times trying to get it to work. Minutes later I'll get a notification saying "Something went wrong. Please try again later." When it does work, the workfloe is kludgey. Too many clicks to get to what you want
A Google user
6 years ago
Mind body is pretty good. it has good functionality features, but for $200 per month, its incredibly glitchy. Often times, it refuses to save information added to client files, and it makes a big old mess when you the info, only to find that it didnt get saved. Or when you fill out an entire client profile 4,5, or 6 times only for the system to refuse to save it over and over again. Even refreshing the page is a hassle, because it sends errors and boots you out of the system multiple times.
S L
2 years ago
The search doesn't work properly, really difficult to find the business by name, the search doesn't use the location you enter it will only take your current location. The app charges you a $2 "convenience fee" to buy a pass, which is ridiculous. I use other scheduling software all the time and have never encountered this. They adopted the 'spot pricing ' which is super frustrating, by the time you check out the app fails because the price has changed, you get to start over from the search.
A Google user
5 years ago
Horrible. You have to purchase extras for the app in order to bookmark your places, and often times even then it won't work properly. The location feature is a huge hindrance if you're searching by name, and it's impossible to search without the location setting, because it'll just start listing everything near you so you can't find what you're looking for. The interface isn't very user friendly and the app overall is very inconsistent. What a let down.
A Google user
5 years ago
Why is this app so GOSH DARN SLOW? I can almost never get the class options to load. It's very frustrating to just watch the spinning circle as the minutes tick by, and without this primary function, the app is pointless. 2 stars instead of 1 because on the rare occasion the classes do load, it works fairly well. That said, my second biggest complaint is the inability to manually enter a location. This would be useful, for example, when researching options before traveling to a new city.
A Google user
5 years ago
TERRIBLE APP!!! One of the worst apps I've ever used. It's unfortunate that this crappy company became the default standard for beauty salons and spas. I guess they just have no competition. First, you need a separate password for each business that you deal with. So, I have a few massage therapists, two beauty salons and a few spas...some are synced but others require a different password even though I use the same email address. Also, they lock you out if you accidentally enter the wrong password, so you have to wait to log back in. The search is also terrible. I have a salon that I book on the web that uses MindBody for their bookings, but when I search in the app the salon doesn't show up--I can only book it on the web, and my bookings don't show up in the app. Finally, you're restricted to searching up to 50 miles from your CURRENT LOCATION! What if I'm on a business trip to NYC but I want to book a hair cut for when I'm back home in Boston? Tough luck!!! You can't search for that. They really need to invest serious time and money in professional app designers and developers to create an app that at least does the basics of reserving appointments wherever you want and whenever you want, with proper synchronization between web and mobile app. HINT: Check out Open Table! They do this perfectly for restaurants.
Sarah M
2 years ago
I absolutely love this app. It's infinitely better than the site. Easy to use, doesn't drain my battery, runs smoothly, and haven't had it crash or anything. My only complaint is that there is no option to receive reminders about classes you've signed up for. Yes, there's the calendar integration and you can get notifs there, but I'd like to have them from the app itself. Sometimes classes/changes don't carry over to my calendar.
Mari F
3 years ago
This app is so frustrating. The search feature is very unreliable. Sometimes, it gives me businesses in California even though I live in the Midwest. When I want to switch an area where I'm temporarily staying, the search ignores the area that I'm trying to search despite using zip or city name. Half the time, I just end up calling the business.
tracy jamison
4 years ago
App is extremely unreliable, constantly logs you out, then when you log in your saved places are gone. Always having to reinstall. Class sizes are limited due to covid which is understandable, but it will sign you in and send a text that you got in then you show up to class to find out your not. Very frustrating. Wouldn't recommend this app!!! I wish my gym would use a different app.
Roxanna Ulrich
4 years ago
App is unreliable and frankly useless. Came to read the reviews and so glad I'm not alone. I tried the app on 2 different phones, uninstalled and reinstalled, restarted both phones... and still get the same problem: it won't sync/recognize the pass I paid for so I can schedule classes. Have had to book directly through the fitness company via phone which completely defeats the purpose of this app. Already reached out to the customer service/ support email. So frustrating!
Amy Boryczko
4 years ago
It's worked great since day one and up until recently. The last month or so, it does weird things... Like if I click on a day to see what classes are available it'll show no classes, or it'll show the wrong day, etc. It's super frustrating. So if I try and book a class it'll book the right time on the wrong day, and things like that. I've made sure it's updated, I've restarted my phone, nothing helps. It continues to happen. I wish my gym would use something else to book classes. 🤷
A Gum
5 years ago
8.30.2020Terrible! I logged in and all of my classes were completely gone. I tried logging out and logging back in and it wouldn't let me log back in. Tried installing and it kept saying "Something went wrong, try again in a few." It would recognize my email, but not the password nor would it send me a reset link. **Updated 9.3 The support is responsive and after a week or so, got it working again. Was happy I had an alternative for scheduling during this time because class times fill quickly.
Michelle Van Epps
4 years ago
Appalling app. Not even usable. Crashes over and over. Can't even get past the home screen. I have tried uninstalling, reinstalling, restarting the phone - nothing works. I just got a brand new phone and the issue is exactly the same. Ridiculous. This app shouldn't even be available on the store until this is rectified. This has been going on for months! It used to be so great. Fix it!
Caron Wills
2 years ago
I'm not sure what the developer of this app is thinking. It's so slow and so glitchy. It keeps telling me I have a poor connection but guess who did a speed test? That's right, ME! So if it's slow and my connection is fast, where is the problem. The app. The app doesn't remember selections. It won't let a person search for businesses without turning on their location permission for the app. It's just a really shady practice. If you can schedule without this app, do. Its got unnecessary bloat.
Diane K
2 years ago
Mostly Good. Easy to connect with the vendors I use. Decent filtering options. Only two major annoyances. (1) It logs me out often. I wouldn't mind if it had fingerprint log in, but it doesn't. Logging back in is annoying. (2) And it won't sync with my calendar so I have to keep that option toggled off so I get the Add to Calendar button which works well, but two more clicks minimum than I should have to do for each event I book through the system.
Omar Fernández
1 year ago
It's getting worse over time. I have a membership for unlimited classes in two studios. I used to be able to have my default search for fitness classes to filter to those two studios, show me all classes available, sorted by time. This was very convenient. Now it only shows me a bunch of locations, and when I go to classes they are sorted in random times, I need to manually apply the studio filters.
A Google user
6 years ago
I travel often and it has yet to work successfully the last major trips to Orlando, Philadelphia or San Francisco when trying to find local places. I've resorted to Google and found some amazing spas and estheticians not found anywhere on the app. However today's issue occurs at my home base, a mere few miles from mindbody HQ. When trying to book a favorited place, after selecting the service, date and time, pressing VIEW PRICING creates dual errors and drops you back on the main screen. I've tried with two local businesses and both have failed.
Maddy Lino
1 year ago
Today is the worst day. It keeps glitching to the loading screen like every second. It is unbelievably annoying and not useful as an app at this time. I have uninstalled it multiple times and it still will not solve the issue. Also before this happening, it would consistently log me out and would not load any of my information. It has been an issued app for a little while now. So annoying.
