Mercury Insurance: Home & Auto
September 10, 2024
More About Mercury Insurance: Home & Auto
Managing your home, condo, or car insurance has never been easier. Here are just a few things you can do when you download the Mercury Insurance app:
MANAGE YOUR INSURANCE POLICY
● Digital Insurance ID Cards — Tired of having to search your wallet, purse, or glove box to find your insurance ID card in a pinch? Download the Mercury Insurance app to instantly view your car insurance ID card or store it in your Apple Wallet for even quicker and more convenient access.
● View Your Coverage Details — All your insurance policy details are available to review, such as bodily Injury, collision coverage, uninsured/underinsured motorist coverage, and more.
● Pay Your Insurance Bill — Quickly and securely pay your car insurance and home insurance bills from your fingertips. Set it and forget it with automatic payments or make a one-time payment and store all of your insurance payment information to make future bill paying safe and simple. It’s that easy.
● Make Changes to Your Policy – Easily make changes to your insurance policy, such as adding, replacing or deleting vehicles, drivers and mortgagees. Insurance doesn't have to be difficult.
● View Your Insurance Policy Documents — Your auto and home insurance policy details are always just a click away with the Mercury Insurance app. Check your insurance coverages, declarations page, claims, discounts, and premiums — all from your smartphone or tablet.
GET ROADSIDE ASSISTANCE
● Roadside Assistance — Need a tow or help changing a flat tire? The Mercury Insurance app can connect you directly to our roadside assistance partner. No matter where you are or the time of day, you can rest easy knowing that they’ll provide dedicated 24/7 service.
SAVE TIME WITH MERCURY
● Immediate Access to Customer Service — Effortlessly speak to a Mercury Customer Service representative to get the support and information you need. Gone are the days of listening to music on hold.
● Paperless Payment Options — Cut down on clutter and reduce your carbon footprint by signing up for paperless billing and insurance policy documents.
● One-Touch Contact — Do you wish you could get instant answers to your home insurance questions with a simple touch of a button? Need an answer to an urgent car insurance coverage question? One tap can connect you with Mercury customer service, our claims hotline, or your agent. They’re ready to assist you when needed.
● Biometric Login — If you can never remember your username or password, don’t worry. Login is secure and straightforward with the Mercury Insurance app. Use facial recognition or fingerprint ID to access your account quickly and securely.
Managing your home, renters, condo, and auto insurance shouldn't be difficult. With the Mercury Insurance app, we make it easy to see and manage everything important all in one place. Download the Mercury Insurance app today and simplify your insurance.
ABOUT MERCURY INSURANCE
Mercury General Corporation is the leading independent agency writer of automobile and home insurance in California and is ranked as the sixth-largest private passenger automobile insurer in California overall. Mercury also writes auto and home insurance in Arizona, Georgia, Illinois, Nevada, New Jersey, New York, Oklahoma, Texas, and Virginia, as well as auto insurance in Florida. In addition to home and car insurance, Mercury writes other lines of insurance in various states, including umbrella, business, business auto, commercial multi-peril, landlord, condo, renters, ride-hailing, and mechanical protection insurance.
Latest Version
1.0.67
September 10, 2024
Mercury Insurance Company
Finance
Android
115,763
Free
com.mercuryinsurance.cpmobileapp
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User Reviews
Suzan Zomber
2 years ago
The app is as bad as the indurance. If you read it you will see that you as a customer have no rights, not even to change your way of paying or your policy. All rights are given to the company and they have the right to change your policy and withdraw what ever amount they want out of your account. Do not use this app and definitely do not use this insurance company.
Amy Yaws
3 years ago
I'm paying less for two vehicles a month than I was for one with other insurance companies. Excellent customer service. When I added a secondary vehicle they let me have coverage for a month before charging me. I'll never switch! Thank you Asi for saving me so much money!
Lyn Newingham
2 years ago
The app itself is fine. Except for the minor bug of never keeping you logged in. the app is very user efficient. I can't speak to their underwriting services as i never made a claim. Their 800 customer service is phenomenal - every single rep i talked to was respectful and helpful. Neg: their billing is atrocious. I signed up for 6 pay, but their EFTs don't work so they charge you for returns or lates . Wants you to pay extra to pay by CC. A headache. Sorry but goodbye
Edward “Eddy G” Gonzalez
4 years ago
Wish they had an option to have multiple users for policies. IE our policy has 2 cars but we can only have 1 set of credentials instead of each of us having our own set of credentials...if she forgets the password and resets or changes it it would effect my access.
Grant Ryder
4 years ago
On an Android phone if you are using the message your agent feature if you switch to another screen (e.g. to get information) it blows out everything in the message and closes the Mercury App. This happened twice and doesn't happen with any other App on my phone.
J Alv
3 years ago
Can't register. Been a Mercury customer for over ten years and it gives an error that my account has been canceled or expired. I just received my confirmation of renewal notice today along with a link to the app. Downloaded the app, attempted to create the login, no dice.
Donna Matzke
1 year ago
so easy to replace a car! great!
Neckol Collins
1 year ago
Excellent easy to understand & operate wonderful.
Trevor Jacobson
1 year ago
Garbage company. The rep that helped me was amazing but my vehicle died in the middle of the freeway and the tow company they dispatched expected me to wait 3 hours for a tow. Thank God for CHP, Mercury would've rather left me stranded to save a buck.
Pam Daily
1 year ago
App was easy to use & I paid my renewal with ease!
Belinda dorsey
1 year ago
I have been with Mercury for a very long time and appreciate the service I have received over the years
Ricky Dixon
1 year ago
Been with the Mercury auto insurance for a year very satisfied app is very easy to use
Dave Schultz
1 year ago
I love the app I just can't figure out how to get the Mercury Go App for Android phone
Margaret Dove
1 year ago
the app makes life easier for folk who don't like talking on the phone. I just hope everything works as planned.
Brianna Stevens
1 year ago
The app isn't too complicated to use but I feel like every time I open it I have to update the app
Felipe D. Koenig Gonzalez
1 year ago
Clear, simple and concise walk-thru of process. Thank you.
Phack Em
1 year ago
In less than a year my insurance has been raised five times. I'm over 50, I work from home full time, I put less than 5,000 miles on my truck each year and yet: 11/07/2023 $108 12/10/2023 $111.11 01/10/2024 $114.08 05/09/2024 $125.00 06/10/2024 $125.50 I also have eight discounts on my policy. I think that's a 14% increase. I have to pay more for doing the same thing that I've been doing which is not driving. And it doesn't matter the insurance company I go to they're all sticking you.
Earth Lair
1 year ago
So far they robbed me of $63 after I cancelled a policy because their app is not compatible with my phone. Now I am stuck or lose more money. I should have checked the BBB first lots of complaints. They create faulty apps so they can charge more. They don't even tell you what the cost of cancelation or the additional charges. This company is set up to lie and rob your account. It's our fault their technology is bad.
Cyborg Rider
2 years ago
I've had bad experience with almost every insurance company out there today. Mercury and the personal rep that I have local to me have been the most personable and kind company I've ever had the pleasure of dealing with. I had been overpaying for mileage I didn't know was taking my insurance price through the roof. they saved me thousands and I've only been with them a year. oh yeah, and the app is pretty good too. it's got the plenty of features that I find super helpful including GoogleWallet
Ron Toews
1 year ago
I just used the Mercury Insurance app for the first time and I really like the experience. The user interface is simple and easy to read. I decided to time it to see how long it would take me to print ID cards for my 3 vehicles. Step 1, find the app on my phone: 28 seconds, 2) bionetric login: 18 seconds, 3) find the insurance ID cards: instantaneous, 4) Click to print the card: 26 seconds due to an error msg, 5) Retry:30 sec, 6)print: 30 seconds. Total time: 2 minutes 12 seconds. Fantastic!
